The American Express
Platinum Card®
Platinum services, Platinum rewards.
Card type* |
Annual fee |
Rewards Program : Membership Rewards PLUS
Credit Line* : Up to 5 times of your monthly average income
Interest on purchases* : 16% per annum
*Card application from 28 October 2024 onwards will be Credit Card type.
Compare between The Platinum (Charge Card) and The Platinum (Credit Card).
A Complimentary One-Night Stay at Overseas Hotels1
1 January – 30 June 2025
Embark on a lavish escape with a complimentary stay at over 30 premium hotels overseas such as The Fullerton Hotel Singapore, The St. Regis Singapore, Banyan Tree Vabbinfaru and many more. Explore full list of the participating properties at go.amex/thplatstay.
The Complimentary voucher will be delivered to the Basic Cardmember within 60 days after the Platinum Card Cardmembership renewal month. The voucher is valid for 12 months from the issue date (expiry date is specified on the voucher) and can be redeemed once at participating properties.
For reservation and blackout dates, please contact the participating properties directly. Please present a room reservation confirmation email, the physical original voucher, the Identification Card or Passport and your Platinum Card with credentials matching the reservation details upon check-in.
1 for 1 Roundtrip Business Class Ticket 2
1 January – 30 June 2025
A complimentary roundtrip Business Class ticket to Hong Kong with Emirates or Singapore with Singapore Airlines when booking a Business Class ticket through the Platinum Travel Service and when booking a stay at a Fine Hotels + Resorts or The Hotel Collection property in Hong Kong or Singapore through the Platinum Travel Service with the minimum spending of Baht 70,000 per trip.
Baht 14,000 Global Dining Credit7
Enjoy dining at over 2,000 participating restaurants in 20 countries and receive up to Baht 7,000 dining credit for abroad dining experiences when spending in foreign currencies and another up to Baht 7,000 dining credit for local restaurants. Plus, receive special offers from local restaurants to upgrade your meals, check out the list of local restaurants that provide special offers at go.amex/specialoffers.
The redemption period is split into the first half of the year (January to June 2025) and the latter half (July to December 2025), with each period offering a dining credit of Baht 3,500 for restaurants abroad and Baht 3,500 for restaurants in Thailand.
To receive Global Dining Credit, simply settle the payment at participating restaurants with your enrolled Platinum Card. For restaurants overseas, please settle the payment in foreign currencies to receive the benefits.
Enrollment is required in order to enjoy the benefit:
• The Platinum (Charge Card) start with first 6 digits number 376319 can enroll here.
• The Platinum (Credit Card) start with first 6 digits number 376315 or 377382 can enroll here.
5X Membership Rewards points on overseas spending10
Discover your dream destinations and earn 5 Membership Rewards points for every Baht 25 equivalent spent overseas in foreign currencies in excess of Baht 500,000. You can enjoy this benefit from the enrollment date until 31 December 2025.
Enrollment is required in order to enjoy the benefit:
• The Platinum (Charge Card) starts with first 6 digits number 376319 can enroll here.
• The Platinum (Credit Card) starts with first 6 digits number 376315 or 377382 can enroll here.
Complimentary Roundtrip Airport Transfer when booking through the Platinum Travel Service5
Make your trips even more convenient with our complimentary roundtrip limousine airport transfer to and from Suvarnabhumi Airport or Don Mueang Airport that you can choose to enjoy the service in a luxury van or a luxury sedan, provided for every trip – either that you book a hotel under Fine Hotels & Resorts or The Hotel Collection (no minimum spending required), or book an international flight with a minimum of Baht 100,000 – through the Platinum Travel Service at 0 2091 2828 (press 2 after language selection) and pay with your Platinum Card from 1 January – 31 December 2025.
Travel Insurance coverage up to 25 million Baht6
This policy covers you, your immediate family and up to 4 Supplementary Cardmembers. The policy also takes all the hassle out of European travel by providing the necessary insurance required for a Schengen State Visa.
Detail of coverage and Terms and Conditions as set out in the Chubb Samaggi Insurance Policy document apply. Download full insurance coverage documentation.
Platinum Travel
Complimentary access to airport lounges in the American Express Global Lounge CollectionSM
Platinum Cardmembers can enjoy complimentary access4 to 1,400 lounges in over 140 countries, including:
• The Centurion® Lounge
• Escape Lounges – The Centurion® Studio Partner
• Delta Sky Club®
• Priority PassTM (Click to enroll)
(Up to 4 visits per calendar year for Supplementary Cardmembers from 21 January 2025 onwards)
• Airspace
• Plaza Premium
• Lufthansa
Fine Hotels + Resorts and The Hotel Collection3
Enjoy elevated benefits with every booking at over 2,600 hotels worldwide with Fine Hotels + Resorts and The Hotel Collection when you book through Platinum Travel Service:
• Noon Check-In (upon arrival, when available)
• Room Upgrade (upon arrival, when available and certain room categories are not eligible for upgrade)
• Daily breakfast for two people
• Late check-out (guaranteed 4 p.m. check-out for Fine Hotels + Resorts and when available for The Hotel Collection)
• Additional special benefits such as complimentary US$100 credit for food and beverage or spa services (vary by properties)
Explore participating properties of Fine Hotels + Resorts and The Hotel Collection at go.amex/fhrthc.
Platinum Travel Service
Your personal travel assistants who look forward to assisting you with all your special travel plans.
Air Privilege Program12
Special air fare for your own ticket and special offers for your companion from participating airlines.
Roadside Assistance*
Imagine if your vehicle breaks down in the middle of the night and you’re all alone. With Roadside Assistance, there’s nothing to worry about, Platinum Service Assistance will arrange roadside assistance for you.
*Terms and Conditions apply. Click here for more details.
Travel Emergency Assistance*
Should the unforeseen happen during your travel you have access to emergency services such as worldwide medical and legal assistance.
*International S.O.S, service provider, Terms and Conditions apply.
Car Rental
Hertz Gold Plus Rewards®: Enjoy a range of exclusive benefits at participating locations across the world.
Avis President's Club: Increased savings on car rentals worldwide.
Platinum 1 for 1
Platinum 1 for 1: Double up your experiences8
The benefits of Platinum 1 for 1 give you a complimentary offer on your purchases with the Platinum Card when you spend at the participating merchants, including room night stay, Sunday brunch & special menu dining, afternoon tea, spa treatment, car rental and Platinum Hours. The benefits of Platinum 1 for 1 can be enjoyed throughout 2025.
You can make a reservation in advance through The Platinum Service at 0 2091 2828 (press 3 after language selection).
InterContinental Pattaya Resort
Enjoy an additional complimentary night for every paid night when a reservation is made for any room type on Dynamic Promotion Rate, subject to room availability.
Keemala Phuket
Enjoy an additional complimentary night for every paid night when a reservation is made for One Bedroom Clay Pool Cottage on Best Flexible Rate on Keemala website.
Siam Kempinski Hotel Bangkok
Enjoy an additional complimentary night for every paid night when a reservation is made for a Premier Room on Best Available Rate.
Dusit Hotels & Resorts
Enjoy an additional complimentary night for every paid night when a reservation is made for a Suite Room on Dusit Bed & Breakfast Rate at the participating Dusit Hotels and Resorts worldwide, except dusitD2 Khao Yai, Dusit Thani Bangkok and Dusit Thani Kyoto (maximum 2 complimentary nights per stay).
Park Hyatt Bangkok
Enjoy an additional complimentary night for every paid night when a reservation is made for the following room types on Standard Rate: Park Deluxe Suite, Park Executive Suite, Governor Suite, Diplomat Suite, and Ambassador Suite.
Villa Mahabhirom Chiang Mai
Enjoy an additional complimentary night for every paid night when a reservation is made for the following room types on Best Available Rate (maximum 2 complimentary nights per stay):
• Villa Thai Duplex
• Villa Doi Suthep
• Villa Royale 1-Bedroom Pool Villa
• Villa Royale 2-Bedroom Pool Villa
• Villa Royale 3-Bedroom Pool Villa
The Siam Hotel, Bangkok
Enjoy an additional complimentary night for every paid night when a reservation is made for Courtyard Pool Villa or Riverside Pool Villa on Best Available Rate.
The Salil Hotel Riverside
Enjoy an additional complimentary night for every paid night when a reservation is made for Deluxe City View, Deluxe Pool View or Deluxe River View, including breakfast for 2 persons.
Capella Bangkok
Enjoy an additional complimentary night for every paid night when a reservation is made for a River Suite or Villa on Best Available Rate. Plus, receive USD100 resort credit to enjoy per stay (maximum 2 complimentary nights per stay).
The Standard, Maldives
Enjoy an additional complimentary night for every paid night when a reservation is made for One-Bedroom Overwater Pool Villa on Bed & Breakfast Rate. (Maximum 2 complimentary nights per stay) Plus, complimentary room upgrade upon arrival (when available), USD100 hotel credit to be used during the stay, early check-in and late check-out.
The Nai Harn Phuket
Enjoy an additional complimentary night for every paid night when a reservation is made for Ocean View Suite.
Aleenta Phuket-Phang Nga
Enjoy an additional complimentary night for every paid night when a reservation is made for Grand Deluxe Pool Villa or 2-Bedroom Ocean View Residence on Best Available Rate.
Aleenta Retreat Chiang Mai
Enjoy an additional complimentary night for every paid night when a reservation is made for 1-Bedroom Pool Residence, 2-Bedroom Pool Residence, or 4-Bedroom Golden Teak Villa on Best Available Rate.
Mandarin Oriental, Bangkok
Enjoy an additional complimentary night for every paid night when a reservation is made for Deluxe Premier on Best Available Rate
The St.Regis Bangkok
Enjoy an additional complimentary night for every paid night when a reservation is made for the following room types on Best Available Rate:
• St. Regis Suite
• Astor Suite
• Grand Astor Suite
• Legacy Suite
• Empire Suite
• John Jacob Astor Suite
Lebua Hotels and Resorts
Enjoy an additional complimentary night with access to the Tower Club Lounge for every paid night when a reservation is made for Tower Club City View, subject to room availability.
Park Hyatt Bangkok
"Dine 2 Pay 1" for afternoon tea set at Living Room*.
*For Park Hyatt Bangkok, 1 afternoon tea set is for 2 persons; therefore, 2 afternoon tea sets are for 4 persons.
The Salil Hotel Riverside
"Dine 2 Pay 1" for afternoon tea set at NAVA Sala.
Capella Bangkok
"Dine 2 Pay 1" for Capella Bangkok Afternoon Tea at Tea Lounge.
The Siam Hotel, Bangkok
"Dine 2 Pay 1" for The Siam Hotel, Bangkok Afternoon Tea at The Story House.
Aleenta Retreat Chiang Mai
"Dine 2 Pay 1" for Afternoon Tea at The Garden Restaurant.
Avis
Pay only the first day and enjoy the second day as complimentary on your car rental*. Simply make a reservation through The Platinum Service at 0 2091 2828 (press 3 after language selection).
