Welcome to the Help Centre
How can I protect myself from fraud?
Protect your Account details, PIN and any device on which you have added your Account information. For example, do not give anyone else your passcode or let them add their fingerprint to your device while your Card is registered with it, as this will allow them to make Amex Pay transactions on your Card.
Never share One-Time Verification codes or passwords with anyone.
For more information about fraud protection and the security of using your American Express® Card, please visit our Security Centre.