Introducing your new Insights Hub - Data where and when you need it

Access Card Program information from one comprehensive interactive Hub. With a clear up-to-date view of spending, Cards and delinquency details, your Insights Hub brings you powerful insights, analysis, and actions for more productive programme management. Now available in the United States and GDC.

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Spend and Cards-in-force Dashboard

 

Program Administrators can now:

 

  • View trends of spending, transactions, Cards-in-force, newly issued and cancelled Cards and compare against previous periods.
  • Analyze your spends across top Card regions and markets, Card product types, and merchant categories to understand what's driving your spending.
  • View and download Cardmember lists for Cards-in-force, newly issued and cancelled Cards, and Zero Spenders.
  • Manage Zero Spenders to optimize your Card program.

Delinquency Dashboard

 

Program Administrators can now:

 

  • View breakup of outstanding balances and delinquent Card accounts by ageing categories.
  • Analyze delinquency and late payment fee across Card types and locations.
  • View and download Card account level detailed information.
  • Filter out Card accounts which repeatedly go delinquent or are charged late payment fees.
  • Send out payment reminders in bulk to delinquent Card Members for US market.
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Delinquency dashboard- Insights Hub:
This video provides an overview on the delinquency dashboard in @ Work, now available for Program Administrators (PAs)
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Supplier Diversity Widget

 

Program Administrators can now:

 

  • Measure and view spend contribution with diverse suppliers.
  • Plan supplier diversity goals.

*Diverse suppliers in this context indicates a business that is at least 51% owned (controlled and operated) by one or more diverse persons.  Diverse person, in this context, is defined as a minority, woman, veteran, disabled, disadvantaged, LGBTQ or diverse other (historically black/minority institution or operate in a HUBZone).

*Supplier Diversity Reporting includes US point of sale suppliers only.

Frequently Asked Questions