*The offer is limited to 1 free day per 1 contract, regardless of the number of paid rental days.
Siam Kempinski Hotel Bangkok
"Dine 2 Pay 1" for Sunday Brunch at ALATi (food only).
Park Hyatt Bangkok
"Dine 2 Pay 1" for Saturday Brunch at Penthouse Bar + Grill.
Waldorf Astoria Bangkok
"Dine 2 Pay 1" for Sunday Brunch at Bull & Bear (food only).
The Athenee Hotel, a Luxury Collection Hotel, Bangkok
• "Dine 2 Pay 1" for Sunday Brunch at Rain Tree Café.
• "Dine 2 Pay 1" for Teishoku set lunch at Hashiri.
• "Dine 2 Pay 1" for set lunch or dinner at The Allium Bangkok.
• "Dine 2 Pay 1" for set lunch or dinner at The House of Smooth Curry.
Capella Bangkok
• "Dine 2 Pay 1" for Sunday Seafood Lunch at Phra Nakhon Restaurant.
• "Dine 2 Pay 1" for Samrub Thai Set Dinner at Phra Nakhon Restaurant.
Courtyard by Marriott Phuket Town
"Dine 2 Pay 1" for all dinner buffet at Krua Talad Yai.
The St.Regis Bangkok
"Dine 2 Pay 1" for Sunday Brunch at VIU Restaurant.
Mandarin Oriental, Bangkok
"Dine 2 Pay 1" for 3-course dinner by Chef Dominique at Lord Jim’s for Saturdays and Sundays between 18.30 - 22.30 hr.
Mandarin Oriental, Bangkok
"Come 2 Pay 1" for 90-minute Thai Massage or Aromatherapy Massage at The Oriental Spa from Mondays to Fridays, excluding public holidays.
The Siam Hotel, Bangkok
"Come 2 Pay 1" for 90-minute Body Massage at Opium Spa & Wellbeing.
Siam Kempinski Hotel Bangkok
"Come 2 Pay 1" for 90-minute Amex Treatment Package at Kempinski The Spa.
Kimpton Maa-Lai Bangkok
"Come 2 Pay 1" for 90-minute Thai Oil Massage from Mondays - Thursdays between 10:00 - 22:00 hrs.
The Salil Hotel Riverside
"Come 2 Pay 1" for 60-minute The Heritage of Siam at HARNN Heritage Spa Riverside.
Grand Hyatt Erawan
"Come 2 Pay 1" for 90-minute i.sawan Well-being massage.
Four Seasons Bangkok
"Buy 1 Get 1" for 90-minute Signature or Thai Massage course and receive 60-minute complimentary movement session.
*Complimentary is for 1 person of the same customer only
Le Méridien Bangkok
"Come 2 Pay 1" for 2.5 hours Discovery Retreat Treatment at Le Méridien Spa.
Andaz Pattaya Jomtien Beach, by Hyatt
Purchase a pre-dinner cocktail (classic, signature, or non-alcoholic) and receive another complimentary glass of the same or lower-priced cocktail* Available from Monday to Thursday between 17.00 – 19.00 hr. at Fish Club and Teak Lounge.
*Limited to 3 complimentary glasses per Card per visit.
Park Hyatt (Penthouse Sundowner, Johnnie Walker Depth of Blue)
Purchase a selected cocktail and receive another complimentary glass of the same or lower-priced cocktail. Available on Fridays and Saturdays between 17.30 – 19.30 hrs. at Penthouse Sundowner and Wednesdays to Sundays between 17.30 – 19.30 hrs. at Johnnie Walker Depth of Blue.
Platinum Privileges
Platinum Privileges8
Enjoy special savings and various offers from over 40 participating Platinum partners in Thailand from 1 January – 31 December 2025. Platinum Privileges include Dine 4 Pay 3 Offers, up to 25% dining savings, up to 20% afternoon tea and spa savings, up to 15% accommodation savings, and other complimentary benefits especially picked for you.
Find out more on your Platinum Privileges below or click here.
The Siam Hotel, Bangkok
Enjoy 10% savings on food and beverages at all restaurants of the hotel.
Bangkok Marriott Hotel Surawongse
• Enjoy 20% savings on food and beverages.
• "Dine 4 Pay 3" at SEIFU Omakase Bar, Kissuisen when dining a course of Baht 6,888++.
Chiang Mai Marriott Hotel
10% savings on food and beverages at all restuarants and bars of the hotel.
DoubleTree by Hilton Sukhumvit Bangkok
15% savings on food and beverages (a la carte menu only) at Dee Lite restaurant.
Hilton Sukhumvit Bangkok
15% savings on Scalini’s Wine Dinner and Scalini’s Outback Bounty Platter.
INNSiDE by Meliá Bangkok Sukhumvit
15% savings on food and beverages (a la carte menu only) at all restaurants of the hotel.
Meliá Koh Samui
10% savings on food and non-alcoholic beverages at Koko Kitchen, The Breeza Beach Restaurant & Bar, and Boat’s Bar.
Sheraton Samui Resort
10% savings on food (a la carte menu only) at Long Talay Restaurant and Blue Monkey Bar.
Vana Belle, a Luxury Collection Resort, Koh Samui
10% savings on food and beverages (a la carte menu only) at Panali and Kiree.
Meliá Chiang Mai
15% savings on food and non-alcoholic beverages at Laan Na Kitchen, Ruen Kaew Lounge, and Mai.
Phuket Marriott Resort and Spa, Nai Yang Beach
15% savings on food and beverages (except for premium spirits) at The Lounge, The Andaman Kitchen, Big Fisher Restaurant, and Mama’s Kitchen.
Hua Hin Marriott Resort & Spa
10% savings on food and beverages at Amber Kitchen and Big Fish & Bar.
Courtyard By Marriott Phuket Town
"Dine 4 pay 3" for Dim Sum Buffet at Yue Restaurant & Bar.
InterContinental Chiang Mai The Mae Ping
15% savings on food and non-alcoholic beverages (a la carte menu only) at all restaurants of the hotel.
Villa Mahabhirom Chiang Mai
20% savings on food at Maison Saigon.
Capella Bangkok
• 10% savings on food and beverages at Phra Nakhon Restaurant, Tea Lounge, and Stella Bar.
• Complimentary 1 set menu when dining for 4 persons at Côte by Mauro Colagreco (Hotel’s Michelin-starred Restaurant).
The St.Regis Bangkok
• 15% savings on the weekend brunch (food only) and tasting menu dinner at IGNIV.
• 15% savings on food at The St.Regis Bar and The Lounge.
Aleenta Phuket
20% savings on food and non-alcoholic beverages (a la carte menu only) at The Edge Restaurant.
Aleenta Retreat Chiang Mai
20% savings on food and non-alcoholic beverages (a la carte menu only) at The Garden Restaurant and 1892 Bar.
Aleenta Hua Hin
20% savings on food and non-alcoholic beverages (a la carte menu only) at Aleenta Restaurant and Aleenta Beach Café.
InterContinental Pattaya Resort
15% savings on food and beverages.
Siam Kempinski Hotel Bangkok
10% savings on a la carte lunch and dinner (food only) at ALATi Restaurant.
The Waldorf Astoria Bangkok
15% savings on a la carte lunch and dinner at The Brasserie, Front Room, and Bull & Bear.
The Athenee Hotel, a Luxury Collection Hotel, Bangkok
• 25% savings on a la carte menu for lunch and dinner at The Allium Bangkok.
• 25% savings on on a la carte menu for lunch and dinner at Kintsugi Bangkok.
• 25% savings on dinner buffet at Rain Tree Café.
Andaz Pattaya
10% savings on food and non-alcoholic beverages at La Cucina, Village Butcher, Wok Wok, Fish Club, and Teak Lounge.
The Salil Hotel Riverside
20% savings on a la carte lunch and dinner at NAVA Restaurant.
Chef Man
10% savings on food.
Rayavadee
15% savings on food and non-alcohol beverages at all resort’ s restaurants (except The Grotto Twilight Dinner, theme night and special event).
Raya Heritage
15% savings on food & non-alcohol beverages at all resort’s restaurants (except special event and promotional menu).
The Sukhothai Bangkok
• 20% savings on a la carte and tasting menu at Celadon.
• 20% savings on Sunday brunch at Colonnade.
• 20% savings on a la carte and antipasti buffet lunch at La Scala (not apply with other promotions).
• 20% savings on a la carte menu, afternoon tea, and chocolate buffet at Salon.
VIE Hotel Bangkok - MGallery Collection
• "Dine 4 Pay 3" for Flower Bouquet (5 & 8 courses) at Signature Bangkok (food only) (except on Monday).
• "Dine 4 Pay 3" for Omakase Lunch (14 courses) and Omakase Dinner (16 courses and 21 courses) at Yellow Tail Sushi Bar (food only).
Mandarin Oriental, Bangkok
• "Dine 4 Pay 3" for weekday lunch buffet at Lord Jim’s
• "Dine 4 Pay 3" for set menu at Kinu• "Dine 4 Pay 3" for dinner set menu at Sala Rim Naam
• 10% savings on food and beverages (dinner) at Sala Rim Naam, Kinu by Takagi, and Ciao Terrazza
• 10% savings on food and beverages (lunch and dinner) at The Verandah (from Mondays - Thursdays)
Sindhorn Kempinski
15% savings on food and beverages at Bistrot De La Mer, Flourish and Ki Izakaya.
Lebua Hotels and Resorts
A complimentary glass of champagne when ordering a minimum of 2 set menus at Sirocco and Breeze.
Kimpton Maa-Lai Bangkok
• 15% savings on food and beverages at Ms.Jigger, Maa-Lai Library and Stock.Room.
• "Dine 4 Pay 3" for Sea + Land buffet at Stock.Room daily (from 17.30 - 22.30 hrs.)
Chiang Mai Marriott Hotel
10% savings on spa treatment at Quan Spa.
Sheraton Samui Resort
20% savings on spa massage and treatment (a la carte only) at Glow Spa.
Meliá Chiang Mai
15% savings on all Spa Menus at YHI Spa.
The Westin Siray Bay Resort & Spa, Phuket
20% savings on spa massage and treatment (a la carte only) at Heavenly Spa by Westin.
Villa Mahabhirom Chiang Mai
20% savings on spa treatment at Spa Mahabhirom.
The Waldorf Astoria Bangkok
10% savings on treatment (a la carte only) at The Waldorf Astoria Spa.
Meliá Koh Samui
10% savings on selected treatments under Massage Wellbeing Experiences, YHI Body Enhancement, and YHI Facial Ritual at YHI Spa.
Mandarin Oriental, Bangkok
10% savings when spending at The Mandarin Oriental Shop at Siam Paragon, The Emporium, and Gaysorn Village (excluding special promotion items and seasonal items).
Hilton Sukhumvit Bangkok
15% savings on Mondo’s Fashionable Afternoon Tea.
Siam Kempinski Hotel Bangkok
10% savings on afternoon tea set at 1897 Lounge.
The Sukhothai Bangkok
20% savings on afternoon tea and chocolate buffet.
