Frequently Asked Questions:
Car Hire

One way rentals: If you are returning the car to a different location a fee will normally apply.  If it is not specified that this fee is included in the rate, it will be payable in local currency directly to the supplier at the rental desk upon collection.  Please refer to the car policy/rate inclusions and your rental voucher for further information. 

If you collect or return your vehicle outside the pick-up/drop-off time and date booked, additional charges may be applicable.

A valid credit card in the first name and surname (no abbreviations) of the lead driver must be presented at the rental desk in order to pre-authorise/charge a deposit.
If you are driving overseas, you may require an International Driving Permit (IDP) also known as an international driver’s licence, as well as your domestic driver’s licence. Please note that copies or digital copies of your licence will not be accepted at the rental desk. You will need to present original documents at the time of pick-up.  

This varies so please refer to the car policy/rate inclusions and your rental voucher for further information. 

For some car rental companies renters must be at least 25 years of age, while others may charge an additional fee. You must have a valid driver's license and major credit Card to complete your booking.

We’ll issue a booking confirmation email including your itinerary details. You can print off your car hire voucher online on completion of the reservation or via "My Booking" section on the homepage.