Welcome to the Corporate Platinum Card
from American Express
Helping improve business efficiency, with protection
and rewards every step of the way.
Need to activate your Card?
Cardmember Benefits
Express Cash
Cash access is available on the Platinum Corporate Card, subject to application and approval1
Contact the Platinum Corporate Service team or your Programme Administrator for an Express Cash Enrolment Form
Online Account Management
Once you’ve signed up for Online Account Management, you can make payments, view statements, complete expense reports and manage your Membership Rewards 24/7, anywhere Internet is available. In agreement with your company’s policies, you may also receive monthly statements online.
To receive marketing related offers and news about Card benefits as well as special promotions and offers, login to your account and update your profile and preferences.
Contactless, Apps and Wallets
Cardmembers can pay contactless with their Card directly or by adding their Card to their mobile wallet (Apple Pay, Android Pay, Samsung Pay) and tapping to pay at thousands of stores that displays our contactless symbol. It’s a quick, easy and secure way to make payments. Simply touch your Card or phone on the reader, wait for the beep and you’re done.
The American Express Mobile App allows you to easily and conveniently
- View activity and statements
- Make payments
- Access special offers for
- discounts and savings
- Receive instant fraud alerts
Find out more about our mobile solutions including wallet integration here.
Delegate management of your Account
Your Card allows you to delegate the management of your account or business travel bookings to a member of your staff, if you prefer. Please contact the Platinum Corporate Service Team for an enrolment form.
Nominate someone to administer and service your Card on your behalf by completing the Authorised Nominee Disclosure Form included in your welcome pack. If you have misplaced your enrolment Form, please contact the Platinum Corporate Service Team.
Chip & PIN
Your Card uses Chip & PIN technology to provide extra security and convenience. Once you have activated your Card, you can personalise your PIN at any UK LINK cashpoint offering PIN services.
If you enter your PIN incorrectly three times, your Card will be temporarily locked. If this happens, contact the Customer Service Team for a PIN reminder. Use this to unlock your Card at any UK LINK cashpoint that offers PIN services, by following the on-screen instructions.
For more information about using your Chip and PIN Card visit americanexpress.co.uk/chipandpin
Corporate Platinum Service Team
Should you need assistance, dedicated customer service representatives are on call 24/7 to help replace lost, stolen or damaged Cards, provide information on your monthly statements, answer enquiries about payment terms or explain your Card benefits.
For assistance call the Platinum Corporate Service Team.
Membership Rewards®
Your Corporate Platinum Card comes with complimentary enrolment into Membership Rewards membership. Earn rewards by using your Platinum Card to pay for a range of essential business expenses, such as flights, hotels, taxis, entertainment, office supplies and telecoms. For every £1 of eligible spend, you earn one Membership Rewards point2. Points can be redeemed for flights (subject to applicable taxes, fees and charges), weekend breaks and a host of exclusive products and experiences, including the option to pay with points directly at Amazon.
Redeem your points online or contact our Platinum Corporate Servicing Team. Please note that enrolment to Membership Rewards is subject to your company's policy and approval.
Complimentary Hertz Gold Plus Rewards® membership
Get on the road quickly with complimentary Hertz Gold Plus Rewards® Five Star Level membership4 which entitles you to:
- Complimentary one-car-class upgrade*
- Guaranteed vehicle availability*
- Up to 25% off Prestige Collection rentals that include a Saturday night
- Up to 15% off standard rates
- Up to 4 hours grace period when returning the car, varies by location
- Complimentary one way rentals and courtesy pick-up/delivery of vehicle*
* At participating markets and locations, subject to availability.
The Partner Programmes Enrolment Form is included within your welcome pack, or Enrol here.
Avis
Avis President's Club membership gives you access to a host of additional options including:
- Up to 25% off published rates
- Priority service at the counter
- Priority rental car availability
- Free additional driver
- Single upgrade guaranteed at rail stations and airports, upon availability at downtown locations
- Double upgrade for select car classes upon availability at downtown locations
- Voucher for a free weekend after 3 rentals per loyalty year (12 months from the date of sign-up to the loyalty program).
Global Lounge Collection
Receive Priority PassTM membership, which includes: unlimited access for you and a guest to over 1,400 airport VIP lounges in more than 100 countries and 300 cities globally, regardless of the class of travel or membership of frequent flyer schemes. Additional visits will be charged at the prevailing Priority Pass retail rate to a designated American Express Corporate Platinum Card. Lounges provide work and leisure facilities with complimentary refreshments, Internet and conference space in some lounges.4
To sign up for your Priority Pass™ membership card, complete your enrolment here.