INNSiDE by Meliá Bangkok Sukhumvit
15% savings on room rate from Best Available Rate on hotel website.
Meliá Koh Samui
10% savings on room rate from Best Available Rate on hotel website.
Meliá Chiang Mai
15% savings on room rate from Best Available Rate on hotel website.
Holiday Inn Express Bangkok Sathorn
15% savings on Standard Room at Best Flexible Rate on hotel website with breakfast for 2 persons.
Aleenta Hua Hin
15% savings for all room types.
The Ritz-Carlton, Bangkok
Book Deluxe King with Balcony, Guaranteed upgrade to Deluxe with Lumpini Park View
As our Platinum Cardmembers, you can enjoy unique experiences and lifestyle benefits from a series of highly exclusive Platinum Network Events and Journeys. Catering to the unique and various lifestyles of Platinum Cardmembers, these specially designed activities and events usually brought to you throughout the year are perfect venues to meet one another who share the same interests, allowing you to enjoy a larger pool of social lifestyle event, exclusive journeys, professional training and workshops, business talks, and sport events.
Platinum Services
For further information, contact us anytime, day or night, by using the phone numbers 0 2091 2828.
The Platinum Card Services
Press 1 after language selection
For inquiries regarding your account, including billing and redeeming your Membership Rewards points, or for general Card information, turn to Platinum Card Service.
Operating hours: 24/7
The Platinum Service Assistance
Press 3 after language selection
From restaurant reservations to last-minute gift ideas,
Platinum Service Assistance is ready to assist you with all your needs.
Operating hours: 24/7
The Platinum Travel Services
Press 2 after language selection
Look to the expert travel agents at Platinum Travel Service for personal travel assistance anytime you travel.
Operating hours:
Monday to Friday - 8.00 am to 12.00 am
Saturday and Public Holiday - 8.30 am to 7.00 pm
Sunday - Closed
Platinum Rewards
- Less points to redeem selected rewards.
- Points transfer to the Frequent Flyer program and Frequent Guest program to enjoy tickets or accommodation rewards.
As a Platinum Cardmember, you can also choose to enjoy Cash Rewards credited to your account 15% of your Membership Rewards points (Every 1,000 Membership Rewards points equal to Baht 150. Minimum points redemption for Cash Rewards is 10,000 points)
Terms and Conditions of Platinum Card
Terms and Conditions: American Express Platinum Card
• You can read and download full Terms and Conditions of The Platinum (Charge Card) starts with first 6 digits number 376319 here.
• You can read and download full Terms and Conditions of The Platinum (Credit Card) starts with first 6 digits number 376315 or 377382 here.
Details of Interest Rate, Penalty Charge, Fees and Other Service Charges
You can read and download full details of interest rate, penalty charge, fees and other service charges here.
Insurance Certificate: American Express Platinum Card
You can read and download full Insurance Certificate of American Express Platinum Card here.
Example of Interest Calculation for Minimum Payment or Partial Payment and Cash Advance Usage
You can read and download the example of the interest calculation for minimum payment or partial payment and cash advance usage for The Platinum (Credit Card) here.
Apply for American Express Platinum Card
American Express Gold Card
Membership Rewards
Accumulate points redeemable for free Travel, Dining, Entertainment, Shopping and Unique Experiences.
American Express Card
Travel Insurance & Purchase Protection
Extra value when you travel with Travel Accident Insurance and Travel Inconvenience Insurance for your peace of mind.
1. Terms and Conditions for a Complimentary One-Night Stay at Overseas Hotels (“Benefit”)
• The Benefit is only available to a Basic Cardmember who holds a valid American Express Platinum Card issued by American Express (Thai) Co., Ltd. (“American Express”) (“Platinum Card”). Each Basic Cardmember of the Platinum Card shall be referred to as a “Platinum Cardmember”.
• The Platinum Cardmember will receive one (1) complimentary voucher for the Benefit (“Voucher”) within sixty (60) days after the Platinum Card Cardmembership renewal month.
• Each Platinum Cardmember is only eligible to redeem the Voucher once. In the event the Platinum Cardmember is found to have made more than one (1) redemption, the Platinum Cardmember shall not be entitled to receive the Benefit for the additional redemption and shall be charged in accordance with the retail price for such additional redemption made.
• The Voucher can only be used when the Platinum Cardmember is present and payment for the deposit shall be made with the Platinum Card at the point of redemption. In the event the Platinum Cardmember loses the Voucher, no replacement or compensation will be provided to the Platinum Cardmember.
• Each Voucher is deemed valid only if it bears a specific serial number and an expiry date. The Voucher must be used within the validity period and no extensions after the validity period will be provided.
• Each Voucher is subject to verification at time of presentation and the selected hotels will not accept any Voucher that has or appears to have been forged, damaged, defaced or otherwise tampered with.
• For the latest list of selected hotels, contact for reservation, blackout dates and eligible room types, the Platinum Cardmember may visit go.amex/thplatstay. American Express reserves the right to update the list of the selected hotels (including adding, removing and/or substituting the selected hotels) from time to time at its sole discretion.
• The Platinum Cardmember is required to make an advance booking at least seven (7) working days in advance with the Platinum Card and the booking is subject to availability at the relevant hotels. For any additional inquiries or information, the Platinum Cardmember may contact the selected hotels directly for more information. The selected hotels’ category exclusions, blackout dates, standard check-in and check-out time shall apply.
• During check-in, the Platinum Cardmember shall present (a) a room reservation confirmation email, (b) physical original Voucher, (c) the Platinum Card with its matching credentials as the reservation details and (d) the Identification Card or passport with credentials matching the reservation details. If the required documents are not present or are inconsistent with the reservation details, the hotels reserve the rights to charge the hotels’ Best Available Rate (“BAR”) of the day to the Platinum Cardmember's account.
• Booking(s) cannot be amended or cancelled and is non-refundable. In the event of: (a) Cancellation: The Platinum Cardmember will be charged with the selected hotels’ BAR on the original booking date (b) No-Show: The Platinum Cardmember will be charged with the selected hotels’ BAR on the no-show date.
• In the event that the Platinum Cardmember has redeemed the Voucher and subsequently cancelled their Cardmembership during the same Cardmembership year, American Express reserves the right not to refund the paid Cardmembership fee.
• The Voucher cannot be sold, transferred, exchanged for cash or other kind of benefits or used in conjunction with other promotions, offers, discounts, vouchers or privileges, unless otherwise stated. Any Voucher deemed to have been sold, or transferred shall immediately be rendered as void. American Express is not liable for any replacement of lost, stolen or damaged Vouchers.
• American Express and/or the hotels reserve the rights to terminate the Benefit and/or to substitute the Benefit with another benefit of similar value or amend the Terms and Conditions at any time in compliance with applicable laws and regulations.
• The hotels’ Terms and Conditions shall further apply to this Benefit. American Express acts solely as a payment provider and is not responsible or liable for any such services, activities or benefits not being provided or fulfilled by the hotels. The hotels are solely responsible for the fulfillment of the Benefit and all relevant privileges.
• In the event the redeemed Voucher is found to have breached the Terms and Conditions, the hotels reserve the right to refuse redemption of the Voucher. In the event of any dispute, the decision of American Express and/or the hotels will be final, and no correspondence shall be entertained.
2. Terms and Conditions for 1 for 1 Roundtrip Business Class Ticket (“Benefit”)
• The Benefit is only available to a Basic Cardmember who holds a valid American Express Platinum Card issued by American Express (Thai) Co., Ltd. (“American Express”) (“Platinum Card”). Each Basic Cardmember of the Platinum Card shall be referred to as a “Platinum Cardmember”.
• A complimentary companion business class ticket (“Complimentary Ticket”) will be made available only when the Platinum Cardmember purchases a round-trip business class ticket from Bangkok to: (i) Hong Kong with Emirates; or (ii) Singapore with Singapore Airlines (“Ticket”), through the Platinum Travel Service with a condition that the Platinum Cardmember books their stay at a Fine Hotels + Resorts or The Hotel Collection property in: (i) Hong Kong; or (ii) Singapore through the Platinum Travel Service with the minimum spending of Baht 70,000 per trip.
• The Platinum Cardmember can redeem a Complimentary Ticket once only within a calendar year for either a round-trip to: (i) Hong Kong; or (ii) Singapore. The Platinum Cardmember must be part of the travelling party. The Benefit is non-transferable, non-convertible to cash or other benefits in kind and cannot be used with other promotional offers.
• The purchase of the Ticket must be made between 1 January 2025 to 30 June 2025 and the travel period shall be between 1 January 2025 to 30 June 2025. The scheduled return date for the Ticket from Hong Kong to Bangkok and, Singapore to Bangkok, shall be within six (6) months and three (3) months from the date of departure respectively (“Travel Period”). In order to enjoy the Benefit, the Travel Period and the period of the hotel bookings shall be consistent.
• The Complimentary Ticket will be available only for a round-trip business class ticket on the same reservation code as the Ticket. The Complimentary Ticket is subject to seat availability.
• The Platinum Cardmember must pay the airfare together with the applicable taxes, fuel charges, and fees (as charged respectively by Emirates or Singapore Airlines - if any) for the Ticket and the Complimentary Ticket with the Platinum Card.
• If the Platinum Cardmember changes the travel date and/or flight, the Platinum Cardmember must pay the change fees, including the fare difference for the paid Ticket and the Complimentary Ticket with the Platinum Card.
• In the case that the Platinum Cardmember wishes to cancel the ticket after it has been paid for and issued, the Platinum Cardmember must pay a cancellation fee and will not be eligible to redeem another Complimentary Ticket within the same calendar year.
• In the event that the Platinum Cardmember has redeemed this Benefit and subsequently cancelled his/her Cardmembership during the same Cardmembership year, American Express reserves the right not to refund the paid annual Cardmembeship fee.
• In the event that the Platinum Cardmember cancels the hotel stay at a Fine Hotels + Resorts or The Hotel Collection property in: (i) Hong Kong or (ii) Singapore after the Complimentary Ticket has been issued, American Express reserves the right to charge Baht 30,000 for the redeemed Benefit.
• Only the Basic Platinum Cardmember who completely pays the annual fee in full, whose account is in good standing and is not in breach of any Terms and Conditions of American Express Cardmembership is eligible to enjoy this Benefit.
• American Express reserves the right to cancel or change the Terms and Conditions of this Benefit at any time in compliance with any applicable laws and regulations.
• All Terms and Conditions of American Express, Emirates and Singapore Airlines shall apply. Should any dispute arise, the decision of American Express shall be final and binding all related parties.
3. Terms and Conditions applicable to the properties in Fine Hotels + Resorts Program and The Hotel Collection Benefit
Fine Hotels + Resorts
• The Fine Hotels + Resorts (“FHR”) program benefits are available for new bookings with the participating properties made through American Express Platinum Travel Service and are valid for a Basic Cardmember and Supplementary Cardmember(s), who hold a valid American Express Platinum Card (“Platinum Card”) issued by American Express (Thai) Co., Ltd. only (“American Express”) (the “Platinum Cardmember”).
