With worldwide acceptance and rewards for spend, your Card's the perfect travel companion.
Planning a trip or already overseas?
Choose an option below to find out more about using your Card while travelling.
To make your holiday even more relaxing,
there are a few things we suggest you do before you take off.
Pre-travel checklist
- Check your Card before you leave, just to make sure it doesn’t expire while you are overseas.
- Be aware of your Credit Card limit if you plan on spending while you’re away.
- Save your insurance details, including policy and contact numbers in a handy place.
- To avoid any extra charges, set up automatic Credit Card payments before you go.
- Download our mobile app to easily manage your Account, wherever you are.
Download the Amex Mobile App
Should I tell American Express I’m travelling?
Thanks to American Express Fraud Protection, you don’t need to let us know when you are travelling overseas. Because of our robust security systems, we continually monitor uncharacteristic transactions on your Account that we suspect might be fraudulent. If we detect any suspicious activity, we will make every effort to contact you.
Make your next trip a great one
Booking your travel
With American Express Travel Online
Book your flight and accommodation with us and you’ll earn Membership Rewards points.
With points
Pay for your next trip with Membership Rewards points and/or a Travel Credit.
Complimentary Travel
Insurance
As an American Express Card Member, depending on your Card type you could get access to complimentary Travel Insurance, when you use your Card to pay for a trip.
Purchase Travel Insurance
If you’re planning a trip, we offer Card Members access to a range of insurance policies with optional extras.
Need an extra Card for your travel partner?
Apply for an Additional Card to share the benefits and convenience of your American Express® Card when you’re travelling with someone. Earn points on your spend and have a back up Card should anything go wrong.1
Understand your Membership benefits
On top of complimentary Travel Insurance, airport lounge access and other exclusive benefits, your American Express Membership has been designed to make your travel time even more enjoyable.
Get away sooner with the fastest Airpoints Dollar™ earning Platinum Credit Card
The American Express
Airpoints Platinum Card
- $70 spend = 1 Airpoints Dollar2
- Complimentary passes to over 1,300 airport lounges with Priority PassTM3 and The Centurion® Lounge at Sydney International Airport or Melbourne International Airport4
Need to know more about managing your Account?
Whether you’re just getting started, or want to learn more about maximising your Card benefits, here’s everything you need to know about managing your Card.
Explore our Personal Cards
Airpoints
Earn Airpoints
Dollars fast
Rewards
Earn points from
everyday spending
No Annual Fee
Card Member benefits
with no annual fee
1. Additional Card Members must be 18 years of age or over. Please note Additional Cards are referred to as Supplementary Cards in some Terms and Conditions and marketing materials. The basic Card Member will be liable to pay for all spend made by Additional Card Members.
2. Airpoints Terms & Conditions. Subject to the American Express Airpoints Platinum Card Benefits Terms and Conditions available here. Status Points and Airpoints Dollars are not earned on purchases of American Express Travellers Cheques, Gift Cards or for purchases of Foreign Exchange, cash advances, balance transfers, interest, annual Card fees or other fees and charges billed to the account. Air New Zealand Airpoints Programme terms and conditions also apply. Airpoints Dollars and Status Points earning rates are subject to change with reasonable notice.
3. Priority PassTM. Your Priority Pass benefit will be limited to lounge access only. Non-lounge airport experiences in the form of food and beverage credits at restaurants, cafes and bars will no longer be available. To enjoy access to over 1,300 lounges in more than 140 countries, please visit www.prioritypass.com and log in for a list of available lounges. Subject to the Terms and Conditions of the Priority Pass™ program. Priority Pass is an independent airport lounge access program. Basic American Express Airpoints Platinum Card Members are entitled to two complimentary visits within each 12-month membership period, after which every visit would be charged to your American Express Card as per the prevailing rates available at www.prioritypass.com. Some lounges do not admit guests. To access participating Priority Pass lounges, present your Priority Pass card and confirmed airline boarding pass. In some lounges, Priority Pass member must be 21 years of age to enter without a parent or guardian. Priority Pass members must adhere to all house rules of participating lounges. Amenities may vary among airport lounge locations. Conference rooms, where available, may be reserved for a nominal fee. Priority Pass lounge partners and locations are subject to change. All Priority Pass members must adhere to the Priority Pass Conditions of Use, including house rules of participating lounges, and can be viewed at www.prioritypass.com. Please allow 4-6 weeks from enrolment to receive your Priority Pass card and membership package.
