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Incoming FX International Payments

American Express® FX International Payments offers you a quick, secure payment solution for receiving foreign currency payments by wire transfers or cash letter.

TIP : Wire transfers are electronic transfers that deposit funds directly into your account. Cash letters (or drafts) are paper checks that can be sent to you by post.

Requesting a Quote for Incoming Wire Transfers/Cash Letters

To access Incoming Payments, go to Create & Manage Payments > Incoming Payments, then:

1Choose Wire or Cash Letter from the Product drop-down menu.
2Select the currency you want to receive from the Incoming Currency drop-down menu.
3Enter the Incoming Amount you want to receive.
4Select the account you would like credited from the Credit Account drop-down menu.
5Enter the Value Date on which you expect the payment to be received by clicking the appropriate date on the pop-up calendar. The Value Date will normally default to two business days after date of creation.

TIP : Incoming payments can only be held for five business days. If funds are not received within five business days, your payment may be canceled due to rate fluctuations. The rate for incoming payments is indicative and may change. If this happens, your Account Manager will contact you with the current rate.

Summary

Once you have entered all the mandatory information, click Quote. The Summary box will then show the transaction details, including the Amount, Rate, Subtotal, Fee, and Total Credit. How long the quote is valid for will be indicated in the gray message. If the rate expires, or if you are otherwise unsatisfied with the quoted rate, you can click Re-Quote for a new rate.

Step to step guide on requesting quote for incoming wire transfers or cash letters.

Entering Payment Details for the Originating Payer

You must enter the information for the customer sending the payment. To do so, either select from your Existing Originating Payer List or click Create New.

To select from the existing list, simply search or scroll through the names on the left and click the appropriate one; the information fields on the right will be automatically populated.
To create a new Originating Payer, manually enter the information in the fields on the right, ensuring that all mandatory fields are completed. For more details, view the Managing Originating Payers tutorial.

TIP : Notes for You/Internal comments are for your use only; they will not be viewable by your Originating Payer.

Guide to create or modify an Originating Payer

Completing your Payment

Once you have entered all the mandatory information, you have two options:

1Click Accept to execute the transaction immediately. If successful, you will see ‘Your Payment is Complete’ followed by the Payment Reference Number.
2Click Send for Approval if you do not have the required authorization level to approve the transaction. With this option, you can email an approver by checking the appropriate box. The transaction will be routed to the Approve a Payment queue. For more details, view the Approving a Payment tutorial.

With both options, you will be able to Print Details of the transaction, or Save as PDF.

Steps to complete the international transaction.

Make International Payments

1 833 319 7265

See Application

Existing FX International Payments customers log in here

FX International Payments is a service of American Express Travel Related Services Company, Inc. ("American Express"). This service is not available to consumers. To enroll in this service, your business will be required to complete an application, which is subject to review and approval by American Express.

1. FX International Payments incorporates encryption, both for stored data (such as account information) and for payments created and transmitted in real-time. The FX International Payments platform is deployed within American Express’ state of the art data center that features advanced online and offline security and monitoring against internet attacks. FX International Payments implements American Express standards relating to information integrity, transaction security and information security.

2. American Express makes money from currency exchange.

3. Transfer times for Outgoing Wire Transfers, typically 1-4 business days (delivery times depend on currency and country).

4. Forward contracts are not suitable for every business. American Express is not providing you with legal, tax or financial advice. We recommend that you consult your own advisers to determine whether Forward Contracts are suitable for you. Eligibility requirements apply.

5. One (1) Membership Rewards^® point will be awarded for every USD $30 your business wires internationally using the FX International Payments (“FXIP”) service. The maximum award per transaction is 4,000 points. Not valid for same currency wire transactions (e.g. US Dollar to US Dollar). For a designated Card Member to be eligible to receive Membership Rewards points, your business must first enroll in the FXIP service. Your business must also complete and submit to us a form designating an American Express Card Member who is already enrolled in the individual Membership Rewards program to whom points will be credited. With respect to a company enrolled in the Corporate Membership Rewards program, any earned points will be credited to the relevant Program Administrator Corporate Card linked to the company’s Membership Rewards program. If you select a basic personal American Express Card Member or a basic small business American Express Card Member (e.g., OPEN from American Express) to receive the award of Membership Rewards points, please note that the designated Card Member for that personal or small business account is authorized to determine how and when to redeem those points. You agree not to make any claims against American Express with regard to the manner in which the basic Card Member redeems such points. The American Express Card Member you select to receive the award of points, or in the case of Corporate Membership Rewards, the company, must be current and enrolled in the Membership Rewards program at the time the transaction is initiated. FXIP must have a completed registration on file for the Card Member’s Card account or company’s Program Administrator Card Corporate Card account, and there must be no unpaid FXIP obligations of your business or other violation of or defaults under the FXIP Terms and Conditions at the time of point fulfillment. No points will be awarded retroactively for transactions processed prior to the enrollment of the business in the FXIP service and the processing of the Membership Rewards program registration form. In the event a registered Card is lost, stolen or renewed, you must register the new Card by submitting an updated form to FXIP with the new Card information. Processing of the registration form takes approximately 2-4 weeks. To obtain a registration form, call 1-833-319-7265. Points will be credited to the Card Member’s Membership Rewards program account or Corporate Membership Rewards account, if applicable, within 10-12 weeks after the eligible transaction is completed. Membership Rewards points that are awarded for transactions with FXIP are subject to the terms and conditions of the Membership Rewards program, including rules regarding forfeiture of Membership Rewards points. Note that the rewards available in the Membership Rewards program vary depending on the type of American Express Card enrolled in Membership Rewards. The value of Membership Rewards points varies according to how you choose to use them. To learn more, go to Membership Rewards. Participating partners and available rewards are subject to change without notice. See Membership Rewards Terms or call 1-800-AXP-EARN (297-3276) for more information. A company that is enrolled in Corporate Membership Rewards, and points earned under that program, are subject to the terms of the Corporate Membership Rewards program (see Membership Rewards – Corporate TnC). Transactions by university or financial institution clients are not eligible for this offer. FXIP reserves the right to change, limit, modify or cancel this offer at any time.

Bonus ID A9PE

It is your responsibility to find out if you are liable for any federal, state or local taxes as a result of earning or using points.

FX International Payments is a service of American Express Travel Related Services Company, Inc. ("American Express"). This service is not available to consumers. To enroll in this service, your business will be required to complete an application, which is subject to review and approval by American Express.

Click here for information about addressing complaints regarding our money services business, lists of our money services business licenses and other disclosures.

NMLS ID # 913828