Question 1

Am I eligible for Working Capital Terms?

Accepted Answer

Working Capital Terms is available to eligible American Express Business Card Members.

Question 2

Will American Express pull my credit report when I enroll?

Accepted Answer

No, we will not obtain credit reports when you apply to enroll in the program. Instead, we use existing credit reports and other information we already have on file for you.

Question 3

Is there a fee to enroll?

Accepted Answer

No, there's no fee to enroll!

Question 4

Can I cancel my enrollment?

Accepted Answer

Yes, you can cancel your enrollment at any time. If you choose to do so, you will not be able to re-enroll in the Working Capital Terms program for this business or any other of your businesses.

Question 5

How much can I borrow?

Accepted Answer

The amount can range between $500 and $150,000 per loan, and can change based on the overall financial profile of you and your business.

Question 6

When can I request funds?

Accepted Answer

As an existing customer, you can request funds whenever you need them up to the maximum borrowing amount displayed on your Working Capital Terms dashboard. We’ll review your funding requests as we receive them.

Question 7

Can I change the length of my term after submitting a funding request?

Accepted Answer

No, the length of your term can't be changed after you submit a funding request.

Question 8

How do I add a vendor to pay?

Accepted Answer

Once enrolled, you can add a vendor by providing their business and bank information on the Working Capital Terms dashboard. We’ll verify that information for your protection. Since verifying new vendors may take up to two business days, we recommend that you add your vendor in advance of your funding request.

Question 9

Are there vendors that can't be paid using Working Capital Terms?

Accepted Answer

Working Capital Terms must be used to pay vendors for a valid business expense. Currently, Working Capital Terms cannot be used to pay international vendors. It also cannot be used to pay vendors in certain prohibited industries or to pay yourself or any of your affiliates.

A complete list of prohibited industries and transaction types can be found in the FAQs in the Working Capital Terms dashboard.

Question 10

Will American Express charge my vendor a fee?

Accepted Answer

No, we do not charge vendors for receiving payment through Working Capital Terms.

Question 11

How will my vendor get paid?

Accepted Answer

We'll send funds directly to your verified vendor via ACH using the vendor bank information you provide. We never tell vendors that you are financing invoices and we make it clear that the payment is coming from you. At the time of your funding request, you can add customer-identifying information such as an invoice number, customer number, or account number to the payment.

Question 12

How quickly will my vendor get paid?

Accepted Answer

We will send payment to your vendor within 2 business days of an approved funding request.

Question 13

Can I repay the funds I borrow before the due date?

Accepted Answer

Yes, you can repay a funding request in full before the due date without any early pay penalties or discounts.

Question 14

What happens if my loan is not repaid on its due date?

Accepted Answer

If we aren't able to auto-debit the funds on your due date, we may charge you a late fee. We may also suspend your ability to request funds and/or cancel your enrollment in Working Capital Terms.

COVID-19 Update:

Working Capital Terms from American Express

Strengthen cash flow by paying your U.S.-based vendors through Working Capital Terms^‡

Not a Card Member?

COVID-19 Update:

Working Capital Terms from American Express

Strengthen cash flow by paying your U.S.-based vendors through Working Capital Terms‡

Not a Card Member?

Strengthen cash flow by paying your U.S.-based vendors through Working Capital Terms^‡