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Inbox - Customer Support

American Express® FX International Payments provides users with their own inbox. Here you can view the latest newsletters, offers, foreign exchange rate alerts, payments tips, forex transaction confirmations and your monthly account summary.

New Messages

 

To access your Inbox, go to My Account> Inbox.

 

  • Your messages are displayed on the screen by DateSubject and Message Type. Click anywhere on an individual message to open it.

  • Any individual message can be DeletedMarked as Read or Marked as Unread by checking the appropriate box and selecting the desired action from the Actions drop-down menu. You can also carry out these actions for all messages by checking the Select All box.

  • You can search your messages by Month, Year and Message Type. Select your criteria from the drop-down menus and click Search to get your results.

 

TIP :To stop receiving offers from American Express FX International Payments in your inbox, check the Opt Out of Marketing Messages box.
Account inbox provides details of all the new messages received along with offers from American Express FX International Payments.

Contact us

 

Existing members

 

Our Customer Service team is available 24 hours a day, Monday through Friday.
1 888 391 9971.

 

 

New members

 

New to American Express? Give us a call on 1 833 319 7265. Our Customer Service team is available 24 hours a day, Monday through Friday.

Make International Payments

1 833 319 7265

Existing FX International Payments customers log in here