Your account made simple with the Amex App

Download the Amex App

iOS and Android only. See app store listings for operating system information.

ALERTS

 

Purchase alerts, balance summaries & reminders

 

Purchase alerts

 
 

Weekly balance summaries

 
 

Payment due reminders

 

AWARD WINNING SERVICE

 

The fastest way to access help with 24/7 chat

 

Start an online chat in seconds

 
 

Revisit conversations at anytime, anyplace

 

AMEX REWARDS

 

Pay with points in your App

 

 

Simply tap on an eligible transaction on the timeline to use
Membership Rewards® points to pay1 .

 

TAKE CONTROL

 

Lock your Card or manage your PIN anytime, anywhere

 

View, change and unlock your PIN anytime, anywhere.
No need to call us, just log in to the app and
access your PIN in the Account section.

MANAGE YOUR ACCOUNT

 

Access and search all your transactions in the App

 

Fast, secure access with Fingerprint or Face ID login

 
 

Check your spending power

 
 

Search 6 months of transactions

 

AMEX OFFERS

 

Earn rewards with regular offers

 

Find offers available exclusively in the Amex App

 
 

Add offers to your card with just one tap to get rewarded at the places you love to shop.

 

YOUR ACCOUNT MADE SIMPLE

 

Track your spending and set up alerts

Transaction and balance summary

Payment due and weekly balance and purchase alerts

Pay your Amex Statement via your Internet Banking

Pay your statement each month easily from your bank Account.

Put your payments on autopilot

Set up a direct debit to have your Amex balance paid in full automatically each month from your bank Account

Backed by our 100% fraud protection Guarantee

 

Our Fraud Protection Guarantee means you won’t pay for unauthorised spending on your Account. Whether your Card is lost or stolen, or your details have somehow gotten into the wrong hands, our dedicated Security Team will do what it takes to minimise any problems, such as crediting your Account or organising a replacement Card immediately2. Tell me more

Download the Amex App

 

 

Terms and Conditions

  1. Pay with Points

    Points will be debited from your Membership Rewards account and a credit placed on your Card in line with the points
    chosen to be used for the Eligible Charge. A minimum of 1,000 Membership Rewards points is required for any Use
    Points for Your Charges transaction. Any credit to your Card Account cannot exceed the amount of the relevant Eligible
    Charges. A credit will appear on your statement identified as “Membership Rewards Credit”. Points will be debited
    immediately and the credit will take up to 72 hours to appear online. Credits processed after the Card Account’s
    statement closing date will appear in the following statement. You are still responsible for payment of the amount due on
    your Card Account by the due date. Use Points for Charges is not available for redemption by Corporate Cards, Allied
    Liquor and Tasman Liquor American Express Gold Business Cards, and is not redeemable for cash via Credit balance
    refund. American Express will select and display each eligible charge for Use Points for Your Charges (“Eligible Charge”)
    and the Points required to pay for the Eligible Charge. Each Eligible Charge must: (a) appear within the first 150
    transactions of the Online Statement of the Summary of Accounts page; (b) be redeemed within 2 months of the
    charge appearing on your Card Account; (c) not currently or have previously been disputed; and (d) not be a fee. Eligible
    Charges, including the points rate required to pay for the Eligible Charge, may be changed at any time without notice.
    Use Points for Your Charges transactions can only be completed online. Use Points for Your Charges is available only to
    Basic Card Members enrolled in the New Zealand Membership Rewards programme and is subject to the full
    Membership Rewards Terms and Conditions

  2. Provided that you do not contribute to or unreasonably delay reporting any misuse of your Account and you have complied with your Card Conditions, you will not be held liable for any unauthorised charges

    Accessing the Amex App

    The Amex App and app features above are available only for American Express New Zealand Card Members who hold Cards issued by American Express International (NZ). To log in, Cardmembers must have an American Express user ID and password or create one in the American Express Online Account. Touch ID® login (IPhone 5 and above with iOS 8+) and Face ID® login (IPhone X and above).

    Apple, the Apple logo, Touch ID and iPhone are trademarks of Apple Inc., registered in the U.S. and other countries. App store is a service mark of Apple Inc.

    Android and Google Play are trademarks of Google Inc. The Android robot is reproduced or modified from work created and shared by Google and used according

Apple, the Apple logo, Touch ID and iPhone are trademarks of Apple Inc., registered in the U.S. and other countries. App store is a service mark of Apple Inc.

 

Android and Google Play are trademarks of Google Inc. The Android robot is reproduced or modified from work created and shared by Google and used according to terms described in the Creative Commons 3.0 Attribution License.