The Platinum af'FAIR
The Platinum af'FAIR 2020 General Terms and Conditions
  • The event is open to Platinum Members holding The Platinum Card®  ("Platinum Members") only and excludes The American Express® Platinum Credit Card Members who are not also Platinum Card Members.
  • Invitation is non-transferable and only for the basic Platinum Member.
  • Only the basic Platinum Member will have access to the virtual platform.
  • RSVP is subject to availability and on a first-come, first-served basis.
  • Under the law, consumption of alcohol is prohibited for those under 18 years of age. Please drink responsibly.
  • This event is confirmed at time of print but may be subject to changes without any prior notice or liability to any party.
  • Event RSVP is only confirmed upon receipt of completed authorization form and successful charging of Membership Rewards Card Account. Once booking is confirmed, it is non-refundable and non-exchangeable, and resale is prohibited. 
  • Please note that the redemption of points will be reflected in your next Account statement.
  • American Express International Inc. does not assume liability for (i) injury or bodily harm or (ii) loss or damage to property, howsoever caused, arising from, or in connection with this virtual event, benefits and privileges.
  • American Express and/or Merchant(s) reserve the rights to terminate or change the virtual event at any time, due to unforeseen circumstances out of American Express’s control. In the occasion of any changes, American Express will alert guests via concierge.
  • The provision of services, activities or benefits stated is the responsibility of the respective service establishment. American Express acts solely as a payment provider and is not responsible or liable in the event that such services, activities or benefits are not provided or fulfilled by the service establishment. You acknowledge that any dispute in relation to the above are to be directly solely to the service establishment providing such services, activities or benefits.
  • Attending the virtual event will require downloading of a third-party application – Virtway onto your electronic device. A detailed guide on how to download the application will be sent upon successful RSVP. Please refer to Usage of Virtway Terms and Conditions for more information. 
  • Please note that some activities will require access to your electronic device’s microphone. By attending the virtual event, you give your consent for your microphone to be accessed by Virtway. 
  • Please note that some forms of recordings may take place during the virtual event, including photography, video and/or audio recording. By attending the virtual event, you give your consent for your image or voice (“data”) to be recorded at the virtual event and for such data to be used or quoted in internal printed materials at American Express and/or external media channels (including social media sites). 
  • American Express reserves the rights at any time to amend the Terms and Conditions listed or terminate the event, without prior notice and without assigning any reason.
  • By providing American Express and Concepts Golf Management Ltd and with personal information, the Platinum Member consents for American Express and Concepts Golf Management Ltd to collect, use and disclose his or her respective personal information for the purpose of facilitating his or her participation and/or purchase and to provide him or her with information on the virtual event. 

 

The Platinum af’FAIR Packages Terms and Conditions

  • Singapore Swing
    • Price: 20,000 Membership Rewards points. 
    • Card Member will receive one unique user ID and password to enter the virtual platform, on one device during the selected timeslot only. 
    • Cardmember will receive:
      • 1 bottle of Ruinart Blanc de Blancs NV
      • 1 botttle of Ruinart Rosé NV
      • A choice of cuisine & beverage set from Chef Kang, Little Farms, Uncle Leong Seafood, Lush Platters or Fine Palate.
      • A Platinum memento
    • Detailed information on available cuisine & beverage set options will be sent to Card Members upon successful RSVP.
    • The 1 bottle of Ruinart Blanc de Blancs NV and 1 bottle of Ruinart Rosé NV will be based on American Express's discretion. American Express reserves the rights at any time to replace the 1 bottle of Ruinart Blanc de Blancs NV and 1 bottle of Ruinart Rosé NV with an alternative alchol option of equal, or higher value. 
  • Love Local
    • Price: 5,000 Membership Rewards points.
    • Card Member will receive one unique user ID and password to enter the virtual platform, on one device during the selected timeslot only.
    • Card Member will receive:
      • A choice of cuisine & beverage set from From Chef Kang, Little Farms, Uncle Leong Seafood, Lush Platters or Fine Palate
      • A Platinum memento
      • Detailed information on available cuisine & beverage set options will be sent to Card Members upon successful RSVP.
  • Native Nomad 
    • Price: 500 Membership Rewards points.
    • Card Member will receive one unique user ID and password to enter the virtual platform., on one device during the selected timeslot only. 
  • Program highlights for the virtual event and unique user ID and password will be sent to Card Member's email address 2-3 days before the event. 
  • Alcohol and/or choice of cuisine & beverage set, and Platinum memento will be delivered during the selected event timeslot, to the address arranged with the Card Member. 

