Welcome to the Help Centre
How long do I have to make a request to use 'Use Points Towards Purchases'?
Through your Online Account and via chat or telephone, points can be redeemed for a statement credit towards eligible transactions within the current and the previous three statement periods. On the American Express® App points can be redeemed for a statement credit towards eligible transactions within the last 30 days. If you are unsure when your period for redemption in respect of an eligible transaction begins or expires, please contact us via 'Chat with us' on the Amex App or with Chat on your Online Account, alternatively, call us on the number on the back of your Card.