Health Support

We know there’s more to good health than having good medical coverage. That’s why we offer a whole bundle of relevant and helpful resources for you and your family.

Telehealth (Amwell)

You and your family can consult with a doctor on your smartphone or computer anytime, anywhere in the U.S. at an exclusive Amex rate. Get treated for common health conditions like coughs/sore throats, pink eye, bronchitis, sinus infections, the flu and COVID-19 — no appointment necessary.

Who's Eligible

Eligible dependents include any dependent enrolled on an Amex medical plan as well as spouses, domestic partners and children under the age of 26 who are not on an Amex medical plan. You can take advantage of Amwell’s services at an exclusive rate of $49/visit, regardless of whether you’re covered by an Amex medical plan.

How It Works

Ready to get started?

Download the “Amwell: Doctor Visits 24/7” app from the Apple App Store or Google Play Store.

amex.amwell.com

On either platform, click “Sign Up” and use the service key Amex.

More questions?

FAQs

855-818-DOCS (3627)

Health Advocate

Health Advocate is here to support you and your entire family (including parents and parents-in-law) with finding providers, resolving claim issues and more. Ultimately, it is here to help you get the right care at the right time and guide you through the health care system.

Who’s Eligible

You and your family members (including your parents and parents-in-law) are eligible to use Health Advocate, regardless of whether or not you’re covered by an Amex medical plan.

How It Works

  • Get help with your health: Use Health Advocate’s health resources to find a doctor, clarify your treatment options and manage your health and well-being.
  • Get help managing your health care-related finances: Health Advocate can help you get cost estimates and resolve insurance claims.

Want to learn more about Health Advocate and how they can help?

HealthAdvocate.com/AmericanExpress

866-407-9213

2nd.MD (Second Opinion Service)

It’s always good to get another point of view, especially when it comes to ensuring you’re receiving the best possible care. 2nd.MD connects you with a board-certified doctor for a virtual medical consultation via phone or video from the comfort of your home. This service gives you and your family access to elite specialists for questions about:

  • Diseases or chronic conditions.
  • Surgeries or procedures.
  • Medications and treatment plans.

Who's Eligible

2nd.MD is available at no additional cost to you and your family members who are covered under an Amex medical plan.

How It Works

Ready to get started?

2nd.md/AMEX

Download the 2nd.MD app

UnitedHealthcare 866-269-3534

Aetna 866-410-8649

This information describes only certain highlights of the company’s benefit plans. It does not supersede the actual provisions of the plan documents, which in all cases are the final authority. This information does not constitute a contract of employment with American Express Company or any of its affiliates. The company reserves the right to amend, modify or terminate any benefit plan, program, practice, policy or procedure at any time and for any reason without prior notice to or consent by colleagues.

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