 

Usage of Virtway Terms and Conditions

  • The virtual event requires Card Members to download a native application onto their mobile, tablets or laptops. Prior installation is required and would take approximately 100MB of storage space.
  • The basic hardware requirements are as follow:

Component

Minimum Specifications

CPU

2GHz

RAM Memory

4GB

GPU (Graphics Card) 

OpenGL® 3.2 compliant

256MB dedicated memory (VRAM) 

Sound Card

DirectSound

TM  

compatible

  • The virtual platform is hosted on a native application that allows you to access interactive virtual environments with Windows (7/8/10), MAC OS X, iOS and Android Operating Systems.
  • Cardmembers will require the following versions laptop, mobile/tablet to access the virtual event:

Laptop

 

Windows

Windows VistaTM or higher is required (Windows

 

10TM is recommended). 

Mac OS 

Mac OS X 10.15 (Catalina) or higher. 

Mobile / Tablets

 

Android

An Android version of 5.0 or higher must be used 

iOS

A 64-bit iOS version is required (iOS 11 or higher). (iPhone 5S or

 

older), but a tablet-sized device is recommended (iPad or iPad mini) for an

 

optimal visualization.

  • The native application makes several network connections during its life-cycle to perform certain tasks like content download, multi-user synchronization, or VoIP.
  • Card Members must have access to connection via ports TCP/443 (used for establishing standard HTTP connections) and TCP/1935 (used for desktop sharing and webcam sharing functions).
  • Card Members should have a stable internet connection of at least 5 Mbits for ideal user experience.
  • Card Members should expect a slight delay while the native application and the virtual environments are first launched for the virtual assets to be downloaded.
  • For ideal user experience, Card Members should expect a sustained internet bandwidth consumption of a 0.5kb/sec upload and download.
  • Speed and smoothness in the usage of the virtual environment is dependent on Card Member’s individual internet connectivity.
  • Card Members will not be permitted to log in to two devices at any given time.
  • A headset must be connected to the device prior to the launching of the native application.
  • Card Members should consider the security permissions required if they are using their business electronic devices for this virtual event.

 

Arcade Games Terms and Conditions

  • Card Members are required to maintain strict confidentiality regarding all login data, identification and passwords.
  • The five (5) games that are available for play during The Platinum af’FAIR 2020 are:
    • Fetch & Catch
    • Spot It! 
    • Turbo Boost
    • Memory Master
    • Penguin Pop     
  • In-games instructions are provided in the individual game itself. Card Members can refer to the in-game instructions on the game play format.
  • Card Members are free to play as many rounds of the games during their selected event timeslot.
  • Card Members are required to enter their valid unique username for each round of the game to be eligible for the leaderboard.
  • The top five (5) scorers of the leaderboard for each game in each event timeslot will be eligible to receive a prize/
  • Prizes will be announced on amex.co/plataffair2020arcadeprizes and are subjected to change by American Express International Inc., at any time, without prior notice
  • Prize cannot be exchanged and cannot be substituted for cash.
  • American Express International Inc. reserves the rights to select reserve top scorers to replace the original top scorers, if he or she is subsequently disqualified.
  • The top scorers will be announced on amex.co/plataffair2020arcadeprizes by 31 December 2020.
  • American Express International Inc. will contact the top scorers via the email that was used to RSVP for The Platinum af’FAIR 2020 by 31 December 2020. Top scorers are required to provide their delivery address (Singapore-based) to facilitate in the delivery of the prize.
  • The prize will be delivered to the top scorers by 31 January 2021 to the address arranged with the top scorers.
  • Card Members are prohibited from enacting any form of manipulative interference in the games.
    • Card  Members are not entitled to utilize measures, mechanisms, or software that could interfere with the function or progress of the games.
    • Card Members may not take measures that may cause an unreasonable or excessive burden on technical capacity.
    • Card Members are not allowed to block, rewrite, or modify content generated by the game administration or to interfere with the games in any manner.
  • Under no circumstances may Card Members:
    • Create or use cheats, mods and/or hacks, or any other third-party software products that may change the result of the games
    • Use software that allows the mining of fate or otherwise intercepts or collects information in connection the games
    • Sell, buy, or trade user accounts
    • This includes all circumvention, similar actions, or actions that produce an effect that matches the aforementioned bans.
  • American Express International Inc. does not assume liability for (i) injury or bodily harm or (ii) loss or damage to property, howsoever caused, arising from, or in
  • connection with the games, benefits and privileges.
  • By providing American Express and Concepts Golf Management Ltd and with personal information, the Card Member consents for American Express and Concepts Golf Management Ltd to collect, use and disclose his or her respective personal information for the purpose of facilitating his or her participation and/or the delivery of prize should he or she be an eligible winner. 