• Bookings must be made and paid using the Platinum Card, in the eligible Platinum Cardmember’s name, and the Platinum Cardmember must be travelling and listed on the booked itinerary.
• Noon check-in and room upgrade are subject to availability and are provided at check-in; certain room categories are not eligible for upgrade.
• The type of US$100 credit and additional amenity (if applicable) vary by participating properties; the credit will be applied to the eligible charges up to US$100. To receive the credit, the eligible spending must be charged to your hotel room and the US$100 credit will be applied at check-out.
• The type and value of the daily breakfast for two (2) persons varies by the participating properties.
• The FHR benefits are applied per room, per stay (with a three-room limit per Platinum Cardmember per stay). The FHR benefits restrictions vary by participating properties.
• Back-to-back stays booked by a single Platinum Cardmember, Platinum Cardmembers staying in the same room or Platinum Cardmembers travelling in the same party within a 24-hour period at the same property are considered as one stay and are ineligible for additional FHR benefits (“Prohibited Action”).
• American Express and the participating properties reserve the right to modify or revoke FHR benefits at any time in compliance with any applicable laws and regulation in case American Express or the participating properties determine, at their sole discretion, that the Platinum Cardmember may have engaged in a Prohibited Action, or have engaged in abuse, misuse, or gaming in connection with the Platinum Cardmember’s FHR benefits.
• The FHR benefits must be used during the booked stay period and cannot be redeemed for cash and are not combinable with other offers unless indicated.
• Any credits applicable are applied as savings at check-out in US dollars or the local currency equivalent.
• The FHR benefits, participating properties, availability and amenities at the participating properties are subject to change from time to time.
• To be eligible for the FHR benefits, the Platinum Cardmember’s Platinum Card Account must not be cancelled during the time of the relevant stay.
The Hotel Collection
• The Hotel Collection (“THC”) benefits are only available for new bookings of two (2) consecutive nights or more with the participating properties made through American Express Platinum Travel Service, and are valid for a Basic Cardmember and Supplementary Cardmember(s), who hold a valid American Express Platinum Card (“Platinum Card”) issued by American Express (Thai) Co., Ltd. only (“American Express”) (the “Platinum Cardmember”).
• Bookings must be made and paid using the Platinum Card, in the eligible Platinum Cardmember’s name, and the Platinum Cardmember must be travelling and listed on the booked itinerary.
• Noon check-in, late check-out and the room upgrade are subject to availability and are provided at check-in; certain room categories are not eligible for upgrade.
• The type of US$100 credit and additional amenity (if applicable) vary by participating properties; the credit will be applied to the eligible charges up to US$100. To receive the credit, the eligible spending must be charged to your hotel room and the US$100 credit will be applied at check-out. Advanced reservations are recommended for certain credits.
• The THC benefits are applied per room, per stay (with a three-room limit per Platinum Cardmember per stay). The THC benefits restrictions vary by participating properties.
• Back-to-back stays booked by a single Platinum Cardmember, Platinum Cardmembers staying in the same room or Platinum Cardmembers travelling in the same party within a 24-hour period at the same property are considered as one stay and are ineligible for additional THC benefits ("Prohibited Action").
• American Express and the participating properties reserve the right to modify or revoke the THC benefits at any time in compliance with any applicable laws and regulation, in case American Express or the participating properties determine, at their sole discretion, that the Platinum Cardmember may have engaged in Prohibited Action, or have engaged in abuse, misuse, or gaming in connection with the Platinum Cardmember’s THC benefits.
• The THC benefits must be used during the booked stay period and cannot be redeemed for cash and are not combinable with other offers unless indicated.
• Any credits applicable are applied as savings at check-out in US dollars or the local currency equivalent.
• The THC benefits, participating properties, availability and amenities at the participating properties are subject to change from time to time.
• To be eligible for the THC benefits, the Platinum Cardmember’s Platinum Card Account must not be cancelled during the time of the relevant stay.
4. Terms and Conditions for lounge access of American Express Global Lounge CollectionSM (“Benefit”)
Basic and Supplementary Platinum Cardmembers (“Platinum Cardmembers”) are eligible for access to the participating lounges in the American Express Global Lounge Collection. Each lounge program within the Global Lounge Collection has its own policies and access to any of the participating lounges is subject to the applicable rules and policies. Each program’s terms and conditions apply, please refer to each program’s terms and conditions to learn more.
The Centurion® Lounge:
• This Benefit is available to Platinum Cardmembers only. Platinum Cardmembers have unlimited complimentary access to all locations of The Centurion Lounge.
• All access to The Centurion Lounge is subject to space availability.
• To access The Centurion Lounge, Platinum Cardmembers must arrive within 3 hours of their departing flight and present The Centurion Lounge agent with the following upon each visit: their valid Platinum Card, a boarding pass showing a confirmed flight reservation for a departing flight on the same day on any carrier and a government-issued I.D. Note that some lounges allow access to Platinum Cardmembers with a confirmed flight reservation for any same-day travel (departure or arrival). Refer to the specific location’s access policy for more information. Failure to present this documentation may result in access being denied.
• Platinum Cardmembers must be at least 18 years of age to enter without a parent or legal guardian.
• All Centurion Lounge visitors must be of legal drinking age in the jurisdiction where the Lounge is located to consume alcoholic beverages. Please drink responsibly.
• American Express reserves the right to remove any person from The Centurion Lounge for inappropriate behavior or failure to adhere to rules, including, but not limited to, conduct that is disruptive, abusive or violent.
• Soliciting other Cardmembers for access into The Centurion Lounge is not permissible.
• Hours and amenities may vary among The Centurion Lounge locations and are subject to change. Platinum Cardmembers will not be compensated for changes in locations, rates or policies.
• In addition to the complimentary services and amenities in The Centurion Lounge, certain services, products or amenities may be offered for sale. You are responsible for any purchases and/or servicing charges you make in The Centurion Lounge or authorize our Member Services Professionals to make on your behalf.
• Services available at Member Services Desk are based on the type of American Express Card used to enter the Lounge.
• American Express will not be liable for any articles lost or stolen or damages suffered by visitors in The Centurion Lounge. If we in our sole discretion determine that you have engaged in abuse, misuse, or gaming in connection with lounge access in any way or that you intend to do so, we may remove access to The Centurion Lounge from your Card account.
• Use of The Centurion Lounge is subject to all rules and conditions set by American Express. American Express reserves the right to revise the rules at any time in compliance with applicable laws and regulations.
Escape Lounges – The Centurion® Studio Partner:
• This Benefit is available to Platinum Cardmembers. Platinum Cardmembers receive complimentary access to all US locations of the Escape Lounges.
• Platinum Cardmembers must present their valid Platinum Card, a boarding pass showing a confirmed flight reservation for same-day travel on any carrier and government-issued I.D. to access Escape Lounges.
• Platinum Cardmembers must be at least 18 years of age to enter without a parent or legal guardian.
• All Escape Lounge visitors must be of legal drinking age in the jurisdiction where the Lounge is located to consume alcoholic beverages. Please drink responsibly.
• Platinum Cardmembers must adhere to all house rules of the participating lounges.
• Platinum Cardmembers and their guests will receive all of the complimentary privileges and amenities afforded to the Escape Lounge customers, including access to purchase non-complimentary items.
• Some product features may be subject to additional charges. Escape Lounge locations are subject to change and additional restrictions may apply.
• Escape Lounges’ Terms and Conditions apply.
Delta Sky Club:
• This Benefit is available to Platinum Cardmembers.
• Platinum Cardmembers must present their valid Platinum Card, a boarding pass and government-issued I.D. to the Delta Sky Club ambassador to access Delta Sky Club Lounges.
• Boarding pass must show a confirmed flight reservation for the same-day Delta-operated flight (Delta or Delta connection) departing from or arriving at the airport in which the Delta Sky Club is located. Name on the boarding pass must match name on the Card.
• Platinum Cardmembers on departing flights can only access the Delta Sky Club within 3 hours of their flight's scheduled departure time.
• During a connection between Delta-operated flights on the same ticket, you may use the Delta Sky Club in your connecting airport at any time during the layover.
• Delta reserves the right to limit access for non-revenue flyers at any Delta Sky Club.
• Access to Delta Sky Club’s partner lounges is not permitted.
• Individuals must be at least 18 years of age to access Delta Sky Club, and 21 years of age to access locations with a self-service bar, unless accompanied by a responsible, supervising adult who has access to the lounge.
• Platinum Cardmembers must adhere to all Delta Sky Club House Rules while accessing participating airport clubs. Participating airport clubs and locations are subject to change from time to time.
• Platinum Cardmembers may bring guests into the Delta Sky Club subject to the most current Delta Sky Club access and pricing policies and must use their valid Platinum Card as the payment method for guest access. Guests must also be flying on a same-day Delta-operated flight.
• Guest access and fees are subject to terms and conditions of the participating airport clubs.
• For the most current Delta Sky Club access and pricing policy, please visit delta.com/skyclub. You acknowledge and agree that the information available on the website provided is not created by American Express and is for general informational purposes only. American Express disclaims any responsibility or liability relating to your access or use of such information.
• All Delta Sky Club rules apply to Delta Sky Club membership and use. To review the rules, please visit delta.com/skyclub. Benefit and rules subject to change from time to time. Additional restrictions may apply.
• Effective 1 January 2024: Platinum Cardmembers traveling on a same-day Delta-operated flight with Basic Economy (E) fare tickets will not have access to the Delta Sky Club or to Grab and Go.
• Delta Sky Club Lounges’ Terms & Conditions apply.
Plaza Premium Lounges:
• This Benefit is available to Platinum Cardmembers. Platinum Cardmembers receive complimentary access to any global location of Plaza Premium Lounges.
• Platinum Cardmembers must present their valid Platinum Card, a boarding pass showing a confirmed flight reservation for same-day travel on any carrier and government-issued I.D. to access Plaza Premium Lounges.
• In some cases, Platinum Cardmembers must be at least 21 years of age to enter without a parent or guardian. Additional charges may be applied for bringing guests into Plaza Premium Lounges.
• Platinum Cardmembers must adhere to all house rules of the participating lounges.
• Platinum Cardmembers and their guests will receive all of the complimentary privileges and amenities afforded to the Plaza Premium Lounge customers, as well as access to purchase non-complimentary items.
• Some product features may be subject to additional charges. Plaza Premium Lounge locations are subject to change.
• Plaza Premium Lounges’ Terms and Conditions apply.
Lufthansa:
• This Benefit is available to Platinum Cardmembers.
• Platinum Cardmembers have complimentary access to Lufthansa Business Lounges (regardless of ticket class) and Lufthansa Senator Lounges (when flying business class) when flying on a Lufthansa Group flight.
• To access the Lufthansa lounges, Platinum Cardmembers must present their valid Platinum Card, a government issued I.D., and a same-day departure boarding pass showing a confirmed flight reservation on a Lufthansa Group flight (Lufthansa, SWISS and Austrian airlines).
