Fraud and Account Alerts
Fraud Alerts
Our fraud alerts let you know instantly if we spot anything odd or unusual on your Account. Please check we have your email address and mobile number to help us keep your Account secure.
How fraud alerts work
The second we spot anything unusual in your spending patterns or potential identity theft, you'll receive an instant alert by text or email. In one click, you can tell us if it was you or not. Our fraud alerts are simple, fast and come free as part of your Account.
Please make sure your contact details are up to date.
How Account alerts work
Account alerts help you with balance updates, notifications of when you're approaching your credit limit and reminders of when your statement's due.* Log in to your Account to set up Account alerts.
*Some providers may charge for receiving SMS messages abroad
Related Pages
SafeKey and Express List
Shop safely with SafeKey. It's smart technology that helps us make sure it's really you when shopping online. Express List makes online checkout at your favourite sites much simpler too.
Scams, Phishing, and Online safety
Learn what to look out for, what to
avoid and how to stay safe with our helpful tips.