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Welcome to the Help Centre
Reward points
Are all American Express Cards eligible for using 'Use Points Towards Purchases'?
Can I do a partial redemption for 'Use Points Towards Purchases' on an eligible purchase?
Can I redeem my points for a credit against any transaction?
How can I earn extra points on my American Express® Nectar Credit Card?
How can I earn extra points on my American Express® Preferred Rewards Gold Credit Card?
How do I check my Membership Rewards® points balance?
How do I enrol in Membership Rewards®?
How do I redeem and or transfer my Membership Rewards points?
How do I use 'Use Points Towards Purchases'?
How long do I have to make a request to use 'Use Points Towards Purchases'?
How many points can I redeem against an eligible transaction?
I used the 'Use Points Towards Purchases' feature and I have a Credit Card; do I still need to make a minimum payment this month?
Is 'Use Points Towards Purchases' similar to 'Tripflex'?
What can I do with my Membership Rewards® points?
What is the American Express Membership Rewards® programme?
When will I receive the 'Use Points Towards Purchases' statement credit?
Why can't I redeem my points with 'Use Points Towards Purchases'?
Will I receive my points back if I get a refund from the merchant?