Simple ways to contact American Express
Check Our FAQs
Visit our FAQs page to see if there is a quick answer to your query.
Start Live Chat
To chat with a Customer Care Professional, please click the Chat icon (you must be logged into your Account).
We’re available 24/7
Call Us
![Check the back of your Card for contact numbers Check the back of your Card for contact numbers](/content/dam/amex/uk/cards/Card_Back_ContactDetails-AU.png)
Select the product you have below to help solve your query, or call the number on the back of your Card
We're available 24/7
What can we help you with today?
Personal Cards – Contact Details
![Centurion Card Centurion Card](/content/dam/amex/uk/cards/chg_centurion_chip_480x304.png)
![Platinum Card Platinum Card](/content/dam/amex/uk/benefits/Platinum_Metal.png)
![Preferred Rewards Gold Credit Card Preferred Rewards Gold Credit Card](/content/dam/amex/uk/benefits/chg_gold_2018_di_480x304.jpg)
![The American Express® Card The American Express® Card](/content/dam/amex/uk/cards/chg_green_chip_480x304.png)
![British Airways American Express Premium Plus Card British Airways American Express Premium Plus Card](/content/dam/amex/uk/cards/New-ba_prem_480x304.png)
![British Airways American Express Card British Airways American Express Card](/content/dam/amex/uk/cards/New-ba_classic_480x304.png)
![Platinum CashBack Credit Card Platinum CashBack Credit Card](/content/dam/amex/common/homepage/maxcampaign/Max178/AMEX_challenger_413x570.jpg/UK_AXP_Platinum_Cashback_Everyday_Credit_Card.png)
![American Express Rewards Credit Card American Express Rewards Credit Card](/content/dam/amex/common/design/documentation/style/graphics/card-art/blue_chip_480x304.png)
![Nectar American Express Credit Card Nectar American Express Credit Card](/content/dam/amex/uk/cards/Nectar.png)
![Vitality American Express Credit Card Vitality American Express Credit Card](/content/dam/amex/uk/benefits/vitality_di_355x225.png)
![Marriott Bonvoy™ American Express® Card Marriott Bonvoy™ American Express® Card](/content/dam/amex/uk/benefits/Marriott_bonvoy_card_art_NoCorners355x225.png)
![Harrods American Express Card Harrods American Express Card](/content/dam/amex/uk/cards/Harrods-Card.png)
Business Cards – Contact Details
Corporate Cards – Contact Details
![American Express Corporate Platinum Card American Express Corporate Platinum Card](/content/dam/amex/uk/customer-service/digital/amex-mobile-app/corp_plat_aus_di_240x152.jpg)
![American Express Corporate Gold Card American Express Corporate Gold Card](/content/dam/amex/uk/customer-service/digital/amex-mobile-app/corp_gold_chip_240x152.jpg)
![American Express Corporate Green Card American Express Corporate Green Card](/content/dam/amex/uk/customer-service/digital/amex-mobile-app/corp_green_aus_di_240x152.jpg)
![British Airways American Express Corporate Card Plus British Airways American Express Corporate Card Plus](/content/dam/amex/uk/business/Partners/ba_corp_plus_di_240x152.png)
Overseas: +44 (0)1273 675 533
Operating hours: Monday – Friday 8am – 6pm, Bank Holidays 9am – 5pm
Available 24/7
Operating hours: Monday – Friday, 8am – 6pm
American Express Travel Services
Overseas: +44 (0)1293 826 704
Operating hours: Mon – Fri 9am -5.30pm- Excluding public holidays
American Express Insurance
Existing Customers: 0800 030 4714
Operating hours: Mon – Fri 8am - 8pm (excluding bank holidays), Sat – Sun 9am - 5pm
By clicking here you will be transferred to the Tenerity Limited website
Existing Customers (including claims): 0800 022 4355
Operating hours: Mon – Fri 8am - 8pm, Sat 8am - 5pm
Existing Customers: 0800 700 707
Operating hours: Mon – Fri 9am - 5pm
Claims: 0345 841 0059
Operating hours: Mon – Fri 9am - 5pm
Complete your insurance claim online
By clicking here you will be transferred to the online Claims pages hosted by Chubb.
The information will be used in assessing your insurance claim.
Access our Card Insurance Benefit Centre
By clicking here you will be transferred to the Insurance benefit centre hosted by AXA where you can access all information related to your Card Insurance benefits.
Alternatively, you can call the number on the back of your American Express Card.
Complete your insurance Claim online
By clicking here you will be transferred to the online Claims pages hosted by AXA Travel Insurance.
The information will be used in assessing your insurance claim.
Other helpful contact information
Overseas: +44 (0)1273 863 863
Operating hours: Available 7am-11pm 7 days a week
Please have your Card to hand when calling us.
We can transfer your existing Card with Global Card Transfer. Learn more.
We pride ourselves on our high quality products and customer service and take your concerns very seriously.
However, there may be times when you feel that our service has fallen below the standard you expect. If this is the case, and you wish to make a complaint, we will do our best to try and resolve the issue.
By clicking on the link below, you will access a simple guide to what you should do if you wish to make a complaint and also what we will do, together with other useful information.