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Welcome to the Help Centre

Account management

Register for an Account online, manage your Card PIN and more.

Frequently asked questions

How can I activate my Card?

How can I temporarily block my Additional Card?

How can I update my profile?

How do I change my PIN?

How do I close my Account?

How do I download the Amex App?

How do I temporarily block my Card?

How do I view my PIN?

How long does it take for my card to be temporarily blocked or unblocked?

How long will my Card stay temporarily blocked?

How often can I Temp Block my Card?

If I can't find my Card after I temporarily block it, how do I report it lost or stolen?

What happens if I replace my card while it's temporarily blocked?

What happens when I temporarily block my card?

When would I temporarily block my Card?

Where do I contact American Express?