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Optional Services
We offer a range of optional services for the Corporate Card Program. Each service requires corporate agreement. Please make sure to submit the required corporate agreement forms prior to Card Member's registration forms.
For any inquiries regarding optional services, please contact the Corporate Services Center.
Corporate Services Center
03-6625-9110（9:00a.m. - 5:00p.m., Monday through Friday, except holidays）
@ Work Reporting (Report function)
This function enables you to easily access and process data for expense budget management and analysis at any time. You also have access to various types of fixed format reports as well as customized reports that can be tailored to a variety of needs, all in a secure environment.
Card Member Transaction Report: You can generate Card Member lists, check outstanding balances and the statements of specific Card Members.
Supplier Summary: Generate card transaction reports for suppliers which are used by your employees. The data can be used for review or to negotiate with the suppliers.
Industry Summary: Generate reports (company-wide, by department or for specific individuals) to monitor unnecessary spending or to identify cost reduction opportunities.
Online Program Management (Account management function)
This function will enable you to manage your card accounts, cancel or suspend cards and to check your Card Members’ statements.
*If you have already enrolled in @ Work and wish to add this function, an additional step is required. Please register to complete the “Modify access for existing User” section of the enrolment form.
@ Work Inquiries
Corporate Service Center
03-6625-9110（9:00a.m. - 5:00p.m., Monday through Friday, except holidays）
japancast@aexp.com（We will respond to you usually within 7-10 business days from the same email address.）
*Please note that our Corporate Services Center will only be able to respond to inquiries from your company’s registered Authorizing Officer or Contact Person.
Corporate Service Center Business Travel Account（BTA）Team
03-6625-9110（9:00a.m. - 5:00p.m., Monday through Friday, except holidays）
japanbta@aexp.com（We will respond to you usually within 7-10 business days from the same email address.）
*Please note that our Business Travel Account Servicing Team will only be able to respond to inquiries from your company’s registered Authorizing Officer or Contact Person.
Expense Management Solutions
You can drastically reduce the expense account settlement operations of employees by linking their corporate expense account settlement system with their American Express Corporate Cards. American Express sends transaction records every day, which can then be reflected in your corporate expense account settlement system in a timely manner. This also eliminates the hassle of inputting information for each expense item in your system. If you would like more detailed information about our Expense Management Solutions, please contact our Sales Representative or the Corporate Services Center.
Examples of Linkable Expense Management Solutions
※Please contact our Sales Representative or the Corporate Services Center for more Expense Management Solutions which can be linked.
（SAP Concur）
（RAKUS Co., Ltd.）
（Money Forward, Inc.）
（TIS Inc.）
（DENTSU SOKEN INC.）
（ezSoft Co., Ltd.）
（JTB Business Travel Solutions, Inc.）
（JTB Business Travel Solutions, Inc.）
（SAP Concur）
（RAKUS Co., Ltd.）
（SBI Business Solutions Co., Ltd.）
（Money Forward, Inc.）
（TIS Inc.）
（DENTSU SOKEN INC.）
（ezSoft Co., Ltd.）
（JTB Business Travel Solutions, Inc.）
（JTB Business Travel Solutions, Inc.）
*All of the above are third party websites, available in Japanese language only.
American Express® JR TOKAI Express Corporate Card
The American Express JR TOKAI Express Corporate Card provides many attractive benefits in addition to the range of services available with the American Express Corporate Card. You will be able to choose either JR TOKAI Express Corporate Cards or regular Corporate Cards depending on the frequency of Tokaido, Sanyo, and Kyushu Shinkansen usage.
If you are considering applying, please contact our Sales Representative or Corporate Services Center.
*American Express charges an annual service fee for the Express Reservation service in addition to the American Express Annual Membership Fee of 1,375 yen (tax included).
*Your application is subject to a screening process by the Central Japan Railway Company.
ANA Biz /JAL Online
This is a domestic business trip service for corporations that can use a dedicated fare. Domestic flights can be reserved and ticketed 24 hours a day, 365 days a year.
*Registration is free of charge.
*Separate applications are required for ANA Biz and JAL Online.
*You’ll be redirected to a third-party website.
*You’ll be redirected to a third-party website.
ETC Card
Each Corporate Card Member can apply for up to five ETC cards. Toll fees are automatically charged to the user's American Express Corporate Card or Corporate Purchasing Solution (CPS), making it easy for companies to monitor and analyze expenses as well as control spending.
*ETC card annual membership fee: 550 yen (tax included) per card
*The ETC card will be delivered approximately one week after submitting the enrolment form.
Membership Rewards Program
We offer two types of Membership Reward Programs – “Corporate Membership Rewards®”, where the company can earn points across multiple Cards, and the regular “Membership Rewards®”, where Card Members can earn points for themselves. Earn one point for every 100 yen charged to a Corporate Card*. Whichever program the company choose to participate in, the registration for these programs is required by the Company and each individual Card Member.
*Purchases made at some merchants may not be eligible for Membership Rewards Points or may be converted at a different rate than 1 point = 100 yen. Certain charges, such as annual Card fees, are not eligible for points.
※You can register for either Corporate Membership Rewards or Membership Rewards below.
Corporate Membership Rewards
The Membership Rewards Program for companies where the company can earn points to achieve tangible savings.
- You can redeem your points for various products and services as well as for paying your business expenses even if the employees that are Card Members leave the company.
- Program Annual Fee: 2,200 yen (tax included, automatically renewed every year) per enrolled Card.
Membership Rewards
Card Members can earn points for themselves. Why not offer the Membership Rewards program as a part of your company’s employee benefits?
- Points can be redeemed for over 500 valuable rewards, flights and hotel vouchers. Membership Rewards points can also be transferred to our airline and hotel partner loyalty programs.
- If Card Members also have an American Express Card for private use, they can combine points with their Corporate Card. However, it is not possible to combine points with co-branded Cards or Cards with a different Membership Rewards Program.
- Program Annual Fee: 4,400 yen per enrolled Card (tax included, automatically renewed every year).
- To register for the program, please submit the ”Membership Rewards Program CORPORATE CONSENT FORM” below from the company.
- For further details on the program or for Card Member applications, please refer to the “Membership Rewards Enrolment Application” below.
Manage your Corporate Card Program anytime, anywhere with @ Work®
Make the most of this powerful online tool, giving you full visibility and control of your company’s Corporate Cards. Log in safely and securely online.
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