Fine Hotels & Resorts
Enjoy access to complimentary benefits and special rates with each Fine Hotels & Resorts booking at more than 750 extraordinary properties globally5. These include:
- Noon check-in upon arrival and 4pm late check-out, when available
- Room upgrade upon arrival, when available (Certain room categories are not eligible for upgrade; call Platinum Travel Service for details)
- Daily breakfast for two people
- An additional complimentary benefit specific to each property,such as spa or dining credit.
To find out more, contact your Platinum Travel Services or visit here.
Radisson Rewards
As a Platinum Cardmember you may enrol directly into the exclusive Radisson RewardsTM Premium Status to enjoy special benefits at more than 1,000 hotels globally6. Benefits include:
- 25 points per US$1 spent on qualifying hotel stays
- Complimentary room upgrades• 15% discount on food and drink
- Early check-in and late check-out as available upon request
- Free Award Night stays starting at 9,000 points with no blackout dates on standard rooms
- Welcome gift
- Complementary water.
Gold Elite level amenities may not be combined with the Fine Hotels & Resorts programme
Marriott Bonvoy™
Enjoy a preferential level of service with Marriott Bonvoy™ Program7
As a Marriott Bonvoy™ member, you can experience:
- 25% bonus points on eligible hotel purchases
- A welcome gift or points and complimentary in-room Wi-Fi access
- Enhanced room upgrades (when available)
- 2pm late checkout (when available)
Global Assist®
Our 24/7 Global Assist Helpline provides valuable pre-trip information and global assistance during a medical, legal or personal emergency for you or a member of your dependent family, while travelling outside the UK. Global Assist services are included without fee; however, cash advances, medical, shipping and other costs are charged to your Corporate Platinum Card and approval will be sought prior to incurring any costs8.
Platinum Travel Services
If you're planning a trip and would like support creating your itinerary, Platinum Travel Services are on hand to help with your trip, including:
- Finding and booking the best flights & Hotels
- Details on airport lounges
- Accessing Car Hire
Simply contact 0800 032 7646 (international +44 1273 721 010) to enquire or make a booking.
Car Rental Loss and Damage
In the event of your rental vehicle being stolen or damaged, we will pay any amount you are responsible for under the rental agreement up to £50,000 including the excess. This will apply whether or not you are at fault for the accident and covers all drivers (up to max of 5) who are covered on the rental agreement.
Business Travel Accident Insurance
It is reassuring to know that wherever you are on business, your Card provides 24-hour insurance cover for no additional charge and includes:
- Up to £450,000 travel accident insurance when travelling with a public vehicle during a business trip
- Up to £225,000 during a business trip of up to 30 days
Should you need to make a claim, call the Platinum Corporate Service Team.
Travel Inconvenience Insurance
When business travel does not go to plan, it’s reassuring to know that your Card has you covered. We’re here to help out in situations such as:
- Up to £300 for flight delays/cancellations of more than four hours
- Up to £300 for missed connections• Up to £300 luggage delays of more than six hours
- Up to £750 extended luggage delays of more than 48 hours
Personal Belongings, Money and Travel Documents
If any of your personal belongings, money and/or travel documents are lost, stolen or damaged, your Card provides you with protection for up to £3,500 (maximum £500 per item and £500 for money and travel documents per trip).
Trip Cancellation
If you have to cut short your trip because of illness, accident or other circumstances beyond your control, we will pay:
- Up to £7,500 allowing you to return home and to resume your trip if needed
- Up to £7,500 for the unused costs of your travel, accommodation, excursions and leisure activities that have been paid for or pre-booked and are non-refundable
Medical Expenses and Repatriation
If you have an accident or are ill during your trip we will, where possible, make all the necessary arrangements for you. This includes:
- Seeing a doctor or other medical professional as appropriate
- Admission to hospital
- Your medical treatment.
We will also pay for medical expenses up to £2,000,000 and, if necessary, arrange for your return home.
Terms and conditions apply. Please see the Insurance Terms and Conditions for full details. Please read this to understand the limits and exclusions that may apply.
Access your Corporate Platinum
Cardmember Agreement now
For wherever your business takes you
Explore mobile tools and travel resources
available to you, including the Amex App
Availability subject to your company policy.
We're ready to assist you
Upgrade to the Corporate
Platinum Card
Programme Administrators, please
contact your American Express
Representative or call direct
+44 (0) 1273 608 123
(International)
0800 917 8230
(Within UK)
Cardmembers, please contact your
Programme Administrator.