• Platinum Cardmembers must adhere to all rules of the participating lounges.
• Participating lounges and locations are subject to change from time to time. Additional guest access and fees are subject to terms and conditions of the participating lounges.
• In some lounges, the Platinum Cardmember must be at least 18 years of age to enter without a parent or guardian. Must be of legal drinking age to consume alcoholic beverages. Please drink responsibly.
• For the most current list of Lufthansa lounges, guest access requirements, rules, and pricing policy, please visit https://www.lufthansa.com/de/en/lounges. You acknowledge and agree that the information available on the website provided is not created by American Express and is for general informational purposes only. American Express disclaims any responsibility or liability relating to your access or use of such information.
• Lufthansa Lounges’ Terms and Conditions apply.
Priority PassTM:
• This Benefit is available to Platinum Cardmembers. Basic Cardmembers and Supplementary Platinum Cardmembers must enroll in the Priority Pass™ program.
• Platinum Cardmembers must present their valid Priority Pass Card, a boarding pass showing a confirmed flight reservation for same-day travel on any carrier and passport to access Priority Pass Lounges.
• Priority Pass is an independent airport lounge access program.
• You acknowledge and agree that American Express will verify your Card Account number and provide updated Card Account information to Priority Pass. Priority Pass will use this information to fulfill on the Priority Pass program and may use this information for marketing related to the program.
• Participating Priority Pass lounge partners and locations can be viewed at www.prioritypass.com/airport-lounges.
• Once enrolled, the Platinum Cardmember whose Card account is not cancelled may access participating Priority Pass lounges by presenting your Priority Pass card and airline boarding pass. If the Card Account is cancelled, you will not be eligible for Priority Pass program and your enrollment will be cancelled.
• By enrolling in Priority Pass™ program, you agree that you will be responsible for any additional guest fee of the Priority Pass Standard program and that your Card will be automatically charged after you have signed up for the additional guest visit and it is reported to Priority Pass by the participating lounges.
• Some lounges may limit the number of guests or do not admit guests.
• In some lounges, Priority Pass members must be at least 21 years of age to enter without a parent or guardian.
• Priority Pass members must adhere to all house rules of the participating lounges. Amenities may vary among airport lounge locations. Conference rooms, where available, may be reserved for a nominal fee.
• Priority Pass lounge partners and locations are subject to change.
• All Priority Pass members must adhere to the Priority Pass Conditions of Use, which will be sent to you with your membership package, and can be viewed at www.prioritypass.com.
• Upon receipt of your enrollment information, Priority Pass will send you, your Priority Pass card and membership package which you should receive within 10-14 business days. If you have not received the Priority Pass card within 14 business days, please contact American Express Platinum Service at 0 2091 2828.
• To receive immediate access to the lounges after enrolling in Priority Pass™ program, you can activate your membership online by using your Priority Pass membership details to receive a Digital Membership Card. For a step-by-step guide on the activation process, please visit www.prioritypass.com/activation.
• You acknowledge and agree that the information available on the website provided above is not created by American Express and is for general informational purposes only. American Express disclaims any responsibility or liability relating to your access or use of such information.
• Supplementary Platinum Cardmembers can enjoy four (4) lounge visits per calendar year with your Priority Pass membership effective 21 January 2025 onwards. The number of visits can be checked in the Priority Pass mobile application. After the four (4) complimentary visits have been used by the Supplementary Platinum Cardmembers, each additional visit by the Supplementary Platinum Cardmembers will be charged for a usage fee at the prevailing rate, which is subject to change from time to time and the usage fee will be charged to the Basic Platinum Cardmember’s account.
• Priority Pass Lounges’ Terms and Conditions apply.
Additional Global Lounge Collection Partner Lounges:
• This Benefit is available to Platinum Cardmembers only. Platinum Cardmembers have unlimited complimentary access to additional lounges in the Global Lounge Collection.
• Platinum Cardmembers must present their valid Platinum Card, a government-issued I.D., and a boarding pass showing a confirmed flight reservation for same-day travel on any carrier.
• Guest access and associated fees are subject to the terms and conditions of the participating lounge provider.
• Participation, locations, rates, and policies of lounges are subject to change from time to time, and Platinum Cardmembers and their guests will not be compensated for such changes.
• Amenities, services, and hours may vary by participating lounge and are subject to change from time to time.
• American Express and the participating lounges will not be liable for any articles lost or stolen, or damages suffered by Platinum Cardmembers or guests inside the participating lounge.
• For participating lounges with a self-service bar, Platinum Cardmembers may be required to be of legal drinking age in the participating lounge jurisdiction to enter without a parent or legal guardian. All Platinum Cardmembers and their guests must be of legal drinking age to consume alcoholic beverages. Please drink responsibly.
• Each participating lounge may have their own policy allowing children under a certain age to enter for free with the Platinum Cardmember who is a parent or legal guardian.
• Platinum Cardmembers must adhere to all house rules of the participating lounges.
• If American Express, at its sole discretion, determines that Platinum Cardmembers or their guests have engaged in abuse, misuse, or gaming in connection with access to participating lounges in any way, or that Platinum Cardmembers or their guests intend to do so, we may remove access to the Additional Lounges from the Account.
• American Express and the participating lounges reserve the right to revise the rules at any time in compliance with applicable laws and regulations. For the most current list of the participating lounges and access requirements, please click here.
5. Terms and Conditions of Complimentary Roundtrip Limousine Airport Transfer (“Benefit”)
• The Benefit is only available to a Basic Cardmember, who holds a valid American Express Platinum Card (“Platinum Card”) issued by American Express (Thai) Co., Ltd. ("American Express") (the "Platinum Cardmember").
• The Platinum Cardmember will receive a complimentary roundtrip limousine transfer to or from Suvarnabhumi Airport or Don Mueang Airport, upon either booking a hotel under Fine Hotels & Resorts or The Hotel Collection (no minimum spend required), or booking an international flight with a minimum of Baht 100,000 or more, through the Platinum Travel Service at 0 2091 2828 (press 2 after language selection) and pay with the Platinum Card from 1 January – 31 December 2025 (both dates inclusive).
• Please check the list of participating hotels and resorts with the Platinum Travel Service upon reservation.
• The Platinum Cardmember may only book 1 roundtrip limousine transfer per 1 trip, including a roundtrip itinerary, between 1 January – 31 December 2025 (both dates inclusive).
• The Benefit is only applicable to a Platinum Cardmember, who meets the following criteria: (i) pay the full annual fee as shown in the statement; (ii) the Card account of the Platinum Cardmember is in good standing and/or not cancelled for any reason; and (iii) the Platinum Cardmember must not be in breach of any Terms and Conditions of the Platinum Card from the date he/she receives the Benefit to the date he/she uses the Benefit.
• The Platinum Cardmember must be a part of the travelling party throughout each trip when using the limousine transfer service and the booked flight or hotel stay (or both) must be paid with the Platinum Card. American Express reserves the right to charge the limousine transfer service in full to the Platinum Cardmember if the Platinum Cardmember has used the Benefit but fail to make payment of the booked flight or hotel stay (or both) with the Platinum Card.
• Advance booking of limousine transfer service must be made through Primex Limousine at (+66) 02 099 0888 or LINE Official Account @limousineexpressth at least 2 days before the travel date to enjoy this Benefit and the Platinum Cardmember must inform the number of passengers, suitcases and additional requests (if any) when booking.
• In case of cancellation of the booked limousine transfer service, the Platinum Cardmember must inform Primex Limousine at (+66) 02 099 0888 at least 1 day in advance of the travel date, otherwise the Platinum Cardmember will be responsible for the cost incurred. The Platinum Cardmember will also be responsible for the cost incurred in case of no-show at the appointed date and time.
• The number of passengers per vehicle is limited to a maximum of 2 persons. The number of suitcases not larger than 28” is limited to a maximum of 2 suitcases.
• Additional surcharges will apply for the following services in respect to this Benefit: (i) vehicle capacity upgrade; (ii) additional passengers, suitcases, or child car seat; and (iii) additional pickup or drop-off points.
• The rate of additional pick-up/drop-off points is Baht 500 per point and the pick-up/drop-off points must be on the same route as the destination.
• Complimentary limousine transfer service under this Benefit is based on limited radius of Bangkok and some perimeters set out further below. Additional surcharges on excess of the specified limit will be charged based on each area. The Platinum Cardmember will be informed of such additional surcharges upon booking confirmation. Please contact the service provider directly for any further details regarding the additional surcharges.
• The limited radius and destinations for complimentary limousine transfer are:
a) Between Suvarnabhumi Airport or Don Mueang Airport and Bangkok urban areas and outer areas (Nong Chok, Taling Chan, Bang Phlat, Tawee Wattana, Bang Khun Non, Bangkok Noi, Bangkok Yai, Phasi Charoen, Nong Khaem, Bang Khae, Bang Bon, Bang Khun Thian, Thung Khru), including Thonburi area. However, this does not include some business areas in Bangkok. Please check the available business areas directly with the service provider.
b) From Suvarnabhumi Airport to Don Mueang Airport.
c) From Don Mueang Airport to Suvarnabhumi Airport.
d) Between Suvarnabhumi Airport or Don Mueang Airport and Bang Phli, Bang Sao Thong area.
• Platinum Cardmember should acknowledge and adhere to the driver’s waiting time as follows:
a) Airport transfer on passengers’ arrival: waiting within 90 minutes from the landing time.
b) Flight delay: no additional charge.
c) Departure airport transfer: pick-up before flight departure up to (i) 3 hours on weekdays and (ii) 4 hours on Friday or weekends and any festival holidays. The driver will wait for 15 minutes and no longer than 30 minutes after arrival at pickup location.
d) Otherwise, charges by additional hourly rates prescribed by the service provider will be imposed. Please contact the service provider directly for any further details regarding the additional hourly rates.
• Any additional surcharges must be paid through the Platinum Card.
• In case your Cardmembership of the Platinum Card is suspended or cancelled under any circumstances, American Express reserves the right to cancel the limousine transfer service even though the service has been booked prior to the cancellation of Cardmembership.
• The Benefit is non-transferable to other persons, not applicable for any flight or hotel stay not purchased through American Express Platinum Travel Service, or for use outside the specified period.
• The Benefit cannot be exchanged for cash or used in conjunction with other promotions, offers, discounts, vouchers or Benefits, unless otherwise indicated.
• American Express reserves the rights to terminate or change the Benefit's Terms and Conditions at any time in compliance with applicable laws and regulations.
• In the event of any dispute arising from this Benefit, the decision of American Express shall be final and binding all related parties.
• American Express is not liable for any services provided or received in connection with this Benefit. In the event of loss, dissatisfaction or any dispute in relation to the services received in connection with this Benefit, please contact the service provider directly.
6. Detail of coverage and Terms and Conditions as set out in the Chubb Samaggi Insurance Policy document apply. You can download full insurance coverage documentation here.
7. Platinum Global Dining Credit (“Benefit”)
Receive up to Baht 3,500 credit back during each Redemption Period (as defined below) when dining locally at participating restaurants.
