David Jones American Express Card Members click here for an important update on the co-brand partnership and what this means for your Card.
Welcome to the American Express FAQs Help Centre
Have a question about American Express?
Explore the Help Centre to read answers to some of the most frequently asked questions
Top FAQs
- How do I pay my bill?
- I’m a new Card Member — how do I activate my Card and register for an Online Account?
- How do I report and replace a lost, stolen or damaged Card?
- I’m locked out of my Online Account — what do I do?
- How do I request a credit limit increase on my Card?
- How do I change the User ID for my Online Account?
- How do I set up Direct Debit repayments on my Card?
Travel FAQs
To find out locations where you can cash Travelers Cheques and how to redeem your Travelers Cheques directly with American Express, please click here.
For all information including Frequently Asked Questions about American Express Travelers Cheques, please click here.