Digital Receipts
Reduce disputes and chargebacks,
so you can get back to business.
To help you spend more time on your business and less time managing fraud claims and disputes, American Express® has partnered with Ethoca™ to bring you Digital Receipts.
With Digital Receipts, your American Express Card Members can view enhanced transaction details on all processed transactions online. This helps Card Members better identify purchases and reduces unnecessary chargebacks for your business.
When a Card Member doesn’t recognize a charge, they check their account online or contact American Express to request more information.
American Express, in partnership with our vendors, presents a copy of the Digital Receipt to the Card Member for that transaction.
A claim can be avoided when the Card Member has the additional transaction details.
Reduced fraud, disputes and chargebacks
You'll help avoid disputes and chargebacks, since Card Members will be able to identify transactions made by family or staff.
Operational efficiency
You’ll spend less time managing disputes and more time growing your business.
Improved customer experience
You’ll provide more transparency to Card Members and give them a way to resolve potential disputes.
Let Digital Receipts Help You Reduce Costly Disputes
For more information on Digital Receipts, contact Ethoca.
