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What happens when I freeze my Card?


Freezing your Card prevents it from being used for new purchases. However, recurring bills, such as subscriptions or monthly bills, will post to your Account as usual. Also, your Card can still be used for digital wallet transactions (for example, purchases made with Apple Pay on mobile devices), and some online purchases at merchants where your Card details have been stored on file. Offline authorisations (such as purchases made aboard airplanes), and delayed authorisations will also still post. Your Card will be unfrozen automatically 7 days after you first freeze your Card.