More reasons than ever to accept American Express
Call 0800 800 855 (9.00am to 6.00pm, Monday to Friday.) or + 64 9 583 8340 if outside New Zealand.
Accepting American Express at your business gives you access to:
Competitive and transparent pricing
Customers that spend more. American Express Card Members report spending 3.6x more than Non-Card Members1.
Dedicated support for managing your business
Best-in-class solutions to help prevent fraud and disputes
Take the guesswork out of your rates
As well as being competitive, we offer merchant rates that are transparent, based on your industry and annual account activity. The rate stays the same for every American Express Card that comes your way2.
Attract customers to your business
Your business could be featured in personalised emails we send to our Card Members3.
- 68% of American Express Card Members report they look for signs that the merchant accepts American Express before making a purchase4.
- American Express Card Members report spending 3.6x more than Non-Card Members at small businesses1
Start accepting American Express today and you could be part of the Shop Small campaign
We continue to support small businesses across New Zealand with our commitment to drive American Express Card Members to shop locally all year round. Through unwavering community support and the proud backing of American Express, small businesses continue to grow and thrive.
Using our marketing channels, we are proactively asking our Card Members to get behind the Shop Small movement and support their community by shopping at local small businesses.
All Shop Small business have access to complimentary Shop Small campaign signage and supplies.
An extra set of eyes on your business
Help reduce fraud with a suite of tools designed to help flag suspicious activity and keep your business safe. We also continually update our policies to make managing disputes easier.
To understand our Disputes Process better click here
Accept our Cards and enjoy the backing of American Express
Call 0800 800 855 (9.00am to 6.00pm, Monday to Friday.) or + 64 9 583 8340 if outside New Zealand.
1. American Express Card Member data comes from internal sources; external cardholder data sourced from the Reserve Bank of New Zealand via https://www.stats.govt.nz/information-releases/electronic-card-transactions-march-2022/ as at April 2022.
2. Your rate structure and other terms will be explained to you in full before set up of your new merchant account.
3. Your business could be recommended to Card Members in Card Member emails sent by American Express.
4. American Express• commissioned internet panel survey conducted in April 2022 - May 2022 based on purchases made in the 6 months prior to the survey.