Changes & Cancellations
You cannot add travelers to your existing reservation so you will need to make a new booking for the additional travelers. For new booking, best available rate will apply.
Please contact American Express using the telephone number provided in your booking confirmation email.
To cancel your reservation made with American Express Travel, please log in to your Account and visit the 'Manage My Bookings' page.
Select the trip you would like to cancel and follow the prompts to process your cancellation.
To change your reservation, log in to our “Manage My Bookings” page, where you can chat with us or call the number on the back of your Card.
All voluntary changes and cancellations will be subject to the following service fees in addition to the airline and/or supplier charges.
A) Amendment Fee £20 per person, per change plus all charges imposed by the supplier/s.
B) Cancellation Fee £20 per person, plus all charges imposed by the supplier/s.
Any charges incurred by changing your booking will be charged to the same Card used to pay for the original booking.
Cardmembers making a reservation for a third party, should log in before making the reservation. When not logged in and making a booking for someone else, the Cardmember must be part of the travelling party otherwise an Authority to Charge form will need to be completed. This is to protect you against fraudulent transactions.
On American Express Online Travel you can book flights, accommodation, car rental, airport transfers and activities.
If you are experiencing problems completing a booking on the American Express Travel website, please try again after clearing your cookies or try an alternative web browser. If the problem persists please contact us.
No, you can still make a booking without being registered.
We’ll confirm your booking with an itinerary confirmation email. If you do not receive this within 24 hours of making your reservation please contact us.
No, unfortunately we do not offer price match.
Once your booking is complete American Express Travel Online will send an e-mail to confirm your booking. It may take up to 30 minutes to receive it.
If you do not receive you booking confirmation email within 24 hours of making your reservation, please contact us.
There are no credit card fees incurred by using your American Express credit card to purchase travel products.
American Express do not charge a service fee for making a reservation.
Our site automatically sorts results by cheapest option based on your search criteria. If you are a Centurion member or Platinum Cardmember searching for a Hotel, the site will show the Fine Hotel & Resorts and The Hotel Collection properties first.
My Itinerary
Please go to the Travel homepage and click on the "My Bookings" tab. You can print your itinerary from there.
If the is any problem or you cannot find the booking you are looking for please contact us.
Travel Resources
Travel services
Travel support
Featuring reviews from
American Express Europe LLC (AEELLC) trading as American Express Travel, Belgrave House, 76 Buckingham Palace Road, London SW1W 9AX, United Kingdom is a member of ABTA (ABTA number C4330) and ATOL (ATOL number 0151). Being a member of ABTA (ABTA number C4330) means you have the benefit of ABTA’s assistance and Code of Conduct and this allows you to book with confidence. All the package and Flight-Plus holidays we sell are covered by a scheme protecting your money if the supplier goes out of business or is no longer able to provide the intended holiday. Other services such as hotels or flights on their own may not be protected and you should ask us what protection is available. American Express’s ABTA membership does not cover cruise bookings and should therefore not be relied upon when booking cruises or cruise packages. These bookings are covered by our third-party provider, ICE Cruise’s ABTA membership (ABTA number L6366). Many of the flights and flight-inclusive holidays on this website are also protected by the ATOL scheme, this ATOL protection does not apply to all holiday and travel services listed on this website. If you do not receive an ATOL Certificate then the booking will not be ATOL protected. If you do receive an ATOL Certificate but all the parts of your trip are not listed on it, those parts will not be ATOL protected. Please see our booking conditions for information, or for more information about financial protection and the ATOL Certificate go to: www.atol.org.uk/ATOLCertificate . Please contact us to confirm what protection may apply to your booking.