And receive up to Baht 3,500 credit back during each Redemption Period (as defined below) when dining abroad at participating restaurants.
Enroll your American Express Platinum Card for the Benefit prior to spending at participating restaurants to get up to Baht 7,000 credit back during each Redemption Period until 31 December 2025.
Terms and Conditions for Platinum Global Dining Credit
• Maximum credit back is Baht 3,500 during each Redemption Period: Platinum Cardmembers (as defined below) can earn credit back equivalent to their spending (capped at a maximum credit of Baht 3,500 during each Redemption Period (as defined below)) when spending at participating local restaurants after enrolling for the Benefit (“Eligible Transaction”). “Redemption Period” refers to the following six (6) months period, as applicable: (i) the period starting from 14 January 2025 and ending on 30 June 2025 (both dates inclusive); (ii) the period starting from 1 July 2025 and ending on 31 December 2025 (both dates inclusive). You cannot carry any unused or unawarded credit pursuant to the Benefit from one Redemption Period to the next Redemption Period.
• Maximum credit back is Baht 3,500 during each Redemption Period: Platinum Cardmembers (as defined below) can earn credit back equivalent to their spending (capped at a maximum credit of Baht 3,500 during each Redemption Period (as defined below)) when spending at participating abroad restaurants, subject to applicable rate of exchange at the time the Eligible Card (as defined below) is charged (“Eligible Transaction”). “Redemption Period” refers to the following six (6) months period, as applicable: (i) the period starting from 14 January 2025 and ending on 30 June 2025 (both dates inclusive); (ii) the period starting from 1 July 2025 and ending on 31 December 2025 (both dates inclusive). You cannot carry any unused or unawarded credit pursuant to the Benefit from one Redemption Period to the next Redemption Period.
• Eligible Cardmembers: The Benefit is only available to Basic American Express Platinum Cardmembers enrolled for the Benefit using their American Express Platinum Card issued by American Express (Thai) Co., Ltd. (“Eligible Card”) including any Supplementary Cards registered to the same Basic Card (“Platinum Cardmembers”).
• Enrollment for this Benefit First: You must first enroll for the Benefit with your Eligible Card before making any payment to qualify for the Benefit. You can enjoy this Benefit from the enrollment date until 31 December 2025 (“Benefit End Date”). The Benefit End Date is subject to change at American Express’ sole discretion and may end before the stipulated Benefit End Date. If there are any changes, you will be informed of the new Benefit End Date. Any spending incurred prior to the enrollment date will not be counted as an Eligible Transaction under this Benefit. If you use any other card aside from your enrolled Eligible Card to make a payment at any time, you will not be eligible for the Benefit on that card.
• Eligible Transactions: The Benefit is only available for in-person dine-in services at participating local restaurants and in foreign currencies (not Thai Baht) at participating restaurants outside of Thailand. Full list of participating restaurants can be found here. The list of participating restaurants is subject to change from time to time, so please check the list before you dine as you will not be eligible to receive the credit back under this Benefit (the “Dining Credit”) if the relevant restaurant is not on the list of participating restaurants at the time of your transaction. For restaurants in Japan, reservations and payments must be made via the Pocket Concierge website only in order to be eligible to receive the Dining Credit for restaurants abroad.
• Excluded Transactions: The Benefit excludes purchases of gift cards and vouchers, transactions made towards deposits charged upfront by the venue, booking cancellation, and no-show charges, takeaway or dine-at-home services.
• Complimentary Offers from the local restaurants: Platinum Cardmembers must present their Eligible Card at time of order during dine-in at the participating local restaurants to receive complimentary offers from the participating local restaurants. For the avoidance of doubt, the complimentary offers are only available for Platinum Cardmembers whose Cards are issued by American Express (Thai) Co., Ltd. The participating local restaurant's Terms and Conditions apply - please check with the respective restaurant for details.
• Direct Payments Only: If you pay using payment processors such as QR payment or in restaurant application purchases, you may not be eligible for the Benefit. Please request to pay at the participating restaurants designated till point.
• Award of Dining Credit: Dining Credit(s) should appear on your billing statement within thirty (30) days from the date of Eligible Transactions but may take longer. Please contact our Customer Service should you not receive your Dining Credit. The Dining Credit(s) are not redeemable for cash or any other payment form.
• Expiry or Withdrawal of Benefit: The Benefit will expire after 31 December 2025. American Express reserves the rights to substitute the Benefit with other offers and to terminate or change the Benefit’s Terms and Conditions at any time in compliance with applicable laws and regulations by giving you a thirty (30) days’ notice.
• Your Purchase at Participating Restaurants: Your purchase of goods and/or services from the participating restaurants is governed by their respective Terms and Conditions (including privacy policies). American Express is not responsible in any way for the goods and/or services of the participating restaurants and is not liable for any of the food, beverages, products or services provided or received in connection with the Benefit. Inquiries or complaints related to the participating restaurants' goods and/or services should be directed to their Customer Service and not American Express. In the event of loss, dissatisfaction or any dispute in relation to the products or services received under this Benefit, please contact the respective participating restaurant directly.
• Eligible Cards: This Benefit is available to the Platinum Cardmember, who has enrolled his/her Eligible Card for the Benefit and meet all of the following criteria: (i) pay the full annual fee in the first statement of the respective membership year; (ii) the Card account of the Platinum Cardmember is in good standing (e.g. no overdue balance) and/or not cancelled for any reason; and (iii) the Platinum Cardmember must not be in breach of any Terms and Conditions of the Eligible Card from the date he/she receives the Benefit to the date he/she uses the Benefit. If you switch to a new Card product that is not eligible for this Benefit, enrollment will be removed from your Card Account. If a Card you hold is ineligible for the Benefit, you will not be able to see the Benefit, nor will you be able to enroll the Card for the Benefit. If you are no longer eligible for this Benefit due to a change in Card Account status, including but not limited to fraudulent flags, suspension, or cancellation, the Benefit will be removed from your Card Account.
• Reversal of Credit: The Dining Credit may be reversed if: (i) your qualifying purchase is refunded or cancelled; (ii) the Cardmember has received the awarded Dining Credit and subsequently, cancelled his/her Cardmembership during the same Cardmembership year and already received a pro-rated annual fee refund; or (iii) any misuse, fraud or gaming, as reasonably determined by American Express, relating to your redemption of this Benefit which may result in any loss or damage to American Express. American Express will try to give you a reasonable notice of any such incident and take reasonable steps to ensure you are not unfairly impacted if the incident is due to something we have done or failed to do. American Express reserves the rights, at its sole discretion, to disqualify an individual from this Benefit or future Benefits and promotions if he/she is suspected of fraud, gaming or is in breach of any of the Benefit’s Terms and Conditions. This reversal may take up to a maximum of one hundred and eighty (180) days after the Dining Credit has been awarded. Please note that if an awarded Dining Credit is reversed after you have paid your bill, you may be returned to a negative balance. In the event of any dispute arising from this Benefit, the decision of American Express shall be final and binding all related parties.
• Exchange Rate: Eligible Transactions will be converted to Thai Baht based on the rate of exchange at the time your Card is charged. A currency conversion fee of 2.5% is applied when a payment is charged in a currency other than Thai Baht and this currency conversion fee shall not count towards the Eligible Transaction to be awarded the Dining Credit.
8. Terms and Conditions for Platinum 1 for 1 and Platinum Benefits (“Benefit”)
Platinum 1 for 1: Room Night Stay at participating hotels and resorts
• The Benefit is available to a Basic Cardmember and Supplementary Cardmember(s), who hold a valid American Express Platinum Card (“Platinum Card”) issued by American Express (Thai) Co., Ltd. (“American Express”) (the “Platinum Cardmember”).
• In order to use the Benefit, Platinum Cardmembers must make a reservation in advance through The Platinum Service Assistance at 0 2091 2828 (press 3 after language selection). Once the reservation has been complete, the penalty fees of no show, early check-in, late check-out and cancellation may apply. Please contact each hotel directly for more information.
• A minimum of at least 2 consecutive nights (which include the paid night(s) and complimentary night(s)) is required. The payment must be fully made through the Platinum Card, provided that the name on the Card is the name of the Platinum Cardmember.
• The complimentary night(s) will be offered to the Platinum Cardmember at the rate of every 1 paid night for 1 complimentary night without a maximum limit, except for Villa Mahabhirom Chiang Mai and Dusit Group that limit up to 2 complimentary nights only. For example, the Platinum Cardmember makes a reservation for 2 nights, the Platinum Cardmember must pay for the first night, and the second night will be provided as a complimentary night. If the Platinum Cardmember makes a reservation for 4 nights, the Platinum Cardmember must pay for the first and second nights, and the third and fourth nights will be provided as complimentary nights.
• The complimentary night(s) will be provided for the same consecutive stay period only. Please acknowledge that the complimentary nights cannot be transferred or postponed to the other stay period. In case that the Platinum Cardmember refuses to receive the complimentary night(s) on the same consecutive stay period, no other substitution nor compensation will be offered, and the unclaimed complimentary night(s) cannot be converted into cash nor other monetary values.
• The Benefit is available throughout 2025 between a specific period as prescribed by each hotel, except on the blackout dates. Benefit exclusions may apply. For more information on the blackout dates and Benefit exclusions, please contact the respective hotels directly.
• Blackout dates may apply on, but not limited to, public holidays, festive periods, special event periods, and other periods as specified by each hotel. Please check the blackout dates with the hotel before using the Benefit.
• The prices of paid night(s) are subject to the Rates offered by each hotel for each available room type. Please acknowledge that the Rates offered by each hotel may be varied throughout the year. For more information, please contact the respective hotels directly.
• The Benefit is non-transferable, non-extendable and cannot be exchanged for cash or other kind of Benefits or used in conjunction with other promotions, offers, discounts, vouchers or privileges, unless otherwise indicated.
• American Express reserves the rights to substitute the Benefit with other offers and to terminate or change the Benefits' Terms and Conditions at any time in compliance with applicable laws and regulations.
• In the event of any dispute arising from this Benefit, the decision of American Express shall be final and binding all related parties.
• American Express is not liable for any of the food, beverages, products or services provided or received in connection with this Benefit. In the event of loss, dissatisfaction or any dispute in relation to the products or services received under this Benefit, please contact each hotel directly.
• The Benefit is also subject to each hotel’s Terms and Conditions. Other Terms and Conditions of each hotel may also apply. Please check directly with each hotel.
• The Benefit is only applicable to Platinum Cardmember, who meets the following criteria: (i) pay the full annual fee in the first statement; (ii) the Card account of the Platinum Cardmember is in good standing and/or not cancelled for any reason; and (iii) the Platinum Cardmember must not be in breach of any Terms and Conditions of the Platinum Card from the date he/she receives the Benefit to the date he/she uses the Benefits.
Platinum 1 for 1: Sunday Brunch and Special Menu Dining
• The Benefit is available to a Basic Cardmember and Supplementary Cardmember(s), who hold a valid American Express Platinum Card (“Platinum Card”) issued by American Express (Thai) Co., Ltd. (“American Express”) (the “Platinum Cardmember”).
