A Guide to Heathrow’s Amex Lounges and How to Access them
5 Min Read | Published: 23 June 2024
Written by American Express
Sink into the plush comfort of your seat, catch up on emails with high-speed Wi-Fi and raise a toast to the adventure ahead. Located in every terminal, Heathrow’s luxurious lounges offer everything you need to start your journey in style – from conference to wellness rooms. Discover more about lounges locations, facilities and access requirements in the UK’s largest airport.
American Express Lounges at London Heathrow
As an American Express® Cardmember, you can get complimentary access to each of the below lounges without the hassle of entry fees or advance bookings.
To find more details on specific access requirements, please visit the website of the lounge you’re interested in1.
AMEX LOUNGES AT HEATHROW TERMINAL 2
Plaza Premium Lounge Heathrow, Terminal 2
Sit back and relax in our spacious and sophisticated lounge, featuring private resting suites, fast Wi-Fi and convenient charging stations. With complimentary access as an American Express Cardmember, you can enjoy a selection of soft drinks and freshly prepared food. Or even refresh your body and mind with a shower before your next flight.
Amenities
- Freshly prepared and seasonal cuisine
- Alcoholic drinks (Charges may apply)
- Flight monitors
- Free and unlimited Wi-Fi
- Charging station
- TVs
- Printers and copiers (Charges apply)
- Private rooms (Charges apply)
- Showers* (Subject to availability)
Access and guests
- Location: Level 4, near the World Duty Free Shop and Terminal Transfers area. Marked as A3 Lounge on signage.
- Opening hours: 05:00-21:30, daily.
- Access: Accessible only to passengers departing from Terminal 2.
- Entrance requirements: Platinum Card, confirmed boarding pass for same-day travel, and a government issued I.D.
- Guests: Bring along one guest for free. Guest allowance may vary depending on the market in which your Card is issued.
- Children: Children under two are free with an adult.
Lufthansa Lounges Heathrow, Terminal 2
Relax at the Lufthansa Business and Senator Lounges – the perfect hideaway from Heathrow crowds. Catch up on the latest news by picking up a newspaper or magazine, treat yourself to a pre-flight drink or just relax in this calm sanctuary.
Amenities
- Alcoholic drinks (Charges may apply)
- Freshly prepared and seasonal cuisine
- Flight monitors
- Free Wi-Fi
- Power outlets
- Printers and copiers
- TVs
- Lockers
Access and guests
- Location: After Passport Control and Security Checkpoint, turn right and proceed to the end of the hallway.
- Opening hours: 05:00-22:00, daily.
- Access: Accessible only for passengers departing from Terminal 2. The lounge doesn’t accept passengers in airline uniforms.
- Entrance requirements: Cardmembers must show their physical American Express Card and departing boarding pass on a Lufthansa Group flight to gain access to the lounge.
- Guests: No guest access available.
- Children: Children under two are free with an adult.
*Showers are available on a first come first serve basis and usage is not guaranteed.
Information Accuracy: Descriptions of accommodation, facilities and services we provide are based on information obtained from our Global Lounge Collection Partner(s). Participation, locations, rates, and policies of lounges are subject to change without notice, and Cardmembers and their guests will not be compensated for such changes. Amenities, services, and hours may vary by participating lounge and are subject to change without notice. For the most current list of participating lounges and access requirements, please use the Lounge Finder feature in the American Express® App or visit www.americanexpress.com/findalounge.
AMEX LOUNGES AT HEATHROW TERMINAL 3
The Centurion® Lounge Heathrow, Terminal 3
Get some work done in our dedicated workspaces, relax in the private wellness room or unwind with a hot cup of tea from our specialty cart. The locally inspired cuisine and premium cocktails will get the holiday before you’ve stepped foot on the plane.
Amenities
- Spirits and liquor
- Beer and wine
- Specialty tea cart
- Premium food
- Flight monitors
- High-speed Wi-Fi
- Conference rooms
- Large flat-screen TVs
- Showers*
Access and guests
- Location: After you go through security, follow Flight Connection route Area A access point in the main shopping and dining area to Level 2, accessible by lift.
- Opening hours: 05:30-21:00, daily.
- Access: Accessible to passengers departing from Terminal 3 only – up to three hours prior to departure. This doesn’t apply to Platinum Card Members with a confirmed connecting flight.
