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Manage your Corporate Programme
efficiently by harnessing the exclusive
features of American Express @ Work.
Master the skill of data-driven decision-making
for your business with the help of our
comprehensive spending reports.
Set up alerts to get notifications about
critical aspects of your Corporate Programme.
Our online PA Guide gives you access to relevant forms, (product) information and contact details for managing your company's Corporate Programme.
Self-Service ‘My Settings’ Is Now Available
The new My Settings enhancement for PAs is now available. This convenient,
time-saving online feature helps PAs to manage their Two-Factor Authentication and login credentials via the @ Work homepage, eliminates the need to call the service centre. PAs can now easily add or change their mobile phone number, modify their 6–9-digit security code, reset their password, and remove any devices previously saved as ‘trusted’ that may no longer secure or in use. Within My Settings, PAs can also update alert preferences under the Communications Preferences section.
Currently available for: UK, IEC, Spain, Sweden, Norway, Netherlands, Italy, Germany, Austria, France, Finland, Belgium, Denmark, Australia, Hong Kong, Singapore, New Zealand, Japan, Taiwan, India, Thailand, US, GDC, Canada, Argentina, and Mexico.
*Please note that the Communications Preferences tab is not available for Finland and Belgium and will only be available for the following markets when the New Homepage design is released: Canada, Mexico, Argentina, India, Australia, New Zealand, Japan, Hong Kong, Taiwan, and Singapore.
New Programme Hierarchy Experience
Introducing a refreshed Programme Hierarchy interface where you can view your comprehensive company Account hierarchy. This new streamlined experience includes enhanced search results, dual-languages (where applicable), and a globally consistent experience, so you can track and run your programme more efficiently for one or multiple markets.
Launching in Australia, France, German, India, Italy, Mexico, Netherlands, New Zealand, Singapore, Spain, United Kingdom, Canada, United States* and for Global Dollar Card.
*Launching soon
Get ready for a smarter Status Tracking experience on American Express @ Work®
The new user programme has been launched to improve your Status Tracking experience. It’s all part of our aim to transform @ Work into one globally consistent user experience that delivers more seamlessly.
Intuitive navigation and relevant insights let you track, search, view and consolidate transactions quickly and easily.
From fewer Status Tracking pages and
simplified navigation to enhanced search capabilities, it’s all designed to
enhance your experience – and your business.
Recently launched in Denmark, GDC, Germany, Hong Kong, IEC, India, Japan, Netherlands, New Zealand, Norway, Singapore, Sweden and United Kingdom.
The Corporate Account Reconciliation (CAR) tool will be replaced by the refreshed American Express @ Work® Reconciliation
After many years of service, the Corporate Account Reconciliation (CAR) tool decommissioned for existing Users on 14 May 2023, and upgraded to the reimagined and User-friendly American Express @ Work® Reconciliation tool.
The CAR legacy tool will be decommissioned also for Programme Administrators (PAs) on 8 December 2023.
The refreshed @ Work Reconciliation will allow you to manage your centrally billed charges and reconciliation needs. We trust that your transition to using the new tool will be a smooth and seamless process. For any questions, please contact your Technical Solutions Support.
Refreshed American Express @ Work® Reconciliation experience for Programme Administrators
Introducing a redesigned and improved approach to the Corporate Account Reconciliation (CAR) tool. The refrehed @ Work Reconciliation offers intuitive
and easier navigation with a more User-friendly experience.
Launched* in: Argentina, Australia, Belgium, Canada, France, GDC, Germany, Hong Kong, Italy, Japan, Mexico, New Zealand, Netherlands, Singapore, Spain, and United Kingdom.
@ Work Reconciliation in local language is now available in: Argentina, Canada, France, Germany, Mexico, Netherlands.
*Tool available in English
Book Training Session
Please contact our Customer Service Team on
+31 (0)20-504 8999 and one of our Customer Care Professionals will be happy to advise you of the
available training sessions. The team is available
Monday to Friday 9 am to 5 pm.
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Customer Service for Programme Administrators (PA)
Telephone: +31 (0)20-504 8999