Welcome to the Help Center

I canceled a trip I booked using points; what now?

If you cancel your booking, you will receive a statement credit on your Card account. If you would rather have the Membership Rewards® points returned to your account instead, you can contact Membership Rewards at 1-800-AXP-EARN (297-3276).

Looking for something else?

Frequently Asked Questions

Chat with Us

 

Please log in using your User ID and Password.