4. The Centurion® Lounge. Entry into The Centurion® Lounge is governed by the full Terms and Conditions available at amex.com.au/airportlounge. All entrants must adhere to the General Conditions of Entry. The American Express Airpoints Platinum Card Members are entitled to a total of two (2) entries into The Centurion® Lounges in Australia per calendar year (1 January to 31 December). Complimentary access is available for the Card Member’s children 17 years and younger. Card Members wishing to bring additional guests may be subject to a charge that is to be processed on the Card Member's American Express Card.
When you’re away travelling it’s great to know, if you ever need assistance, our Global Support Team is just a phone call away. What’s more, you also get priority access to some great benefits and rewards that will make your trip even more memorable.
How do you get in touch while you’re overseas?
No matter where you are in the world, we’ll be here when you need us 24/7. If your Credit Card is lost or stolen, we'll make it easy for you to report it – and get it replaced as soon as possible. You'll get a new Card, usually within 48 hours.
From New Zealand, call 0800 656 660.
From overseas, call + 64 9 583 8300.
Will you be charged foreign transaction fees?
A foreign transaction fee is a percentage of the New Zealand dollar value of foreign currency transactions, so remember to factor these fees into your budget. American Express charges a currency conversion fee of 2.5% of the converted amount of the transaction for each foreign currency purchase you make.
Fraud Protection
Enjoy peace of mind, wherever you use your Card1
Fraud Protection covers you for any unauthorised charges online provided you notify us immediately if you suspect any fraudulent activity on your Account.
Purchase Protection
Shop with Confidence
Some American Express Cards give you 90 day protection for loss, theft or damage on eligible new purchases2. We know how frustrating it is to buy something and find that, when you get it home, it gets damaged. We’ll reimburse you for repair, replacement or accidental damage for purchases made on your eligible American Express Card.
Please refer to the terms and conditions of your eligible Card to view full details on purchase protection.
Understand your Membership benefits
On top of complimentary Travel Insurance, airport lounge access and other exclusive benefits, your American Express Membership has been designed to make your travel time even more enjoyable.
Make your travel time even more rewarding
Airport lounge access
Complimentary access for you and a guest to over 1,300 airport lounges with Priority Pass™3. Eligible Cards only.
Exclusive Global Dining
Program
Taste, the Global Dining Program for American Express Card Members, gives recommendations on local favourites, handpicked by our team of dining specialists.
Earn Airpoints Dollars™ as you
travel
It’s easy to earn Airpoints Dollars when you spend on your American Express Airpoints Card or American Express Airpoints Platinum Card.
Get away sooner with the fastest earning Airpoints Platinum Credit Card
The American Express
Airpoints Platinum Card
- $70 spend = 1 Airpoints Dollar2
- Complimentary passes to over 1,300 airport lounges with Priority PassTM5 and The Centurion® Lounge at Sydney International Airport or Melbourne International Airport6
Need to know more about managing your Account?
Whether you’re just getting started, or want to learn more about maximising your Card benefits, here’s everything you need to know about managing your Card.
Explore our Personal Cards
Airpoints
Earn Airpoints
Dollars fast
Rewards
Earn points from
everyday spending
No Annual Fee
Card Member benefits
with no annual fee
1. Fraud Protection Guarantee. Provided that you notify us immediately upon discovery of any fraudulent transactions and you have complied with your Card Conditions, you will not be held liable for any unauthorised charges. "Immediately" means as soon as you are aware but no later than on or after the due date for payment of the statement in which the fraudulent transaction appears.
