American Express Business Class Logo
  • Videos
    Business Platinum Membership Rewards: Earn & Redeem
    1 min watch
    Business Platinum Travel Benefits
    1 min watch
    No Preset Spending Limit
    1 min watch
    Pay Over Time
    1 min watch
    Julie Pauly, The Able Baker, Maplewood, NJ
    3 min watch
    Articles
    How Using a Business Credit Card Can Help Your Small Business
    5 min read
    Safeguarding Security, Unlocking Innovation: Exploring The New Era In B2B Payments
    15 min read
    Getting More Back from What You Spend: Unlocking Value with Business Platinum
    4 min read
    Virtual Cards 101: What Is a Virtual Credit Card and Why Might You Need It?
    6 min read
    What Is a Business Line of Credit?
    12 min read
    Testimonials
    The Perfect Pairing: With American Express Business Blueprint™ and Resy, the Gourmet Brunch Potential is Bottomless
    9 min read
    Raising the Standard: How American Express Helps Power the Legacy of Electrolift Inc.
    10 min read
    How a Mother-Daughter Team Designed Their Dream Business with Help from American Express
    7 min read
    How Amex Business Products Helped Smart Birdy Take Flight
    5 min read
    Prescription for Progress: How Sree Gari Took His Pharmacy Further with Support from American Express
    6 min read
  • Cash Flow
    Accounting
    Critical Numbers
    Saving Money
    ROI
    Account Receivable Payable
    See All Cash Flow
    Financing
    Raising Capital
    Loans
    Alternative Financing
    Self-Financing
    Venture Capital
    See All Financing
    Growth Opportunities
    Business Expansion
    Innovation
    Franchising
    Partnerships
    Importing & Exporting
    See All Growth Opportunities
    Strategy
    Driving Business Efficiencies
    Product Development
    Business Plan
    See All Strategy
  • Celebs Talk Business
    Patti Labelle Talks Digital Transformation
    2 min watch
    Nick Offerman Talks Supply Chains
    3 min watch
    Patti Labelle Talks Expense Management
    2 min watch
    Nick Offerman Talks Spend Capacity
    3 min watch
    See All Celebs Talk Business
    Small Business Stories
    Pascal and Daneen Lewis, Harlem Wine Gallery, New York, NY
    3 min watch
    Julie Pauly, The Able Baker, Maplewood, NJ
    3 min watch
    Maria Christie, Christie’s Seafood & Steaks, Houston, TX
    7 min read
    Alex Magruder and Julia Schnabel, The Little, East Hampton, NY
    9 min read
    See All Small Business Stories
  • Small Business
    Membership Rewards
    1 min watch
    Employee Cards
    1 min watch
    Travel Benefits
    1 min watch
    No Preset Spending Limit
    1 min watch
    Pay Over Time
    1 min watch
    Corporate
    Common Business Expenses and the Credit Cards That Can Help You Manage Them
    5 min read
    What Is Corporate Travel Management and Why Do You Need It?
    8 min read
    Virtual Cards 101: What Is a Virtual Credit Card and Why Might You Need It?
    6 min read
    Product Videos
    Let’s Talk Business Travel: Airports
    1 min watch
    Let’s Talk Business Travel: Hotels
    1 min watch
    Employee Cards
    1 min watch
    Membership Rewards
    1 min watch
    Member Resources
    How to Engage With Online Communities
    7 min read
    Earning and Using Membership Rewards® Points with Business Platinum
    6 min read
    4 Ways to Optimize Corporate Travel Management
    5 min read
    How to Calculate Net Income
    6 min read
    American Express Membership Guide: Backing Your Business, Backing You
    6 min read
  • amexLogo
    • Getting More Back from What You Spend: Unlocking Value with Business Platinum