Global Assist Services
020 3126 4113
(Within UK)
+44 (0) 20 3126 4113
(International)
IMPORTANT INFORMATION
1. Express Cash: Please note that Express Cash application is subject to approval and activation (Terms and Conditions apply). Cash access is granted subject to and governed by the terms of the agreement between American Express and your Company and may be withdrawn at your Company’s request at any time. Please be aware that limits and fees apply. Each time you make an Express Cash transaction a charge will apply of 3% of the value withdrawn or a minimum charge of £3 will apply, whichever is greater.
2. Membership Rewards Programme: Enrolment required. Annual programme fee to enrol a Green and Gold Corporate Card is £30 + VAT. No enrolment fee applies to Corporate Platinum Card. Co-branded Corporate Cards are not eligible for enrolment. Participating Membership Rewards partners, available rewards, and point levels are subject to change without notice. Eligibility is based upon company's participation in the Membership Rewards programme. Membership Rewards points are not earned on Balance Transfers, Cash Advances, American Express Foreign Exchange transactions, interest, any spending in excess of your credit limit, charges for returned payments, late payment or referral changers and American Express Credit Card finance charges.
3. Hertz Gold Plus Rewards: Benefits vary by market and location of rental, and may be subject to availability. Hertz Gold Plus Rewards enrolment is required to enjoy all benefits, with no additional fee. Terms and Conditions apply. Visit the Hertz Gold Plus Rewards website for full Terms and Conditions www.hertz.co.uk/rentacar/member/enrollment. American Express reserves the right to instruct Hertz to cancel your membership if you cease to be a Platinum Cardmember or your account is not in good standing.
4. These Terms and Conditions govern Platinum Corporate Card participation in and use of the Priority PassTM programme. Priority Pass is an independent airport lounge access programme. You are entitled to complimentary Priority Pass membership, with unlimited visits and at any visit to a Priority Pass lounge that admits guests, you may bring in 1 guest for no charge. You will be charged the prevailing retail rate for any additional guests. Some lounges do not admit guests. By enrolling in Priority Pass, you agree that you will be responsible for any additional accompanying guest visits and that your Card will be automatically charged after you have signed for the additional guest visit and it has been reported to Priority Pass by the participating lounge. Additionally, you acknowledge and agree that American Express will verify your Card account number and provide updated Card account information to Priority Pass. Priority Pass will use this information to fulfil on the Priority Pass programme and may use this information for marketing related to the programme. Once enrolled, Platinum Corporate Cardmember whose Card account is not cancelled may access participating Priority Pass lounges by presenting your Priority Pass card and airline boarding pass. In some lounges, Priority Pass member must be 21 years of age to enter without a parent or guardian. Priority Pass members must adhere to all house rules of participating lounges. Amenities may vary among airport lounge locations. Conference rooms, where available, may be reserved for a nominal fee. Priority Pass lounge partners and locations are subject to change. All Priority Pass members must adhere to the Priority Pass Conditions of Use, which will be sent to you with your membership package and can be viewed at www.prioritypass.com.
Enrolment is required, please sign up for your Priority PassTM membership card by completing the enrolment form here. Upon receipt of your enrolment information, Priority Pass will send your Priority Pass card and membership package which you should receive within 4-6 weeks.
Platinum Cardmembers have complimentary access to all locations of The Centurion Lounge. Guest access policies vary by lounge location. Gold Card and Green Card Additional Cards on your Platinum Account are not eligible for complimentary access. All access to The Centurion Lounge is subject to space availability. To access The Centurion Lounge, Platinum Cardmembers must arrive within 3 hours of their departing flight and present The Centurion Lounge agent with the following upon each visit: their valid Card, a boarding pass showing a confirmed reservation for a departing flight on the same day on any carrier and a government-issued I.D. Note that select lounges allow access to Cardmembers with a confirmed reservation for any same-day travel (departure or arrival). Refer to the specific location’s access policy for more information. Failure to present this documentation may result in access being denied. Cardmembers must be at least 18 years of age to enter without a parent or legal guardian. All Centurion Lounge visitors must be of legal drinking age in the jurisdiction where the Lounge is located to consume alcoholic beverages. Please drink responsibly. American Express reserves the right to remove any person from the Lounge for inappropriate behaviour or failure to adhere to rules, including, but not limited to, conduct that is disruptive, abusive or violent. Soliciting other Cardmembers for access into our lounge is not permissible. Hours may vary by location and are subject to change. Amenities vary among The Centurion Lounge locations and are subject to change. Cardmembers will not be compensated for changes in locations, rates or policies. In addition to the complimentary services and amenities in the Lounge, certain services, products or amenities may be offered for sale. You are responsible for any purchases and/or servicing charges you make in The Centurion Lounge or authorize our Member Services Professionals to make on your behalf. Services available at the Member Services Desk are based on the type of American Express Card used to enter the Lounge. American Express will not be liable for any articles lost or stolen or damages suffered by visitors to The Centurion Lounge. If we in our sole discretion determine that you have engaged in abuse, misuse, or gaming in connection with lounge access in any way or that you intend to do so, we may remove access to The Centurion Lounge from the Account. Use of The Centurion Lounge is subject to all rules and conditions set by American Express. American Express reserves the right to revise the rules at any time without notice.
