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Travel Assistance and Insurance
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TRAVEL ASSISTANCE AND INSURANCE
We understand that added peace of mind is key when you travel. That’s why your membership provides you with Platinum Travel Assistance, with benefits and services that accompany you and your eligible Additional Members on your journeys.
PLATINUM TRAVEL SERVICES
Whether you need to book a flight or reserve a table, we are here to help you. We do our best, regardless of the time, to assist you from planning your next getaway or managing an emergency. Simply contact our team of professionals who will help with your needs.
Terms and Conditions apply
PRIORITY PASS
As part of The American Express Global Lounge Collection, Platinum Card Members can enjoy unlimited, complimentary access to Priority Pass lounges around the world.
Terms and Conditions apply
GLOBAL LOUNGE COLLECTION
You deserve choices. With the American Express Global Lounge Collection®, we give you plenty, including access to 1,400 airport lounges across 650 cities around the world. Whether you’re looking for a place to rest and recharge or somewhere to catch up on work, enjoy our growing network of lounges across 140 countries and counting.
Explore Lounges
Terms and Conditions apply
FINE HOTELS + RESORTS
Indulge even more at some of the world’s most luxurious hotels. Enjoy competitive rates and complimentary benefits that offer an average total value of US$550 at over 1,600 extraordinary properties worldwide when you book Fine Hotels + Resorts through Platinum Travel Services.
Explore Hotels
Terms and Conditions apply
THE HOTEL COLLECTION
Delight your senses when you book The Hotel Collection with Platinum Travel Services. Get a US$100 experience credit* to use during your stay**.
* Experience credit varies by property.
** 2-night minimum stay required.
HILTON HONORS GOLD ELITE STATUS
With Hiton Honors Gold status, you can enjoy benefits at hotels and resorts within the Hilton Portfolio and earn reward stays faster with Hilton Honors Bonus Points.
Create Hilton Honors Membership
Upgrade Hilton Honors Membership to Diamond Status
Terms and Conditions apply
MELIÁREWARDS GOLD
As a member of The Platinum Card®, we’d like to invite you to take advantage of a selection of tempting privileges at participating Meliá Hotels International properties. With a rich selection of hotels in some of the most charming corners of the world.
Terms and Conditions apply
MARRIOTT BONVOY™ GOLD ELITE STATUS
As a Platinum Card® Member, you can upgrade to Marriott Bonvoy® Gold Elite status without meeting any stay requirements. Terms and limitations apply.
Terms and Conditions apply
HERTZ GOLD PLUS REWARDS® FIVE STAR
As a Platinum Card Member, enjoy special benefits such as discounts, upgrades, and priority service when renting with Hertz.
Terms and Conditions apply
PLATINUM CRUISE
Discover our curated cruises and exclusive credit on board benefits from our top partners, all set in stunning destinations. Benefits only apply if you book your trip through your Platinum Travel Service or the Amex Experiences App.
Terms and Conditions apply
MIAMI EXPERIENCES
Platinum Card Members can access special offers for experiences located in Miami, such as Miami HEAT games, select shows at Adrienne Arsht Center and more.
Go to the Offers tab in the Experiences App for upcoming experiences
Terms and Conditions apply
GLOBAL EXPERIENCES
An exclusive program that gives The Platinum Card® Members the chance to purchase tickets to some of the most desirable events, often before they go on sale to the general public.
Go to the Offers tab in the Experiences App for upcoming experiences
Terms and Conditions apply
AMEX EXPERIENCES APP
Download the Experiences App and get exclusive access to Global Experiences, Miami Experiences, reserve a table at the world’s most celebrated restaurants and enroll in our Partners Loyalty Programs, all from your mobile device.
RESTAURANTS
Whether you are looking for a local hotspot or a world-famous venue, a table for two or two hundred, we can help. If you are looking for new ideas close to home or suggestions in a strange city, our experts have local knowledge around the world.
Make a reservation through the Experiences App or contact the number on the back of your Card
MEMBERSHIP REWARDS
Membership Rewards points are our way of saying ‘thank you’ for using your Card. The way we see it, you’ve earned them, so you should be able to use them however you want. There are no limits to how many points you can earn and they do not have an expiration date. Enjoy!
Terms and Conditions apply
MEMBERSHIP REWARDS
Membership Rewards points are our way of saying ‘thank you’ for using your Card. The way we see it, you’ve earned them, so you should be able to use them however you want. There are no limits to how many points you can earn and they do not have an expiration date. Enjoy!
Terms and Conditions apply
2X MEMBERSHIP REWARDS POINTS
Exclusively for you. Double reward for eating out. Our Membership Rewards® points program got tastier. The Platinum Card® gives you two points for every eligible dollar spent in restaurants* within the U.S. So dine on and start accumulating points that you can redeem for your next vacation, or to continue your gastronomical journey.
*Not valid for restaurants located within another establishment.
Terms and conditions apply
AMEX OFFERS
From in line at the store to online from the couch, add Amex Offers to your eligible Card and earn rewards on qualifying purchases.
