Overview
Cardrefresher helps you keep the American Express® Cards in your system up to date.
Recurring-billing and card-on-file programs keep business moving: You get paid on time, your customers get what they want, and it all happens automatically. Until someone’s card expires or is replaced.
Cardrefresher is an automated billing solution that keeps the American Express Cards you have on file updated on a daily basis. This way you know you’ll have the correct information on file when you need it.
Video begins with the Amex logo and shows an illustration of how Cardrefresher from American Express works.
Voice over:
"When you’re a business using card-on-file and recurring billing services, maintaining the most up-to-date card information can be challenging for you and your customers.
Cardmembers don’t always remember to tell you when their American Express Card has expired or has been replaced.
This can disrupt your billing due to declined transactions, costing you time and money tracking down updated Card information, and create frustrations for your customers.
Cardrefresher from American Express can help keep you one step ahead by proactively delivering your customers’ updated card information on a daily basis.
Using Cardrefresher is easy. Simply send us a registry file containing the Card information of the American Express Cardmembers that have recurring billing or Card-on-file relationships with you.
And we send you a daily report with any updated card information, when a card is lost, stolen or expires so we’re always on the same page.
Cardrefresher has your back helping with smoother billing cycles and uninterrupted transactions, all for a better customer experience.
To learn more, contact your American Express business representative."
Cardrefresher helps keep payments coming in by staying on top of card replacements, expirations, upgrades and more.
It helps give your back office staff time back in their day— because they no longer have to track down and update card information.
It helps keep customers happy—because their recurring bills don’t take a second thought.
It works with your current billing infrastructure, so implementation is easy.
Please talk to your American Express representative to get started.
All products and services may not be available to all merchants