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International Payments - File Upload Tool

The American Express^® FX International Payments File Upload tool allows you to upload transactions directly from your own computer. This can save you time if you have multiple payments to process. It also minimizes the potential for error that comes with manually entering data online.

Uploading a File

To access File Upload, go to Create & Manage Payments > File Upload, then

1 Under File Location, click Browse to select the file you want to upload, and click Open.
2Select the mapping that relates to this file from the Mapping Name drop-down menu.
3Choose how you want to pay from the Settlement Method drop-down menu. If applicable, select the appropriate Account Number. For all other settlement methods, click the Pay to American Express button to view receiving bank information.
4 If you wish to check that your file contains all the relevant information before processing, click Check File.
5Once you are ready, click Process File.
6If successful, you will see a green success message confirming that your transactions have been imported. From here, you can go to Approve a Payment or go to Batch Management to quote the transactions. To start the process again, click Upload Another File. For more details, view the Batch Management or Approving a Payment tutorials.

TIP : If any of your transaction uploads have failed, you can view and repair them under the Processed File Status tab.

Step to step guide on uploading files on the American Express online portal.

File Mappings

In File Mappings, you can Delete or Modify an Existing Mapping, or Create a New Mapping. Please note, the File Mapping should be set up before attempting any upload. Depending on what you require, please follow the steps below.

Modifying or Deleting an Existing Mapping

You must enter the information for the payee receiving the payment. To do so, either Select from Existing Payee List or Create a New Payee.

All your current mappings will be displayed by Name, Date Format, Delimiter, Creator, and Creation Date.
To delete a current mapping, check the appropriate box and click Delete Mapping in the lower right of the page. Alternatively, if you want to delete all current mappings, check Select All.
To modify a current mapping, click on the appropriate Name. The details of that mapping will then be displayed. The Continue or Back button can be clicked to proceed to the next screen or go back to the previous page.

New Mappings

Follow the steps below to create a new mapping:

1Click Create Mapping in the lower right of the page.
2Enter your preferred Mapping Name in the provided field.
3Select the File Type and Date Format.
4Click Continue to proceed.
5You will then be required to Set up a New Mapping. This screen will list the various payment details that can be uploaded into a new mapping.
6Select the Delimiter Type for your mapping from the drop-down menu.
7Enter the field position in the provided fields. Non-mandatory fields can be left blank.
8Once you have finished entering your field positions, click Create Mapping in the lower right of the page. If successful, you will see a message confirming that your new mapping has been successfully created.

Create a new mapping or Delete/Modify any existing mapping.

Processed File Status

The Processed File Status section lists the files that have been uploaded and processed. If there are errors with your files, you can view the details and correct them where necessary. If there are no errors with your file, payments will appear in Batch Management where they can be quoted. For more details, view the Batch Management tutorial.

Keep a track on the uploaded and processed files in this section.

Helpful Tips

Your processed files will be displayed by File Name, File Mapping Name, File Location, and Creation Date. The File Status column will indicate whether the file processing was successful.
You can click on a File Name to view the details of any errors. The rows that contain errors will be displayed. You can Delete or Repair them by clicking the appropriate button. From here, you can also go to Approve a Payment or to Batch Management to quote the transactions. For more details, view the Batch Management or Approving a Payment tutorials.
To start the process again, click Upload Another File.

Error Details

If there is an error indicated in the File Status column, a description is shown detailing the errors for each piece of information from your file. You can use this information to amend the original file that was uploaded, or you can directly correct the errors from this page. Once you have finished, click the Submit Changes button in the lower right of the page. You will then see a message showing the status of your uploaded payments.

Checked File Status

The Checked File Status section lists the files that have been uploaded and checked. If there are errors with your files, you can view the details. This will help you correct the original file that was uploaded.

Keep a track on the uploaded and checked files in this section.

Helpful Tips

Your uploaded files will be displayed by File Name, File Mapping Name, File Location, and Creation Date.
The File Status column will display whether the file check is complete or still processing.
If there are errors with your file, you can click on the File Name to view details of the errors.

Check File Upload

By clicking on the File Name, you can Check a File Upload.

TIP : The rows that contain errors will be displayed by File Row ID, Creation Date, Payment Status, and Value Date. You can also click Show All Rows to see all rows regardless of failure or success. To view details of the errors, click on the appropriate File Row ID.

Error Details

Once you’ve clicked on the appropriate File Row ID, a new window will open. An error description column will detail the individual errors for each piece of information from your file. This information can then help you amend the original file.

