Purchase Protection¹
Learn more about the benefits Card Membership can provide. Select the Card below to read the full Policy for Purchase Protection related to that Card. To validate your coverage, please call the number on the back of your Card. If your Card is not listed on this page or if you are an Additional Card Member, please call the number on the back of your Card to verify your benefits.
File a Claim or Check Claim Status
¹. Purchase Protection is underwritten by AMEX Assurance Company. Subject to additional terms, conditions and exclusions.
For Serve and Bluebird Card Members:
¹Purchase Protection is underwritten by Virginia Surety Company, Inc., 175 West Jackson Blvd., Chicago, IL 60604. Coverage is determined by the terms, conditions, and exclusions of the Policies applicable to your Card and is subject to change with notice. This document does not supplement or replace the Policy. Shipping and handling costs for the purchase will not be refunded. Certain purchases are not covered, e.g. items lost by Card Member, consumable and perishable items, motorized vehicles and their parts or accessories, or normal wear and tear. Other important exclusions apply. You will only be reimbursed for the amount charged to your eligible Card; coverage is limited up to $1,000 per occurrence; not to exceed $50,000 per Card Member account per calendar year. You may be required to send the purchased item to us, in which case we will reimburse you for that shipping cost. This product provides secondary coverage. This means it pays eligible benefits not paid by any primary insurance that you have.