Welcome to the Help Centre
How does American Express Refund Protection work?
For more information relating to Card security, please visit our Security Centre here.
Having trouble with a UK shop refunding your American Express Charge or Credit Card payment?
Submit a claim within 90 days and we'll refund the purchase price for eligible* items up to £200. It's no trouble.
Terms, conditions and exclusions apply. Check your eligibility here.
Subject to Enrolment. To learn more visit here.