Contacts

There are quite a few benefits to keep track of at American Express. Check out your address book below for quick access to all our offerings in one easy place.

Second Medical Opinions

Get a second medical opinion on a diagnosis or treatment plan

Aetna members: 866-410-8649

UnitedHealthcare members: 866-269-3534

AccessHope

Connect with an innovative new cancer support service to help bring you greater peace of mind and expert insights when faced with a cancer diagnosis

Eligibility: Medical Plan Participants

Activity & Fitness Centers

Achieve your fitness goals with onsite and virtual classes and one-on-one fitness consultations

Eligibility: All Colleagues

Aetna (Medical Plan)

Get health care for you and your family

Eligibility: All Colleagues

For more details on Aetna plans: Why Aetna? 

For current Aetna plan members: Visit website

Aflac

Get insurance coverage for accidents, critical illness and hospital stays – only during Annual Enrollment or as a new hire

Eligibility: All Colleagues

Bright Horizons (Family Care)

Get exclusive access to top sitters, back-up child care, elder care and more

Eligibility: All Colleagues

Visit website

Username: AMEX
Password: Benefits4You

Colleague Service Center

Get answers to all of your benefits questions

College Coach

Get free counseling to help with your child’s education

Eligibility: All Colleagues

Commuter Choice (WageWorks)

Save big on your commuting expenses

Eligibility: All Colleagues

Dependent Care FSA (HealthEquity)

Contribute tax-free money to a Dependent Care Flexible Spending Account

Eligibility: All Colleagues 

Deals & Discounts (LifeMart)

Explore exclusive deals and discounts

Eligibility: All Colleagues

If you're not currently on an Amex computer:
Visit website

Registration code: Amex

Delta Dental (Dental Plan)

Get dental care for you and your family

Eligibility: All Colleagues

Delta Dental PPO Traditional Plan: 800-932-0783 

DeltaCare USA DHMO Plan: 800-422-4234

Dependent Care Discounts (LifeCare)

Get support paying for family care

Eligibility: All Colleagues

If you're not currently on an Amex computer:
Visit website

Registration code: Amex

Diabetes Care (Livongo)

Get free diabetes care and support

Eligibility: Medical Plan Participants

800-945-4355
(Code: Amex)

EyeMed (Vision Plan)

Get vision care for you and your family

Eligibility: All Colleagues 

Family Concierge

Get personalized support with adoption, surrogacy, parental leave and more

Eligibility: All Colleagues

Menopause IQ & FertilityIQ (Inflection)

Participate in expert-led online family building courses and get access to verified patient reviews of doctors and clinics

Eligibility: All U.S. Colleagues

Financial Coaching (Ayco)

Talk to a money pro one-on-one at no cost to you

Eligibility: All Colleagues

For Your Benefit Blog

Stay up to date on all things benefits

Health Advocate

Get free support navigating insurance issues, finding doctors and more

Eligibility: All Colleagues

Healthy Babies
(in partnership with Maven)

Get 24/7 access to top-rated providers through virtual consultations and messaging for family building, pregnancy, postpartum, parenting and more – all at no cost.

Healthy Living Pharmacists

Call for a free on-demand consult with a pharmacist

Eligibility: Medical Plan Participants

Schedule an appointment:
amex_onsite_pharmacists@optum.com

Healthy Minds (Lyra)

Get free, confidential mental health counseling for you and your household members

Eligibility: All Colleagues

HSA and HCFSA (HealthEquity)

Contribute to a tax-advantaged Health Savings Account and/or Health Care Flexible Spending Account

Eligibility: Medical Plan Participants

Insurance Discounts

Auto, home and pet insurance coverage at a discount

Eligibility: All Colleagues

Legal Assistance (MetLife Legal, formerly Hyatt Legal)

Talk to your own personal legal advisor

Eligibility: All Colleagues

Life and Accident Insurance (MetLife)

Protect your family’s finances in the event of death or loss due to an accident

Eligibility: All Colleagues

LifeCare

Cross off your to-dos, with your free personal concierge

Eligibility: All Colleagues

If you're not currently on an Amex computer:
Visit website

Registration code: Amex

Long-Term Disability (MetLife)

Protect your family’s finances in the event you are unable to work for a long period

Eligibility: All Colleagues

Nutrition Counseling

Get 10 free sessions (if enrolled in an Amex medical plan) with a registered dietitian for you and your spouse or domestic partner (discounted rate if not enrolled)

Eligibility: All Colleagues

OptumRx (Pharmacy Plan)

Get medication delivered to your home

Eligibility: Medical Plan Participants

Retirement Savings Plan (Principal)

Take advantage of the Retirement Savings Plan’s 6% company match

Eligibility: All Colleagues

Short-Term Disability

Receive salary continuation when you are medically unable to work

Eligibility: All Colleagues

Any questions, answers and concerns for all Leaves of Absence

Telehealth (Amwell)

Video chat with a doctor at an exclusive Amex rate

Eligibility: All Colleagues

Android app

(Code: Amex)

Tuition Reimbursement

Get up to $7,500/year from Amex to pursue your education

Eligibility: All Colleagues

UnitedHealthcare (Medical Plan)

Get health care for you and your family

Eligibility: All Colleagues

For more details on UHC plans: Why UHC?

For current UHC plan members: Visit website

WebMD

Complete your Well-being Questionnaire and earn Healthy Rewards

Eligibility: All Colleagues

Wellness Center:
New
York, New York

Get free visits with physicians, nurses and mental health counselors

Eligibility: All Colleagues in New York, New York

Wellness Center:
Phoenix,
Arizona (Canyon Building)

Get free visits with nurse practitioners, nurses and mental health counselors

Eligibility: All Colleagues in Phoenix, Arizona (Canyon Building)

Wellness Center:
Sandy,
Utah

Get free visits with nurse practitioners, nurses and mental health counselors

Eligibility: All Colleagues in Sandy, Utah

Wellness Center:
Sunrise,
Florida

Get free visits with nurse practitioners, nurses and mental health counselors

Eligibility: All Colleagues in Sunrise, Florida

Wellness Coaching

Reach your personal health and well-being goals with the help of a free personal coach

Eligibility: All Colleagues

Workplace Accommodation (ADA)

Assists colleagues with supporting workplace accommodation requests when individuals are unable to perform their essential job function

WeightWatchers

Get 50% off 

Eligibility: All Colleagues and Spouses/Domestic Partners/Dependents 18 or older (if enrolled in an Amex medical plan)

This information describes only certain highlights of the company’s benefit plans. It does not supersede the actual provisions of the plan documents, which in all cases are the final authority. This information does not constitute a contract of employment with American Express Company or any of its affiliates. The company reserves the right to amend, modify or terminate any benefit plan, program, practice, policy or procedure at any time and for any reason without prior notice to or consent by colleagues.

© 2025 American Express Company. All rights reserved