Make International Payments

1 833 319 7265

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Existing FX International Payments customers log in here

FX International Payments is a service of American Express Travel Related Services Company, Inc. ("American Express"). This service is not available to consumers. To enroll in this service, your business will be required to complete an application, which is subject to review and approval by American Express.

1. FX International Payments incorporates encryption, both for stored data (such as account information) and for payments created and transmitted in real-time. The FX International Payments platform is deployed within American Express’ state of the art data center that features advanced online and offline security and monitoring against internet attacks. FX International Payments implements American Express standards relating to information integrity, transaction security and information security.

2. American Express makes money from currency exchange.

3. Transfer times for Outgoing Wire Transfers, typically 1-4 business days (delivery times depend on currency and country).

4. Forward contracts are not suitable for every business. American Express is not providing you with legal, tax or financial advice. We recommend that you consult your own advisers to determine whether Forward Contracts are suitable for you. Eligibility requirements apply.

5. One (1) Membership Rewards^® point will be awarded for every USD $30 your business wires internationally using the FX International Payments (“FXIP”) service. The maximum award per transaction is 4,000 points. Not valid for same currency wire transactions (e.g. US Dollar to US Dollar). For a designated Card Member to be eligible to receive Membership Rewards points, your business must first enroll in the FXIP service. Your business must also complete and submit to us a form designating an American Express Card Member who is already enrolled in the individual Membership Rewards program to whom points will be credited. With respect to a company enrolled in the Corporate Membership Rewards program, any earned points will be credited to the relevant Program Administrator Corporate Card linked to the company’s Membership Rewards program. If you select a basic personal American Express Card Member or a basic small business American Express Card Member (e.g., OPEN from American Express) to receive the award of Membership Rewards points, please note that the designated Card Member for that personal or small business account is authorized to determine how and when to redeem those points. You agree not to make any claims against American Express with regard to the manner in which the basic Card Member redeems such points. The American Express Card Member you select to receive the award of points, or in the case of Corporate Membership Rewards, the company, must be current and enrolled in the Membership Rewards program at the time the transaction is initiated. FXIP must have a completed registration on file for the Card Member’s Card account or company’s Program Administrator Card Corporate Card account, and there must be no unpaid FXIP obligations of your business or other violation of or defaults under the FXIP Terms and Conditions at the time of point fulfillment. No points will be awarded retroactively for transactions processed prior to the enrollment of the business in the FXIP service and the processing of the Membership Rewards program registration form. In the event a registered Card is lost, stolen or renewed, you must register the new Card by submitting an updated form to FXIP with the new Card information. Processing of the registration form takes approximately 2-4 weeks. To obtain a registration form, call 1-833-319-7265. Points will be credited to the Card Member’s Membership Rewards program account or Corporate Membership Rewards account, if applicable, within 10-12 weeks after the eligible transaction is completed. Membership Rewards points that are awarded for transactions with FXIP are subject to the terms and conditions of the Membership Rewards program, including rules regarding forfeiture of Membership Rewards points. Note that the rewards available in the Membership Rewards program vary depending on the type of American Express Card enrolled in Membership Rewards. The value of Membership Rewards points varies according to how you choose to use them. To learn more, go to Membership Rewards. Participating partners and available rewards are subject to change without notice. See Membership Rewards Terms or call 1-800-AXP-EARN (297-3276) for more information. A company that is enrolled in Corporate Membership Rewards, and points earned under that program, are subject to the terms of the Corporate Membership Rewards program (see Membership Rewards – Corporate TnC). Transactions by university or financial institution clients are not eligible for this offer. FXIP reserves the right to change, limit, modify or cancel this offer at any time.

Bonus ID A9PE

It is your responsibility to find out if you are liable for any federal, state or local taxes as a result of earning or using points.

FX International Payments is a service of American Express Travel Related Services Company, Inc. ("American Express"). This service is not available to consumers. To enroll in this service, your business will be required to complete an application, which is subject to review and approval by American Express.

Click here for information about addressing complaints regarding our money services business, lists of our money services business licenses and other disclosures.

NMLS ID # 913828

International Payments - File Upload Tool

Uploading a File

File Mappings

Modifying or Deleting an Existing Mapping

New Mappings

Processed File Status

Helpful Tips

Error Details

Checked File Status

Helpful Tips

Check File Upload

Error Details

Related Tutorials

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Make International Payments