2. American Express Airpoints Platinum Card Insurances are underwritten by Chubb Insurance New Zealand Limited (Company No. 104656) (Chubb) and are subject to the terms, conditions and exclusions contained in the American Express Airpoints Platinum Card Insurances policy of insurance between American Express International (NZ) Inc. (Company No. 867929) (American Express) and Chubb. This product page does not take into account your objectives, financial situation or needs. It is important for you to read the terms and conditions and consider the appropriateness of that insurance in relation to your individual requirements.
3. Priority Pass. Your Priority Pass benefit will be limited to lounge access only. Non-lounge airport experiences in the form of food and beverage credits at restaurants, cafes and bars will no longer be available. To enjoy access to over 1,300 lounges in more than 140 countries, please visit americanexpress.com.nz/platinumlounges for a list of available lounges. Subject to the Terms and Conditions of the Priority Pass™ program. Priority Pass is an independent airport lounge access program. Primary Platinum Card Members and one nominated Additional Platinum Card Member per Account are eligible for Priority Pass membership. At any visit to a Priority Pass lounge that admits guests, you may bring in one guest at no charge. You will be charged the prevailing retail rate for any additional guests. Some lounges do not admit guests. Both the Primary and Additional Platinum Card Members must enrol into Priority Pass and may access participating Priority Pass lounges by presenting your Priority Pass card and airline boarding pass. In some lounges, Priority Pass member must be 21 years of age to enter without a parent or guardian. Amenities may vary among airport lounge locations. Conference rooms, where available, may be reserved for a nominal fee. Priority Pass lounge partners and locations are subject to change. All Priority Pass members must adhere to the Priority Pass Conditions of Use, including house rules of participating lounges, and can be viewed at prioritypass.com. Please allow 4-6 weeks from enrolment to receive your Priority Pass card and membership package.
4. Airpoints Terms & Conditions. Subject to the American Express Airpoints Platinum Card Benefits Terms and Conditions available here. Status Points and Airpoints Dollars are not earned on purchases of American Express Travellers Cheques, Gift Cards or for purchases of Foreign Exchange, cash advances, balance transfers, interest, annual Card fees or other fees and charges billed to the account. Air New Zealand Airpoints Programme terms and conditions also apply. Airpoints Dollars and Status Points earning rates are subject to change with reasonable notice.
5. Priority PassTM. Your Priority Pass benefit will be limited to lounge access only. Non-lounge airport experiences in the form of food and beverage credits at restaurants, cafes and bars will no longer be available. To enjoy access to over 1,300 lounges in more than 140 countries, please visit www.prioritypass.com and log in for a list of available lounges. Subject to the Terms and Conditions of the Priority Pass™ program. Priority Pass is an independent airport lounge access program. Basic American Express Airpoints Platinum Card Members are entitled to two complimentary visits within each 12-month membership period, after which every visit would be charged to your American Express Card as per the prevailing rates available at www.prioritypass.com. Some lounges do not admit guests. To access participating Priority Pass lounges, present your Priority Pass card and confirmed airline boarding pass. In some lounges, Priority Pass member must be 21 years of age to enter without a parent or guardian. Priority Pass members must adhere to all house rules of participating lounges. Amenities may vary among airport lounge locations. Conference rooms, where available, may be reserved for a nominal fee. Priority Pass lounge partners and locations are subject to change. All Priority Pass members must adhere to the Priority Pass Conditions of Use, including house rules of participating lounges, and can be viewed at www.prioritypass.com. Please allow 4-6 weeks from enrolment to receive your Priority Pass card and membership package.
6. The Centurion® Lounge. Entry into The Centurion® Lounge is governed by the full Terms and Conditions available at amex.com.au/airportlounge. All entrants must adhere to the General Conditions of Entry. The American Express Airpoints Platinum Card Members are entitled to a total of two (2) entries into The Centurion® Lounges in Australia per calendar year (1 January to 31 December). Complimentary access is available for the Card Member’s children 17 years and younger. Card Members wishing to bring additional guests may be subject to a charge that is to be processed on the Card Member's American Express Card.