Exceptional Rewards

Our loyalty programme, Membership Rewards, rewards you for spending on almost any kind of essential business expenses, such as flights, hotels, taxis, entertainment, office supplies and telecoms. For every £1 of eligible spend, you earn one Membership Rewards point, which can be redeemed for flights (subject to applicable taxes, fees and charges), weekend breaks and a host of indulgent items and experiences.

Enrolment required subject to your company’s approval. Annual fee of £30 plus 20% VAT per Card². To enrol, contact the Customer Service Team.

Lounge Access

Receive complimentary membership to Priority Pass™, no matter what airline or class of travel you’re flying with. Membership includes access to over 1,200 airport VIP lounges globally. Cardmembers receive two complimentary visits per year. Additional visits will be charged at the prevailing Priority Pass retail rate to a designated American Express Corporate Gold Card. View partner lounges here³

To sign up for your Priority Pass™ membership card, complete the enrolment form included in the envelope within your welcome communication or download it here and mail it to:

Freepost RRLX-GYCA-LYLY

The Corporate Gold Card

Department 4015

Brighton,

BN88 1AH

Global Assist

Our 24/7 Global Assist Helpline provides valuable pre-trip information and global assistance during a medical, legal or personal emergency for you or a member of your dependent family, while travelling outside the UK. Global Assist services are included without fee; however, cash advances, medical, shipping and other costs are charged to your designated Card, therefore approval will be sought prior to incurring any costs.⁴

World Travel Network

Should you need assistance whilst away on business, our 2,200 American Express Travel Service offices in 140 countries globally are staffed by English speaking professionals ready to provide:

• Personalised online booking for cars, hotel and flights
• Assistance with Visas, Travel Insurance and Card replacement
• Foreign exchange

For further information and locations call the Customer Service Team.⁵

Concierge

Available 24/7, our Concierge Service provides you with a team of multilingual lifestyle managers ready to help with:⁶

• Business support, such as organising courier services, translators or printers
• Car rental, car transfer and airport meet & greet
• Dining reservations
• Obtaining “Hard to get” tickets to shows and events
• Finding information on local events and attractions
  

Business Travel Accident Insurance

You will receive:

• Up to £225,000 travel accident benefit when travelling with a public vehicle during a business trip
• Up to £225,000 during a business trip for up to 30 days
• Up to £62,500 when travelling with a public vehicle during a personal trip
  

Travel Inconvenience Insurance

In the event of delayed or cancelled flights, it’s reassuring to know that your Card has you covered for the inconvenience of having to purchase food and clothes. Your Card covers you for situations such as:

• Up to £200 for flight delays/cancellations of more than four hours
• Up to £200 for missed connections
• Up to £200 luggage delays of more than six hours
• Up to £500 extended luggage delays of more than 48 hours

*Tickets must have been purchased on your American Express Corporate Gold Card.

Baggage and Personal Possessions Insurance

If you use your Corporate Gold Card to pay for travel to destinations outside your country of residence, you will receive insurance cover in case your personal baggage is lost, stolen or damaged. You receive cover of up to £3,500 (single item limit £480, subject to an excess of £95). This is in addition to the baggage delay cover you receive as part of your Travel Inconvenience Insurance.

To make a claim, call the Customer Service Team..