Welcome to the Help Center

We understand that when challenging times arise they can cause financial stress and hardship. Should this occur, we’re here to help you find a solution for your outstanding balance(s) with us and may have payment plan options available.

Our payment plans can:

• Temporarily lower your interest rate
• Provide relief from late payment fees
• Lower your monthly payment
• Prevent this account from going further past due if you abide by the terms and conditions of the program

Please note that enrollment into a payment program will impact your ability to use your card(s).
If you would like more information, please call us at 1-866-703-4169 Monday - Friday from 8:00 am - 10:00 pm, ET.

As a Card Member, you can reach us anytime through your online account at americanexpress.com.

www.americanexpress.com/us/customer-service/financial-hardship.html