      1 min read
    • How Using a Business Credit Card Can Help Your Small Business

      5 min read
    • Business Platinum Travel Benefits

      4 min watch
    • Cash Flow
    • Financing
    • Growth Opportunities
    • Strategy
    • Celebs Talk Business
    • Small Business Stories
    • Earning and Using Membership Rewards® Points with Business Platinum

      6 min read
    • American Express Membership Guide: Backing Your Business, Backing You

      6 min watch
    • Let’s Talk Business Travel: Airports

      1 min watch
  • amexLogo
    • Getting More Back from What You Spend: Unlocking Value with Business Platinum

      1 min read
    • How Using a Business Credit Card Can Help Your Small Business

      5 min read
    • Business Platinum Travel Benefits

      4 min watch
    • Cash Flow
    • Financing
    • Growth Opportunities
    • Strategy
    • Celebs Talk Business
    • Small Business Stories
    • Earning and Using Membership Rewards® Points with Business Platinum

      6 min read
    • American Express Membership Guide: Backing Your Business, Backing You

      6 min watch
    • Let’s Talk Business Travel: Airports

      1 min watch

Customer Research

How well do you know your customers? Help gauge your customers’ satisfaction and needs with consumer research, and learn new methods for tracking market trends.

    • How to Identify, Attract and Keep Your Ideal Customer

      Finding New Customers

      How to Identify, Attract and Keep Your Ideal Customer
      Learn how companies improve customer acquisition and customer retention to grow their businesses.
      Read Article

      Finding New Customers

      How to Identify, Attract and Keep Your Ideal Customer
      Learn how companies improve customer acquisition and customer retention to grow their businesses.

      Read Article

      How to Identify, Attract and Keep Your Ideal Customer
    • 4 Key Elements of a Successful Focus Group

      Market Research

      4 Key Elements of a Successful Focus Group
      Focus groups can be a powerful tool for understanding how consumers view and interact with your brand.
      Read Article

      Market Research

      4 Key Elements of a Successful Focus Group
      Focus groups can be a powerful tool for understanding how consumers view and interact with your brand.

      Read Article

      4 Key Elements of a Successful Focus Group
    • How to Address Four Market Factors that Can Impact Your Business Strategy

      Industry Trends

      How to Address Four Market Factors that Can Impact Your Business Strategy
      Learn how to monitor four market factors that can help your company succeed, and even make connections in the face of change.
      Read Article

      Industry Trends

      How to Address Four Market Factors that Can Impact Your Business Strategy
      Learn how to monitor four market factors that can help your company succeed, and even make connections in the face of change.

      Read Article

      How to Address Four Market Factors that Can Impact Your Business Strategy
    Related Content
    Customer Relations
    Are Group Chat Apps Replacing Traditional Focus Groups?
    Customer Relations
    What Can Small-Business Owners Learn From Gen Z Consumers?
    Kirstie Pickering
    Business Expansion
    10 Steps for Expanding Into Global Markets
    Greg Sandler
    How To Boost Your Business Development Strategy
    Bruna Martinuzzi | American Express Business Class Freelance Contributor
    Does Your Company Need a Research and Development Team?
    Geoff Williams | American Express Business Class Freelance Contributor
    Customer Behavior Analysis: What Is It and How It Helps Your Business?
    Amber Anderson | American Express Business Class Freelance Contributor
    A Guide to Store Layouts That Can Increase Sales
    Mike Michalowicz
    3 Fundamentals for Export Market Research
    Greg Sandler
    USP 101: How to Uncover Your Unique Selling Proposition
    Rieva Lesonsky
    How Big Data Can Help Small Businesses Grow
    The Importance of Putting Your Customers First
    Shawn Porat
    6 Customer Types and How to Help Sell Them
    Geoff Williams | American Express Business Class Freelance Contributor
    Why You May Want to Tap Into the Buying Power of Singles
    Anthonia Akitunde
    Hot Market: Targeting All the Single Ladies (and Men)
    Rieva Lesonsky
    Marketing to the Modern Family
    Rieva Lesonsky