5. FINE HOTELS: Valid for new FINE HOTELS & RESORTS bookings made through Platinum Travel Services or by visiting here. Payment must be made with the Corporate Platinum Card. Cardmember must travel on itinerary booked. Noon check-in and room upgrade based on availability and provided at check- in. Certain room categories are not eligible for room upgrade; call Platinum Travel Services or by visiting here. Breakfast amenity varies by property, but will be at minimum a continental breakfast. Benefit restrictions vary by hotel and cannot be redeemed for cash, and may not be combined with other offers unless indicated. Benefits and promotions are applied at checkout and expire at checkout. Limit one benefit package per room, per stay. Three room limit per Cardmember, per stay; back-to-back stays within a 24-hour period at the same property considered one stay. Participating providers and benefits subject to change.
6.Enrolment in the Radisson Rewards programme is required. Benefits are subject to change. Gold Elite level amenities may not be combined with the Fine Hotels & Resorts programme. All Radisson Rewards terms and conditions apply. To view terms and conditions visit www.radissonhotels.com/rewards/termsandconditions. American Express reserves the right to instruct Radisson Rewards to cancel your membership if you cease to be a Platinum Corporate Cardmember or your account is not in good standing.
7. Enrollment in Marriott Bonvoy™ is required. American Express is not responsible for availability of accommodations, or any other rewards in the Loyalty Programme. Guest rooms are subject to availability. Check award accommodation availability before transferring points by visiting Marriott.com . Once you have transferred Membership Rewards® points, they cannot be transferred back to your Membership Rewards account and become subject to the Terms and Conditions of the Loyalty Programme found respectively at https://www.marriott.com/loyalty/terms/default.mi . Transfer enough points into your Loyalty Programme account to redeem for your award accommodations or top up your Loyalty Programme account. Transfers are normally immediate, but please allow up to 48 hours for the transfer to be completed. Please note that no bookings can be made until the Points are credited to your Loyalty Programme account. Taxes, fees, charges and surcharges may apply. All redemption bookings are subject to the terms and conditions of the Loyalty Programme found at Marriott.com
8.Global Assist Hotline: You must arrange all medical and visitor transportation. As the Global Assist Hotline is an assistance service. we cannot reimburse you for expenses you incur on your own. Please refer to the Global Assist Summary of Coverage for additional details and restrictions.
9. Business Travel Insurance: Terms and conditions apply. Please see the Insurance Terms and Conditions for full details. Please read this to understand the limits and exclusions that may apply. There are exclusions in your American Express travel insurance policy which cannot be varied or removed. If you have a pre-existing medical condition that falls outside of the list of accepted conditions referred to in the travel insurance terms and conditions, you may be able to obtain alternative or additional insurance via MoneyHelper (visit https://www.moneyhelper.org.uk/en/everyday-money/insurance/travel-insurance-directory) or call the advice service on 0800 138 7777 (free from within the UK). Lines are open Monday to Friday, 8am to 6pm. Corporate Platinum Card Terms and Conditions
10. To enable you to use Pay with Points at checkout with PayPal, Amex will share information with PayPal about you such as details about your Card and your points balance. Review American Express’ Cardmember Privacy Statement and information on data sharing on our website. Please keep in mind that if you want us to stop sharing your details with PayPal, you will have to de-link your Membership Rewards points from your PayPal wallet. Once you de-link your Membership Rewards points, you will not be able to pay with points at checkout when using PayPal. We’re here if you have any questions — log in to your Amex Account to chat with us online.
American Express Services Europe Limited has its registered office at Belgrave House, 76 Buckingham Palace Road, London, SW1W 9AX, United Kingdom. It is registered in England and Wales with Company Number 1833139 and authorised and regulated by the Financial Conduct Authority.