Welcome to the American Express®
Privacy Center
Privacy made easier.
These short videos will give you a simple overview of our
existing privacy practices and help you exercise greater control.
Want full details? Our existing Online Privacy Statement is still one click away. You can also check your current choices at any time – just log in to your account or contact us using the number on the back of your Card.
Customers like you have trusted us since 1850 and we work hard to maintain that trust by protecting your privacy and security .
Just another way we have your back.
You have choices and you can easily manage them at any time.
Log in to your Account, call the number on the back of your Card or contact us if you’d like to review and update:
1. How we communicate with you, whether by phone, mail, or e-mail; or
2. The types of messages you’d like to receive from us.
Depending on where you are, you may have specific rights to the data we hold about you and to receive a response from us in a set timeframe.
To find out more about data rights, click here.
To find out more about marketing choices, click here.
To find out more about your choices related to Cookies, click here.
We may collect data from you in three ways:
1. Sometimes you give us data directly, by signing up for our products and services;
2. When you use our website and App, or your American Express Card for everyday purchases;
3. We may also obtain data about you that is publicly available (for example: data from online platforms or databases).
Learn more about how we collect data here.
We may use data to offer products and deliver services tailored to you.
Data allows us to conduct research and analysis and improve your experiences offline and online.
We may also use data to further improve security, prevent and manage fraud on your Account, and assess credit risks related to our business.
To learn more about how we use data and see a list of
examples, click here.
We may share data, as permitted or required by law, with partners such as our service providers and companies within the American Express group, to run and market our business, and to detect and prevent fraud.
For more details about our data sharing practices, visit our Online Privacy Statement.
To learn how American Express protects you from fraud visit our Security Center.
FAQs about Privacy
We are committed to safeguarding your privacy. That's why we created the American Express Privacy Center - a resource to help you understand your choices and how we collect, use and share data about you. It's also a quick and convenient way to access our:
- Online Privacy Statement, which describes what information we collect and use and our sharing practices when you use our online or mobile products and services;
- Privacy Principles, which explain our commitment to protecting your personal data.
You can learn about how we collect, use and share information in our Online Privacy Statement.
You can choose how you would like us to contact you - whether through postal mail, email and/or telephone. If you choose not to receive marketing from us, we will honor your choice. However, you may no longer hear from us about products, services and features - including discounts and other deals - that we believe may be of interest to you. We will still send you communications in order to service your account, fulfill your requests, or administer any promotion or program in which you have elected to participate.
You can log in to your account to update or correct your personal information. You can also call the number on the back of your card. If you are not a Card Member, you can call the customer service number associated with your products or service.
If you have questions or concerns related to our principles, policies or statements, you can call the number on the back of your card, click here to contact us or contact our Data Protection Officer at amexukdpo@aexp.com