American Express SafeKey®

Help prevent fraud and reduce friction for customers shopping online.

American Express® SafeKey 2.0

Help prevent fraud and reduce friction for customers shopping online.

Overview

American Express SafeKey is a security solution designed to help you detect and reduce fraud on online or in-app purchases. 

 

Leveraging the global standard, EMV®1 3-D Secure, SafeKey allows you and the Issuer to exchange detailed customer information to validate identity and provide a safe and seamless checkout experience.

Benefits

Amex SafeKey offers valuable benefits for you and your customers.

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Reduce fraud liability

Liability for fraud chargebacks on authenticated and attempted transactions can be transferred to the Issuer, protecting your business.

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Increase spend confidence

Helps customers feel more secure about online purchases potentially increasing their confidence to spend.

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Reduce shopping cart abandonment

Additional data elements from the checkout process is used to authenticate Card Members without a challenge*, reducing friction which can lead to less cart abandonment and a higher conversion of sales.

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Leverage the industry standard for protection
SafeKey is based on the global industry standard, EMV 3-D Secure, to detect and reduce online fraud.

*A challenge is when an issuer can request a Card Member to prove their identity, e.g., by use of a one-time passcode (OTP).

How it Works

SafeKey allows you and the Issuer to seamlessly collaborate to verify a customer before authorization occurs. Here’s how:

How It Works Graphic

SafeKey Comparison

SafeKey Comparison Chart

Additional Resources

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Ready to learn more about how to implement SafeKey from American Express?

Follow the steps below:

  1. Review our product guide.
  2. To get started with SafeKey, you must contact a certified 3DS Server Provider that can integrate with your website. View a list of certified providers

Are you an Issuer or Acquirer?

View additional Issuer/Acquirer information.

Don't do business without it

1EMV is a registered trademark in the U.S. and other countries and an unregistered trademark elsewhere. The EMV trademark is owned by EMVCo.