American ExpressAmerican ExpressAmerican ExpressAmerican ExpressAmerican Express
Customer ServiceLog In
United StatesChange Country

Creating Payment Reports

For effective information management, American Express® FX International Payments allows users to quickly generate six different types of foreign exchange transaction reports, all of which can be viewed online or exported as Excel documents.

Types of Reports

 

To access Reports, go to Payment History > Reporting. Click Select under any of the six reports you would like to generate:

 

 

  • Account Summary
  • Current Pending
  • Payee Report
  • Transaction Listing
  • Summary Of All
  • User Information Report

 

Each report is explained below.

 

Select and generate different types of reports to view details about the foreign exchange transactions you have made.

Account Summary

 

Account Summary reports give you the details of all your payments, contracts and foreign currency purchases/sales for a given month. You can download the report in Excel, and a PDF version is also available in your inbox.

 

 

The account summary report provides the details of all your payments, contracts and foreign currency transactions for a given month.

Current Pending

 

In Current Pending you can find a list of all payments awaiting completion. To generate this list:

 

  • 1Choose the Transaction Status and Currency from the drop-down menus.

  • 2Click Search.

TIP :The Value Date is the estimated date that the funds will be released to the beneficiary bank. Please note that if additional information is required, the value date may change.
Current pending report to view the history of all international transactions awaiting completion.

Payee Report

 

The Payee Report shows:

 

  • Payee Name and their FX International Payments Payee ID.

  • Transaction Creation Date.

  • Payee Modification/Approval Date.

TIP :Your search results will be displayed as a list. You can export this list as an Excel document by clicking File Download in the lower right of the page, or download a PDF version by clicking Export List (PDF).
The payee report provides details such as payee name. payee ID and transaction creation date.

Transaction Listing

 

Transaction Listing reports offer a comprehensive view of your payment history. To generate a report:

 

  • 1Enter details such as Transaction Status, Currency Type, Product Type, or Settlement Method from the appropriate drop-down menus.

  • 2Enter the Start Date and End Date by clicking on them in the pop-up calendar.

  • 2Click Search.

TIP :Your search results will be displayed as a list. Use the horizontal scroll bar at the bottom of the page to view all transaction details. You can export this list as an Excel document by clicking File Download in the lower right of the page.
Transaction listing report provides the details of the foreign exchange payments history using transaction status and currency type information.

Summary Of All

 

Summary Of All reports show a quick and condensed view of all payments. To generate one:

 

  • 1Enter details such as Transaction Status, Currency Type, Product Type, or Settlement Method from the appropriate drop-down menus.

  • 2Enter the Start Date and End Date by clicking on them in the pop-up calendar.

  • 2Click Search.

TIP :Your search results will be displayed as a list. You can export this list as an Excel document by clicking File Download in the lower right of the page, or download a PDF version by clicking Export List (PDF).
The summary of all reports helps users get a holistic view of all the foreign exchange payments made by them.

User Information Report

 

User Information Report provides detailed information of all users of your account, including their contact details, limits, functions and settings.

 

 

The user information report is used for fetching detailed information about all the users of your account.

Contact us

 

Existing members

 

Our Customer Service team is available 24 hours a day, Monday through Friday.
1 888 391 9971.

 

 

New members

 

New to American Express? Give us a call on 1 833 319 7265. Our Customer Service team is available 24 hours a day, Monday through Friday.

Make International Payments

1 833 319 7265

Existing FX International Payments customers log in here