Card Applicant Frequently Asked Questions
There are two ways to access a Card Application:
1. Email invitation
- You’ll receive two emails from American Express, initiated by your Programme administrator, inviting you to apply for your Corporate Card.
- One email will contain a link to the Application site, the other will contain an Application ID that you’ll need to log on and complete the application.
2. Access Key and a URL Link
- Your company may provide you with a link to the application site and an Access Key.
- Access Keys may be posted on your company’s internal intranet site.
Once on the Card Application site, you’ll be instructed to enter your corporate email address and Application ID or Access Key to begin your Corporate Card Application.
You can access your application using the secure URL and Application ID you received when you started your application.
Yes, GAFC will respond to and function on smaller screen resolutions like tablet and mobile. However, we do not have a separate mobile-only application.
You’ll have 7 days to complete your application. If your application isn’t completed within that timeframe, it will be cancelled.
Yes, there are mandatory fields, which are labeled. If you encounter any errors while completing your application, you’ll see an error message with instructions on what to do.
If your application is approved, we’ll use your company email address to communicate important updates and information about your account.
You will be required to provide your Fiscal Code ID and a valid copy of the front and back of a government-issued identity document such as an identity card, passport or driver’s license issued in Italy, or other accepted proof of residential address.
More information on accepted identification documents is available while completing the Card application. On the right-hand side of the screen under ‘Important Information’ select the hyperlink ‘Learn more’ for additional details.
You can upload additional documents under the Supporting Documents section in the application.
If your process requires final PA approval, after you’ve completed all the mandatory fields in the Card application, you’ll reach a Review and Submit screen. There you can review and modify fields if necessary. You will then submit your application and it will be in pending status. Then your Programme administrator will need to approve your application and you will receive an email with instructions on how to digitally sign your application. Once signed, your application will be considered complete and will be sent to American Express for review and processing.
After you’ve completed all the mandatory fields in the Card application, you’ll reach a Review and Submit screen. There you can review and modify fields if necessary. You will then submit your application and it will be in pending status. You will then receive an email with instructions on how to digitally sign your application. Once signed, your application will be considered complete and will be sent to American Express for review and processing.
You will receive an email with instructions on how to digitally sign your application after you submit it.
No, you’ll no longer be able to edit your application once it’s been submitted.
Yes, you’ll receive email reminders to complete your application.
You’ll receive an email notification when your application has been approved by your company.
If there are any issues with your Card Application, your Programme administrator will contact you.
You will receive email confirmation that your application has been submitted and a copy of your signed application.
Unless your company has arranged otherwise, you can choose to have your Card sent to your residential address or your company address.
No, not currently.
Once an application is received and approved, Cards are typically delivered within 10 business days.
For support or guidance with your application, please contact your company’s Programme Administrator.