Access Online Services to explore offers
NO PRE-SET SPENDING LIMIT
Your The Platinum® Card has no pre-set spending limit which gives you purchasing power that adjusts with the use of your Card.
Terms and Conditions apply
PURCHASE PROTECTION
When life happens, American Express® has your back. With Purchase Protection get coverage on Accidental Damage or Theft, on purchases made with your eligible Card in the USA, for up to 90 days from the date of the purchase of the Covered Item. You will be reimbursed only for the amount charged to your Account.*
*Terms, conditions, exclusions, and limitations apply. Please see full terms
EXTENDED WARRANTY
The Extended Warranty Program can provide up to one additional year on original warranties of five years or less on purchases of Covered Products. It is an embedded benefit of your membership and requires no enrollment.*
*Terms, conditions, exclusions, and limitations apply. Please see full terms
PLATINUM TRAVEL ASSISTANCE
Your covered amount for emergency medical services offered as part of Platinum Travel Assistance [– Medical Assistance] can provide up to US$250,000 per trip.*
*Benefit limits apply. Please read important exclusions, restrictions and Terms and Conditions.
BAGGAGE ASSISTANCE
We understand that added peace of mind is key when you travel. With your Platinum Card, you have access to Baggage Assistance, which can provide services in the case of a loss of checked baggage while on an eligible trip.*
*Benefit limits apply. Please read important exclusions, restrictions and Terms and Conditions.
LEGAL REFERRAL AND ASSISTANCE
Should you need legal defense, Platinum Travel Assistance will provide legal assistance in the form of advanced legal and bail fees, up to US$10,000 per trip. All legal assistance funds advanced will be charged to your Platinum Card account automatically.*
*Benefit limits apply. Please read important exclusions, restrictions and Terms and Conditions.
TRAVEL INCONVENIENCE
The Travel Inconvenience Insurance Plan provides benefits in the event of: Missed Departures and Missed Connections; Delay, Cancellation or Overbooked Flights; and Luggage delay when the Covered Trip is purchased and charged to your account.*
*Terms, conditions, exclusions, and limitations apply. Please see full terms
TRAVEL ACCIDENT INSURANCE
You may have coverage of up to US$500,000 in case of loss of life or dismemberment while traveling on a Common Carrier Conveyance (air, land or water vehicle other than a rental), when the entire fare has been charged to the Card.*
*Terms, conditions, exclusions, and limitations apply. Please see full terms
CAR RENTAL LOSS & DAMAGE INSURANCE
When you use your eligible Card to reserve and pay for the entire rental and decline the Collision Damage Waiver (CDW) at the Rental Company counter, you can be covered for Damage to or Theft of a rental vehicle for up to US$50,000 in a Covered Territory up to 30 days.*
*Terms, conditions, exclusions, and limitations apply. Please see full terms. Not all vehicle types or rentals are covered. Coverage is not available in all territories. This product provides excess coverage and does not include liability coverage.
EXTENDED WARRANTY
The Extended Warranty Program can provide up to one additional year on original warranties of five years or less on purchases of Covered Products. It is an embedded benefit of your membership and requires no enrollment.*
*Terms, conditions, exclusions, and limitations apply. Please see full terms
PURCHASE PROTECTION
When life happens, American Express® has your back. With Purchase Protection get coverage on Accidental Damage or Theft, on purchases made with your eligible Card in the USA, for up to 90 days from the date of the purchase of the Covered item. You will be reimbursed only for the amount charged to your Account.*
*Terms, conditions, exclusions, and limitations apply. Please see full terms
AMEX APP
Access your American Express® account from virtually anywhere with the Amex® App. Take advantage of what your account has to offer. Download the Amex® App on Apple Store or Google Play.
Terms and Conditions apply
ONLINE SERVICES
Check your balance, pay your account, view recent transactions, redeem Membership Rewards points, and much more.
Terms and Conditions apply
AMEX EXPERIENCES APP
Download the Experiences App and get exclusive access to Global Experiences, Miami Experiences, reserve a table at the world’s most celebrated restaurants and enroll in our Partners Loyalty Programs, all from your mobile device.
*Not available for phones set up in the United States.
CARD REPLACEMENT
Because your peace-of-mind comes first, in the event of theft or loss of your Card, our Card RepIacement and Protection service will send you a new one within 3 to 5 business days. Simply call the number on the back of your Card.
EXPRESS CASH
Express Cash allows you to use your Charge Card to withdraw cash from your designated bank account in more than 500,000 participating ATM locations worldwide in an easy and secure way.
Terms and Conditions apply
NO PRE-SET SPENDING LIMIT
The Platinum® Card has no pre-set spending limit which gives you purchasing power that adjusts with the use of your Card.
Terms and Conditions apply
SAFEKEY®
Shopping online is convenient and safe when you have American Express SafeKey®, an extra layer of protection. For your convenience, you're automatically enrolled in SafeKey and don't need to take any additional steps other than making sure that your email address is up to date.
TRAVEL ASSISTANCE AND INSURANCE
We understand that added peace of mind is key when you travel. That’s why your membership provides you with Platinum Travel Assistance, with benefits and services that accompany you and your eligible Additional Card Members on your journeys.