- Guests: Two guests are free.
- Children: Children under two are free with an adult.
- Entrance requirements: Eligibility code or Platinum Card, the boarding pass for your departing flight and a physical government-issued I.D.
No1 Lounge Heathrow, Terminal 3
Whether you’re travelling for work or leisure, there’s plenty to enjoy before boarding. Watch a sports game or film in the mini cinema, read digital magazines on comfortable sofa seating, and help yourself to a variety of delicious hot and cold food and drinks.
Amenities
- TV lounge
- Meeting rooms
- Flight monitors
- Free and unlimited Wi-Fi
- Charging points
- Freshly prepared food
- Alcoholic drinks (Charges may apply)
- Access to digital newspapers and magazines
- Quiet zone and business facilities
- Runway views
Access and guests
- Location: Once through security, leave the main concourse in the direction of Gate 10, and follow signs for Lounge F and No1 Lounge.
- Opening hours: 05:00-22:00, daily.
- Access: Accessible to passengers departing from Terminal 3 only – up to three hours prior to departure.
- Guests: Bring along one guest for free. Additional guests will be charged at the prevailing retail rate.
- Children: Children under two are free with an adult.
- Entrance requirements: Priority Pass™ Card and same-day boarding pass.
Club Aspire Heathrow, Terminal 3
Work, enjoy a little pamper, or simply rest your eyes in an award-winning** airport lounge with a view across the Terminal 3 airfield. Highlights include a dedicated rest area with lounge seats, fully tended bar, on-site showers, and a best-of British menu.
Amenities
- Flight monitors
- Free and unlimited Wi-Fi
- Charging points
- Digital newspapers and magazines
- TVs
- Alcoholic drinks
- Complimentary light meals and snacks
- Showers* (Charges apply)
- Runway views
Access and guests
- Location: Located near Gate 9. This lounge is signposted as ‘Lounge D’ and is on the right-hand side.
- Opening hours: 05:00-22:00, daily.
- Access: Accessible to passengers departing from Terminal 3 only – up to three hours prior to departure.
- Entrance requirements: Priority Pass Card and same-day boarding pass.
- Guests: One complimentary guest, then additional guests will be charged at the prevailing retail rate.
- Children: Children under two years old are admitted free with an adult.
*Showers are available on a first come first serve basis and usage is not guaranteed.
**Club Aspire has been awarded the World's Leading Lounge at the World Travel Awards in 2022 and TripAdvisor's Traveller’s Choice award in 2022 and 2023.
Information Accuracy: Descriptions of accommodation, facilities and services we provide are based on information obtained from our Global Lounge Collection Partner(s). Participation, locations, rates, and policies of lounges are subject to change without notice, and Cardmembers and their guests will not be compensated for such changes. Amenities, services, and hours may vary by participating lounge and are subject to change without notice. For the most current list of participating lounges and access requirements, please use the Lounge Finder feature in the American Express® App or visit www.americanexpress.com/findalounge.
AMEX LOUNGES AT HEATHROW TERMINAL 4
Plaza Premium Lounge Heathrow, Terminal 4
Escape the crowds and take some time to yourself in this spacious sanctuary. Watch the planes arriving and taking off while sipping something from the fully tendered bar. The lounge also offers a selection of freshly prepared hot and cold food, and shower facilities.
Amenities
- Alcoholic drinks (Charges may apply)
- Food and beverages
- Flight monitors
- Free Wi-Fi
- Charging station
- TVs
- Showers* (Charges apply)
Access and guests
- Location: Level 2, Terminal 4 Departures, London Heathrow Airport (Between Gate 1A and 1B).
- Opening hours: 05:00-22:00, daily.
- Access: Accessible only to passengers departing from Terminal 4.
- Entrance requirements: Platinum Card, confirmed boarding pass for same-day travel, and a government issued I.D.
- Guests: One guest is admitted free. Please note that the guest allowance may vary depending on the market in which your card is issued.
- Children: Children under two are free with an adult.
Blush Lounge by Plaza Premium Group at Heathrow, Terminal 4
Located near Gate 2, Blush Lounge by Plaza Premium Group at Heathrow’s Terminal 4 Departures is the perfect space to relax before your journey. Spacious and airy, it allows you to enjoy the views in comfortable seating. The lounge also offers a selection of tasty food and drinks that cater for dietary requirements, and kosher meals are available upon request.