• The Benefits are available when there are 2 diners (which include the Platinum Cardmember and 1 companion). The payment must be fully made through the Platinum Card, provided that the name on the Card is the name of Platinum Cardmember.
• The usage of Benefit is limited to 1 companion per 1 Platinum Card per visit.
• Advance reservation is required through The Platinum Service at 0 2091 2828, press 3 after language selection.
• The Benefit is available from 1 January – 31 December 2025, except on the blackout dates. Benefit exclusions may apply. For more information on the blackout dates and Benefit exclusions, please contact the respective restaurants directly.
• The Benefit is not applicable with takeaway items or delivery.
• The meal periods, menus, prices, change of concepts and operating hours of the participating restaurants may vary throughout the year. Please contact the respective restaurants for more information.
• The Benefit is non-transferable, non-extendable and cannot be exchanged for cash or other kind of Benefits or used in conjunction with other promotions, offers, discounts, vouchers or privileges, unless otherwise indicated.
• American Express reserves the rights to substitute the Benefit with other offers and to terminate or change the Benefit's Terms and Conditions at any time in compliance with applicable laws and regulations.
• In the event of any dispute arising from this Benefit, the decision of American Express shall be final and binding all related parties.
• American Express is not liable for any of the food, beverages, products or services provided or received in connection with this Benefit. In the event of loss, dissatisfaction or any dispute in relation to the products or services received under this Benefit, please contact the restaurants directly.
• The Benefit is also subject to the restaurants’ Terms and Conditions. Other Terms and Conditions of the restaurants may also apply. Please check directly with the restaurants.
• The Benefit is only applicable to the Platinum Cardmember, who meets the following criteria: (i) pay the full annual fee in the first statement; (ii) the Card account of the Platinum Cardmember is in good standing and/or not cancelled for any reason; and (iii) the Platinum Cardmember must not be in breach of any Terms and Conditions of the Platinum Card from the date he/she receives the Benefits to the date he/she uses the Benefit.
Platinum 1 for 1: Afternoon Tea
• The Benefit is available to a Basic Cardmember and Supplementary Cardmember(s), who hold a valid American Express Platinum Card (“Platinum Card”) issued by American Express (Thai) Co., Ltd. (“American Express”) (the “Platinum Cardmember”).
• The Benefit is available for 2 persons (which includes the Platinum Cardmember and 1 companion) to enjoy the afternoon tea set for 2 at the price of 1 person at the participating restaurants and café. The payment must be fully made through the Platinum Card provided that the name on the Card is the name of Platinum Cardmember.
• The usage of Benefit is limited to 1 companion per 1 Platinum Card per visit.
• Advance reservation is required through The Platinum Service at 0 2091 2828, press 3 after language selection.
• The Benefit is available from 1 January – 31 December 2025, except on the blackout dates. Benefit exclusions may apply. For more information on the blackout dates and Benefit exclusions, please contact the respective restaurants directly.
• The Benefit is not applicable with takeaway items or delivery.
• The afternoon tea periods, prices, change of concepts and operating hours of the participating restaurants may vary throughout the year. Please contact the respective restaurants for more information.
• The Benefit is non-transferable, non-extendable and cannot be exchanged for cash or other kind of Benefits or used in conjunction with other promotions, offers, discounts, vouchers or privileges, unless otherwise indicated.
• American Express reserves the rights to substitute the Benefit with other offers and to terminate or change the Benefit's Terms and Conditions at any time in compliance with applicable laws and regulations.
• In the event of any dispute arising from this Benefit, the decision of American Express shall be final and binding all related parties.
• American Express is not liable for any of the food, beverages, products or services provided or received in connection with this Benefit. In the event of loss, dissatisfaction or any dispute in relation to the products or services received under this Benefit, please contact the restaurants directly.
• The Benefit is also subject to the restaurants’ Terms and Conditions. Other Terms and Conditions of the restaurants may also apply. Please check directly with the restaurants.
• The Benefit is only applicable to the Platinum Cardmember, who meets the following criteria: (i) pay the full annual fee in the first statement; (ii) the Card account of the Platinum Cardmember is in good standing and/or not cancelled for any reason; and (iii) the Platinum Cardmember must not be in breach of any Terms and Conditions of the Platinum Card from the date he/she receives the Benefits to the date he/she uses the Benefit.
Platinum 1 for 1: Spa Treatment
• The Benefit is available to a Basic Cardmember and Supplementary Cardmember(s), who hold a valid American Express Platinum Card (“Platinum Card”) issued by American Express (Thai) Co., Ltd. (“American Express”) (the “Platinum Cardmember”).
• The Benefit is available when there are 2 guests (which include the Platinum Cardmember and 1 companion). The payment must be fully made through the Platinum Card, provided that the name on the Card is the name of Platinum Cardmember.
• The complimentary spa treatment will be provided for the companion once the conditions above are met. Both the Platinum Cardmember and companion will receive the same spa treatment course.
• The Benefit only applies to the spa treatment courses mentioned in the detail of each offer. Any other spa treatment courses available at the facility are not eligible for this Benefit.
• The usage of Benefit is limited to 1 companion per 1 Platinum Card per visit.
• Advance reservation is required through The Platinum Service at 0 2091 2828, press 3 after language selection.
• The Benefits are available from 1 January – 31 December 2025, except on the blackout dates. Benefit exclusions may apply. For more information on the blackout dates and Benefit exclusions, please contact the respective spas directly.
• The Benefit is non-transferable, non-extendable and cannot be exchanged for cash or other kind of Benefits or used in conjunction with other promotions, offers, discounts, vouchers or privileges, unless otherwise indicated.
• American Express reserves the rights to substitute the Benefits with other offers and to terminate or change the Benefits' Terms and Conditions at any time in compliance with applicable laws and regulations.
• In the event of any dispute arising from this Benefit, the decision of American Express shall be final and binding all related parties.
• American Express is not liable for any of the products or services provided or received in connection with this Benefit. In the event of loss, dissatisfaction or any dispute in relation to the products or services received under this Benefit, please contact each spa directly.
• The Benefit is also subject to the spas’ Terms and Conditions. Other Terms and Conditions of the spas may also apply. Please check directly with each spa.
• The Benefit is only applicable to the Platinum Cardmember, who meets the following criteria: (i) pay the full annual fee in the first statement; (ii) the Card account of the Platinum Cardmember is in good standing and/or not cancelled for any reason; and (iii) the Platinum Cardmember must not be in breach of any Terms and Conditions of the Platinum Card from the date he/she receives the Benefits to the date he/she uses the Benefit.
Platinum 1 for 1: Platinum Hours
• The Benefit is available to a Basic Cardmember and Supplementary Cardmember(s), who hold a valid American Express Platinum Card (“Platinum Card”) issued by American Express (Thai) Co., Ltd. (“American Express”) (the “Platinum Cardmember”).
• Upon purchasing 1 glass of beverage, the Platinum Cardmember will receive 1 complimentary glass of the same beverage or other type of beverage at the same or lower price. The Benefit is limited up to a maximum of 3 complimentary glasses per 1 Platinum Card per visit.
• Advance reservation is required through The Platinum Service at 0 2091 2828, press 3 after language selection.
• The Benefit is applicable only on the days and time periods as specified, between 1 January – 31 December 2025, except on the blackout dates. Benefit exclusions may apply. For more information on the blackout dates and Benefit exclusions, please contact the hotel directly.
• The payment must be fully made through the Platinum Card, provided that the name on the Card is the name of Platinum Cardmember.
• The list of beverages, prices and availability of products and services may vary throughout the year. Please contact the hotel for more information.
• The Benefit is non-transferable, non-extendable and cannot be exchanged for cash or other kind of Benefits or used in conjunction with other promotions, offers, discounts, vouchers or privileges, unless otherwise indicated.
• American Express reserves the rights to substitute the Benefits with other offers and to terminate or change the Benefits' Terms and Conditions at any time in compliance with applicable laws and regulations.
• In the event of any dispute arising from this Benefit, the decision of American Express shall be final and binding all related parties.
• American Express is not liable for any of the food, beverages, products or services provided or received in connection with this Benefit. In the event of loss, dissatisfaction or any dispute in relation to the products or services received under this Benefit, please contact the hotel directly.
• The Benefit is also subject to the hotel’s Terms and Conditions. Other Terms and Conditions of the hotel may also apply. Please check directly with the hotel.
• The Benefit is only applicable to the Platinum Cardmember, who meets the following criteria: (i) pay the full annual fee in the first statement; (ii) the Card account of the Platinum Cardmember is in good standing and/or not cancelled for any reason; and (iii) the Platinum Cardmember must not be in breach of any Terms and Conditions of the Platinum Card from the date he/she receives the Benefits to the date he/she uses the Benefit.
Platinum 1 for 1: Car Rental
• The Benefit is available to a Basic Cardmember and Supplementary Cardmember(s), who hold a valid American Express Platinum Card (“Platinum Card”) issued by American Express (Thai) Co., Ltd. (“American Express”) (the “Platinum Cardmember”).
• The 1 complimentary day for car rental will be given to the Platinum Cardmember on the second day of rental contract when making reservation of at least 2 consecutive rental days or more. To make a reservation, please contact The Platinum Service Assistance at 0 2091 2828 (press 3 after language selection).
• The Benefit is limited to 1 complimentary day per contract, regardless of the number of paid rental days. In case that the Platinum Cardmember refuses to receive the complimentary rental day, it cannot be transfer to any other periods or other contracts and cannot be claimed for any other substitution or converted to cash or any other monetary values.
• Advance reservation is required through The Platinum Service at 0 2091 2828, press 3 after language selection.
• The cost(s) occurred under this Benefit must be paid with the Platinum Card and the payment is non-refundable for all circumstances.
• The Benefit is available from 1 January – 31 December 2025. Blackout dates apply to this Benefit, including but not limited to, public holidays, festival periods, and other special periods. Please check the blackout dates upon making reservation.
• The following documents may be required for making a reservation; (i) national ID card or passport (ii) driver’s license which has been issued for at least 1 year.
• Upon using the rented car, late car return is allowed for up to 4 hours, otherwise it will be counted as 1 more day of car rental which will be subject to additional charge.
• The Benefit is non-transferable, non-extendable and cannot be exchanged for cash or other kind of Benefits or used in conjunction with other promotions, offers, discounts, vouchers or privileges, unless otherwise indicated.
• American Express reserves the rights to substitute the Benefit with other offers and to terminate or change the Benefit's Terms and Conditions at any time in compliance with applicable laws and regulations.
• In the event of any dispute arising from this Benefit, the decision of American Express shall be final and binding all related parties.
• American Express is not liable for any of cars or services provided or received in connection with this Benefit. In the event of loss, dissatisfaction or any dispute in relation to the products or services received under this Benefit, please contact AVIS directly.
• The Benefit is also subject to the AVIS’s Terms and Conditions. Other Terms and Conditions of AVIS may also apply. Please check directly with AVIS.
