Frequently Asked Questions – American Express Program at the 2023 US Open Championships
About the Program
Card Members can get early access to tickets through an exclusive presale ticket window each year. To learn more about upcoming events, follow us @AmericanExpress.
Unfortunately we cannot offer this service this year. Please visit AmericanExpress.com to apply for a Card.
American Express is excited to continue our partnership with the US Open Tennis Championships as the Official Payments Partner for its 30th year. American Express Card Members with eligible Cards can link their Card to their Mobile Wallet and tap their Card to access exclusive benefits across the grounds like access to the American Express Shop, entry into the Card Member Lounge, enrollment in an exclusive American Express offer, a complimentary Amex® radio (while supplies last, limit one per Card Member) to keep up with all of the exciting action throughout the tournament, and more. For Amex Offer, and Benefit terms, including Card eligibility, click USOpen.org/Amex.
Your American Express Card unlocks an elevated experience around the grounds at the 2023 US Open. By linking your American Express Card to your mobile wallet you can pay seamlessly with a tap, and can get access to exclusive Card Member benefits like: access to the American Express Shop, entry into the Card Member Lounge and, enrollment in an exclusive American Express offer, complimentary Amex radios (while supplies last, limit one per Card Member) to keep up with all of the exciting action throughout the tournament, and more. For Amex Offer, and Benefit terms, including Card eligibility, click USOpen.org/Amex.
Please visit the American Express Card Member Lounge for assistance. There you will receive a direct phone number to call a Customer Care Professional to help.
After linking your eligible Card to your mobile wallet, you will have access to the following benefits: seamless contactless payments at the US Open at participating merchants, including the Amex Shop, Amex Radio with ESPN broadcast and live US Open updates, access to the Card Member Lounge where Card Members will have the ability to purchase exclusive screen printed designs from Ralph Lauren and more. In order to access these benefits, tap your contactless Card or mobile wallet at the designated scanner where that benefit exists. For more information on the program or how to take advantage of these benefits, please visit USOpen.org/Amex.
To learn more about the benefits that you can access with your eligible American Express Card, visit USOpen.org/Amex.
Offer:
If eligible, you can swipe or tap your Card to enroll in the offer at any Amex location onsite.
Benefits:
If eligible, you can swipe to receive access to the Card Member Lounge, Amex Shop, a Radio, and/or Bag Check.
Go to usopen.org/amex to see all of the great services and benefits American Express Card Members can take advantage of.
The US Open American Express Fan Experience is located near East Gate entrance and is open to all fans. Come visit us for a fun and unique tennis experience!
The Card Member Lounge, located on the second floor of the US Open American Express Fan Experience, is an exclusive space within the US Open available to Card Members and up to 2 guests (subject to capacity limitations), where you can relax, recharge, and help make the most of your day at the US Open. (terms apply)
Located within the Louis Armstrong Stadium, the Centurion Lounge is an exclusive lounge for Platinum Card® and Centurion Members only, where you can enjoy light bites, cold beverages, and a relaxing oasis to recharge in throughout the tournament. Access is by reservation via Resy only this year. Limited walk-in reservations will be available on-site to eligible Card Members with up to three (3) accompanied guests, by showing any valid Platinum Card or Centurion Card. (terms apply)
Yes. (American Express Prepaid Cards are not eligible for the benefits at the U.S. Open.)
All Card Members are welcome to check a bag or suitcase at East Gate or South Gate bag check. This service is discounted for American Express Card Members.
The American Express Shop is an exclusive store for Amex Card Members. American Express has partnered with small business restaurants and food vendors from around New York City to bring their unique items to the American Express Shop at the US Open. The American Express Shop is located in the South Plaza.
Yes. Visit any American Express location onsite to enroll your eligible American Express Card to get a one-time $10 statement credit when you make purchases of $100 or more at participating on-site merchants at the US Open between August 28 and September 10, 2023. See offer terms/exclusions at USOpen.org/Amex.
Enrollment can be done by tapping or swiping your Card or mobile wallet at any American Express location on the grounds.
You will receive a confirmation email confirming that you’re enrolled in the offer, which will identify the last five digits for each eligible Card that is enrolled in the offer.
The statement credit will appear on your billing statement within 90 days after the offer end date provided that American Express receives information from the merchant about your qualifying purchase. The statement credit may be reversed if the qualifying purchase is returned/cancelled.
No. There is a limit of one statement credit per enrolled eligible American Express Card.
No. In order to get the one-time statement credit, you must enroll the eligible Card in the offer.
It depends on when the purchase was made and when the Card was enrolled. Qualifying purchases made within the same calendar day of offer enrollment will be applied toward the minimum $100 spend necessary to receive the $10 back offer.
Please call the number on the back of your Card or tweet us at @askamex.
American Express has been a proud partner of the US Open since 1994.
All American Express Cards are welcome! Select elements on the grounds may be enhanced for Centurion Card and Platinum Card Members. American Express Prepaid Cards are not eligible for the benefits at the U.S. Open.
American Express is the official card of the US Open. All major credit cards are accepted.