 

Spin to Win Terms and Conditions

  • Card Members are required to maintain strict confidentiality regarding all login data, identification and passwords.
  • Card Members are required to enter their valid unique username and password to be eligible to take part in the sure-win lucky dip.
  • Card Members are eligible to one (1) chance only during their selected event timeslot and the prize will be selected at random via a computerized system.
  • The Prize is non-transferable and non-exchangeable for cash, credit or kind.
  • The full list of prizes can be found on amex.co/plataffair2020stwprizes and are subjected to change by American Express International Inc., at any time, without prior notice.
  • American Express International Inc. will contact Card Members via the email that was used to RSVP for The Platinum af’FAIR 2020 by 31 December 2020 to request for their delivery address (Singapore-based) to facilitate in the delivery of the prize.
  • The prize will be delivered to Card Members by 31 January 2021 to the address arranged with the Card Members.
  • American Express International Inc. does not assume liability for (i) injury or bodily harm or (ii) loss or damage to property, howsoever caused, arising from, or in connection with the lucky dip, benefits and privileges.
  • By providing American Express and Concepts Golf Management Ltd and with personal information, the Card Member consents for American Express and Concepts Golf Management Ltd to collect, use and disclose his or her respective personal information for the purpose of facilitating his or her participation and/or the delivery of prize. 
  • Card Members are prohibited from enacting any form of manipulative interference in the games.
    • Card  Members are not entitled to utilize measures, mechanisms, or software that could interfere with the function or progress of the games.
    • Card Members may not take measures that may cause an unreasonable or excessive burden on technical capacity.
    • Card Members are not allowed to block, rewrite, or modify content generated by the game administration or to interfere with the games in any manner.
  • Under no circumstances may Card Members:
    • Create or use cheats, mods and/or hacks, or any other third-party software products that may change the result of the games
    • Use software that allows the mining of fate or otherwise intercepts or collects information in connection the games
    • Sell, buy, or trade user accounts
    • This includes all circumvention, similar actions, or actions that produce an effect that matches the aforementioned bans.

 

Digital Memorabilia Terms and Conditions

  • The Digital Memorabilia include:
    • Digital Calligraphy
    • Digital Caricature
    • Digital Comic Strip
  • Each Card Member with a valid User Name and password is entitled to redeem 1 Digital Calligraphy Artwork, 1 Digital Caricature Artwork and 1 Digital Comic Strip Artwork.
  • Digital Memorabilia will be emailed to the email address provided by CM in the form(s) submitted at the virtual booth and it will be sent within 2 to 5 days.

 

Programmes Terms and Conditions

 

  • Key Entertainment Act
    • This comedy segment contains tongue-in-cheek humour that is meant entirely in jest and not intended to cause offence. The views and opinions expressed in this act are those of the performer and do not reflect the official policy or position of American Express. Any content provided in this act is not intended to malign any club, organization, company, individual, or anyone or anything.
  • Think Tank Talks
    • The views and opinions expressed in the talks are those of the speakers and do not reflect the official policy or position of American Express.
    • American Express accepts no liability for any consequences, or any loss/damage howsoever suffered by any person, arising from the provision or purchase of any product and services from the above event.