Registering for a New Merchant Account:
Creating Your Profile
First, you will be asked to provide your email address that you will use to log in to your Merchant Account.
![Screenshot of registration page](/content/dam/amex/us/merchant/support-center-registration/registration-creatingyourprofile-1a.png)
Once you submit your email address, you'll need to start creating your Online Merchant Profile.
You'll need to fill out the following information:
- Merchant Number or Access Code
- Your Merchant Number can be found at the top right corner of your monthly paper statements
- Your Access Code can be found at the top right corner of your email statement
- First and Last Name
- User Role
- You'll need to select from the dropdown menu of options
![Screenshot of User Role options](/content/dam/amex/us/merchant/support-center-registration/registration-creatingyourprofile-2a.png)
Please note that the User Role you select will have no impact on your site access.
Next, you will need to create a User ID which:
- Must contain 5-20 characters
- Include at least one letter
- No spaces
- No special characters
You'll then create a password, which:
- Must contain 8 to 20 characters
- Only use the following special characters: %, &, _, ?, #, -
- Should contain at least 1 letter
- No spaces
- Should contain at least 1 digit
- Must be different from your user ID
You'll be asked to provide a security code that will be used for authentication and verification purposes in the future (including password recovery or any step-up authentication). This will be a 6-9 digit unique numeric code.
To create your profile, be sure to check the box to agree to the Merchant Site Terms of Use.
![Screenshot of Terms of Use section](/content/dam/amex/us/merchant/support-center-registration/registration-creatingyourprofile-3a.png)
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