• The Benefit is only applicable to the Platinum Cardmember, who meets the following criteria: (i) pay the full annual fee in the first statement; (ii) the Card account of the Platinum Cardmember is in good standing and/or not cancelled for any reason; and (iii) the Platinum Cardmember must not be in breach of any Terms and Conditions of the Platinum Card from the date he/she receives the Benefits to the date he/she uses the Benefit.
Other Platinum Benefits
• The Benefit is available to a Basic Cardmember and Supplementary Cardmember(s), who hold a valid American Express Platinum Card (“Platinum Card”) issued by American Express (Thai) Co., Ltd. (“American Express”) (the “Platinum Cardmember”).
• The Benefit is available when payment is fully made through the Platinum Card. No savings will be accorded if the Platinum Card is presented by anyone whose name does not match with the name appeared on the Card.
• The Benefits are excluding taxes and service charges (unless otherwise stated).
• For Dine 4 Pay 3 Benefit, the Platinum Cardmember will receive a complimentary course menu which has the lowest or equal price.
• The Benefit is applicable to one Platinum Card per table, per Party.
• A Party is a group of 2 or more persons dining at 1 or more tables. Where there is a request for side by side or nearby tables, this will be considered as 1 Party and 1 Platinum Card per table per Party policy will apply. Request for side by side or nearby table is subject to availability.
• The Benefits is not applicable with private events, takeaway items, other special promotional offers, hotel offers or programs.
• The Benefit is available from 1 January – 31 December 2025, except on the blackout dates. Benefit exclusions may apply. For more information on the blackout dates and Benefit exclusions, please contact the respective restaurants, hotels, spa or the facility directly.
• The meal periods, menus, prices, change of concepts and operating hours of the restaurants may vary throughout the year. Please contact the respective restaurants for more information.
• Reservations are on a first-come, first-served basis, based on the availability.
• Advance reservation is required through The Platinum Service at 0 2091 2828, press 3 after language selection. The payment must be fully made through the Platinum Card, provided that the name on the Card is the name of the Platinum Cardmember.
• The discounts on room accommodation, spa and special discount items under this Benefit are not applicable to group booking of more than 6 persons.
• The Benefit is non-transferable, non-extendable and cannot be exchanged for cash or other kind of Benefits or used in conjunction with other promotions, offers, discounts, vouchers or privileges, unless otherwise indicated.
• American Express is not liable for any of the food, beverages, products or services provided or received in connection with this Benefit. In the event of loss, dissatisfaction or any dispute in relation to the products or services received under this Benefit, please contact the restaurant, hotel, spa or the facility directly.
• American Express reserves the rights to substitute the Benefit with other offers and to terminate or change the Benefit's Terms and Conditions at any time in compliance with applicable laws and regulations.
• In the event of any dispute arising from this Benefit, the decision of American Express shall be final and binding all related parties.
• Terms and Conditions of the restaurants, hotels, spas, and the facilities also apply. Please contact the respective restaurant, hotel, spa or the facility directly for more information.
• The Benefit is only applicable to the Platinum Cardmember, who meets the following criteria: (i) pay the full annual fee in the first statement; (ii) the Card account of the Platinum Cardmember is in good standing and/or not cancelled for any reason; and (iii) the Platinum Cardmember must not be in breach of any Terms and Conditions of the Platinum Card from the date he/she receives the Benefits to the date he/she uses the Benefit.
9. Full Terms and Conditions for Membership Rewards PLUS can be viewed here.
10. Terms and Conditions for 5X Membership Rewards points on overseas spending (“Benefit”)
• The Benefit is available to a Basic Cardmember, who holds a valid American Express Platinum Card (“Card”) issued by American Express (Thai) Co., Ltd. (“American Express”) (the “Platinum Cardmember”).
• The Platinum Cardmember will receive 1 Membership Rewards base point from every Baht 25 equivalent spent and 4 additional BONUS Membership Rewards points from every Baht 25 equivalent spent on overseas transactions in foreign currencies in excess of Baht 500,000 (the “BONUS Points”) from the enrollment date until 31 December 2025 (the “Program Period”). The total number of BONUS Points are limited to a maximum of 67,500 points per Card account.
• Enrollment is required in order to enjoy this Benefit. The enrollment link will be available in go.amex/platinumcard_en during the Program Period. You can enjoy this Benefit from the enrollment date until the end of the Program Period. Any spending that occurs prior to the enrollment will not be counted as qualified transactions under this Benefit.
• The BONUS Points shall be awarded in blocks of 4 Membership Rewards points for each Baht 25, on a cumulative basis during the Program Period. The remainder which is less than Baht 25 will be disregarded and not be included in the calculation.
• Membership Rewards points and BONUS Points will be awarded to your Card account within 90 days after the end of Program Period, or on the specific date that American Express may notify the Platinum Cardmembers otherwise in advance.
• The spending on the Supplementary Platinum Card will be counted as spending by the Basic Platinum Cardmember.
• The BONUS Points cannot be transferred to any other persons or accounts.
• American Express reserves the rights to substitute the Benefit with other offers and to terminate or change the Benefit's Terms and Conditions at any time in compliance with applicable laws and regulations.
• In the event of any dispute arising from this Benefit, the decision of American Express shall be final and binding all related parties.
• The Benefit is only applicable to the Platinum Cardmember, who meets the following criteria: (i) pay the full annual fee in the first statement of respective membership year; (ii) the Platinum Cardmember is enrolled in Membership Rewards Program; (iii) the Card account of the Platinum Cardmember is in good standing and/or not cancelled for any reason; and (iv) the Platinum Cardmember must not be in breach of any Terms and Conditions of the Platinum Card from the date he/she receives the Benefit to the date he/she uses the Benefit.
• Membership Rewards point Program’s Terms and Conditions apply.
11. Terms and Conditions for 3X Membership Rewards points on your birth month (“Benefit”)
• The Benefit is available to a Basic Cardmember, who holds a valid American Express Platinum Card (“Platinum Card”) issued by American Express (Thai) Co., Ltd. (“American Express”) (the “Platinum Cardmember”).
• The Benefit is applied to all spending with the Platinum Card that occur within the Platinum Cardmember’s birth month in the year of 2025 (the “Eligible Transaction”). Please acknowledge that the 3X Membership Rewards points Benefit is not applied to the spending that occur in any other months.
• The 3X Membership Rewards points refer to 1 point earned from every Baht 25 spent with the Platinum Card, PLUS 2 EXTRA points given as a bonus for every Baht 25 spent on your Eligible Transactions. The maximum limit of Eligible Transactions is Baht 50,000 throughout the birth month.
• The 3X Membership Rewards points will be calculated for every incremental Baht 25 spending. The amount in-between that does not reach another incremental Baht 25 spent will not be calculated for 3X points.
• American Express will credit the EXTRA Membership Rewards points to the Platinum Cardmember’s account within 90 days after the date of transaction, or on the specific date that American Express may notify the Platinum Cardmembers otherwise in advance.
• Any spending that is cancelled or refunded will be invalid for this Benefit.
• Terms and Conditions of American Express Membership Rewards points are applied to this Benefit.
• The EXTRA Membership Rewards points earned under this Benefit cannot be transferred to any other Card accounts.
• The Benefit is non-transferable, non-extendable and cannot be exchanged for cash or other kind of Benefits or used in conjunction with other promotions, offers, discounts, vouchers or privileges, unless otherwise indicated.
• American Express reserves the rights to substitute the Benefit with other offers and to terminate or change the Benefit’s Terms and Conditions at any time in compliance with applicable laws and regulations.
• In the event of any dispute arising from this Benefit, the decision of American Express shall be final and binding all related parties.
• The Benefit is only applicable to the Platinum Cardmember, who meets the following criteria: (i) obtained the card approval before the birth month in the year 2025 and paid the full annual fee in the first statement; (ii) the Card account of the Platinum Cardmember is in good standing and/or not cancelled for any reason; and (iii) the Platinum Cardmember must not be in breach of any Terms and Conditions of the Platinum Card from the date they receive the Benefit to the date he/she uses the Benefit.
12. Terms and Conditions of Air Privilege program
• The Air Privilege Program ("APP") is available to Basic Cardmember and Supplementary Cardmember(s), who hold a valid Platinum Card issued by American Express (Thai) Co., Ltd. ("American Express") (the "Eligible Cardmember").
• APP offer is valid on reservations made via Platinum Travel Service Tel. 0 2091 2828 press 2 after language selection.
• Payment must be made with the Platinum Card. The maximum purchase is 8 pax, including the Eligible Cardmember.
• Participating airlines reserve the right to change, cancel or restrict flight operations without prior notice.
• APP companion or individual traveler special fare, seat allocations or upgrades, may be limited by airlines to certain flights and/or dates (“blackouts”).
• APP is subject to the Terms and Conditions of each participating carrier. American Express does not guarantee that seats or tickets will be available.
• Certain airlines may impose a charge for APP companion tickets, upgrades, or individual traveler special fares either generally or during high-demand season periods. You will be advised of any applicable charge at the time of booking.
• To qualify for an APP companion ticket upgrade or individual traveler special fare:
1) Your journey must start and end at the same port in Thailand and be completed within the period during which your selected carrier participates in the program. You will be advised of any applicable dates at the time of booking.
2) A ticket must be purchased with the designated APP non restricted fare in Thailand on a participating airline and charged to a valid Platinum Card which is in good standing and is billed in Thai Baht.
3) The Eligible Cardmember who purchases the ticket(s) offer must be one of the travelers.
4) APP tickets are non-transferable and non-endorsable.
5) The Eligible Cardmember may purchase tickets for their companion(s) and must travel together on same itinerary for the whole journey.
6) The person using the companion ticket must travel with and have the same itinerary as the Eligible Cardmember with the paid ticket and is subject to all applicable government fees, taxes and charges.
7) Any travel on non-participating airlines must be ticketed and paid for separately and is not part of the APP. Certain code share or flights with worldwide partners of the participating airlines may not apply.
• American Express acts only as a travel agent for travel service providers and does not own or operate any airline or means of transportation.
• American Express is not liable for service deficiencies on the part of airlines or other service providers, including but not limited to, accidents and injuries, delays, changes in routes or itineraries, loss, theft or damage to possessions.
• American Express strongly advises travelers to insure themselves against travel risks. Travelers are responsible for ensuring that they have valid travel documentation and for complying with the health, customs, currency and other laws of any country they enter or attempt to enter.
• APP cannot be used for group bookings
• American Express reserves the rights to substitute the offer with other offers and to terminate or change the offer's Terms and Conditions at any time in compliance with applicable laws and regulations.
• In the event of any dispute arising from this offer, the decision of American Express shall be final and binding all related parties.
• The offer is only applicable to the Eligible Cardmember, who meets the following criteria: (i) pay the full annual fee in the first statement; (ii) the Card account of the Eligible Cardmember is in good standing and/or not cancelled for any reason; and (iii) the Eligible Cardmember must not be in breach of any Terms and Conditions of the Platinum Card from the date they receive the privilege to the date they use the privilege.