Amenities
- Food and beverages
- Beer and wine
- Wi-Fi
- Charging station
- TVs
Access and guests
- Location: Level 2, Terminal 4 Departures, London Heathrow Airport (near Gate 2).
- Opening hours: 07:00 – 22:30, daily.
- Access: Accessible only for passengers traveling through Terminal 4.
- Entrance requirements: Platinum Card, confirmed boarding pass for same-day travel, and a government issued I.D.
- Guests: One guest goes free. Guest allowance may vary depending on the market in which your card is issued.
- Children: Children under two are free with an adult.
*Showers are available on a first come first serve basis and usage is not guaranteed.
Information Accuracy: Descriptions of accommodation, facilities and services we provide are based on information obtained from our Global Lounge Collection Partner(s). Participation, locations, rates, and policies of lounges are subject to change without notice, and Cardmembers and their guests will not be compensated for such changes. Amenities, services, and hours may vary by participating lounge and are subject to change without notice. For the most current list of participating lounges and access requirements, please use the Lounge Finder feature in the American Express® App or visit www.americanexpress.com/findalounge.
AMEX LOUNGES AT HEATHROW TERMINAL 5
Plaza Premium Lounge Heathrow, Terminal 5
Escape the noise and chaos of Heathrow’s waiting areas in an oasis of tranquillity. Set in an ideal location overlooking the runway, Plaza Premium Lounge at Terminal 5 Departures is a great place to start your journey – whether you’re travelling for business or leisure.
Amenities
- Alcoholic drinks (Charges may apply)
- Food and beverages
- Free and unlimited Wi-Fi
- Charging station
- TVs
- Flight monitors
- Printers and Copiers (Charges apply)
- Showers* (Charges apply)
Access and guests
- Location: Terminal 5 (near Gate A7).
- Opening hours: 04:45 – 21:30, daily.
- Access: Accessible only to passengers departing from Terminal 5.
- Entrance requirements: Platinum Card, confirmed boarding pass for same-day travel, and a government issued I.D.
- Guests: One guest is admitted free. Guest allowance may vary depending on the market in which your card is issued.
- Children: Children under two are free with an adult.
Club Aspire Heathrow, Terminal 5
Take in amazing runway views of Britain’s busiest airport in this award-winning** lounge. With charging facilities, unlimited WiFi, free digital newspapers and magazines and a fully tended bar, it has everything you need to start your trip in the best way possible.
Amenities
- Seasonal food and drinks
- Premium Food (Charges apply)
- Alcoholic drinks (Charges may apply)
- Flight monitors
- Free Wi-Fi
- Charging points
- TVs
- Free digital newspapers and magazines
- Showers* (Charges apply)
- Runway view
- Work zones
Access and guests
- Location: The Heathrow T5 is located after security. Follow signs to Gate A1-23 and ‘Club Aspire Lounge’ and the lounge is located adjacent to Gate 18 on the left-hand side.
- Opening hours: 05:00-21:00, daily.
- Entrance requirements: Priority Pass™ Card and same-day boarding pass – up to three hours before your flight.
- Guests: One complimentary guest, then additional guests will be charged at the prevailing retail rate.
- Children: Children under two are free with an adult.
*Showers are available on a first come first serve basis and usage is not guaranteed.
**Club Aspire at Heathrow T5 is an award-winning lounge, achieving Tripadvisor Traveller's Choice status in 2022 and 2023.
Information Accuracy: Descriptions of accommodation, facilities and services we provide are based on information obtained from our Global Lounge Collection Partner(s). Participation, locations, rates, and policies of lounges are subject to change without notice, and Cardmembers and their guests will not be compensated for such changes. Amenities, services, and hours may vary by participating lounge and are subject to change without notice. For the most current list of participating lounges and access requirements, please use the Lounge Finder feature in the American Express® App or visit www.americanexpress.com/findalounge.
1. Information Accuracy: Descriptions of accommodation, facilities and services we provide are based on information obtained from our Global Lounge Collection Partner(s). Participation, locations, rates, and policies of lounges are subject to change without notice, and Card Members and their guests will not be compensated for such changes. Amenities, services, and hours may vary by participating lounge and are subject to change without notice. For the most current list of participating lounges and access requirements, please use the Lounge Finder feature in the American Express App or visit www.americanexpress.com/findalounge.
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