Our alert services help keep you
safe and secure
You'll always know what's going on with your
Account thanks to our Account alerts.
Find out more about these services and
how they keep you up to date.
Transaction Alerts
We will be providing alerts to you whenever a
transaction of S$1,000 and above is
made on your Card.
These alerts will be sent to you via SMS or Email.
Alternatively, you can choose when to receive transaction alerts by setting a transaction alert
threshold via your online account.
Supplementary Card Members will have the choice to opt in to receive transaction alerts for transactions made on their Card Account. The alerts will be sent to the mobile number associated with the relevant Card Account. Supplementary Card Members can also log in to their own online accounts to opt in and manage their transaction alerts preferences. For more information, please click here for FAQs.
To make changes to the threshold amount or delivery preferences, log on to your Online Services Account at americanexpress.com.sg. If you have enrolled and indicated your alert preferences previously, they will remain unchanged.
Extended Alerts
You will be receiving notifications of confirmation
from American Express each time you make a change
to the personal information on your Card Account
such as your billing address, mobile number or email address.
How Account alerts work:
From balance updates to reminders about when your next payment is due, Account alerts help you track
your spending and stay on top of your Account.
Opt in to Account alerts.
Choose whether you want to receive alerts by text or email.
Put them on hold if you're travelling, or change the time zone they arrive in.
Other ways we protect you
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