Welcome to the Help Center

If you're a Basic Card Member, the 'Home' page in your online account shows an overview of your account's balances. Here's a breakdown of what each means:

• Statement Balance is the 'New Balance' that appeared on your most recent billing statement.
• Remaining Statement Balance is your 'New Balance' adjusted for payments, returned payments, applicable credits and amounts under dispute since your last statement closing date.

• Total Balance is the full balance on your account, including transactions since your last closing date. It also includes amounts under dispute. Activity in the last 24 hours may not be reflected. For more information, click the information icon next to each balance.

  You can also view your recent activity, payments and credits, as well as the minimum payment due that's required to keep your account current.