日本語 | English
Contact Us
Contact Us
Corporate Services Center
For Authorizing Officers, Contact Persons
03-6625-9110
（9:00 a.m. - 5:00 p.m., Monday through Friday, except holidays）
Membership Services Center
For Card Members
0120-974990
（9:00 a.m. - 5:00 p.m., Monday through Friday, except holidays）
From overseas, call collect on +81-3-6625-9010
Travel Insurance Help Desk
Report an accident, request an insurance certificate, or for any other insurance related inquiries.
0120-234586
（9:00 a.m. - 5:00 p.m., Monday through Friday, except holidays）
American Express @ Work® Support Desk
Inquire about implementing and utilizing @ Work.
Corporate Service Center
03-6625-9110
（9:00 a.m. - 5:00 p.m., Monday through Friday, except holidays）
japancast@aexp.com （Email）
Corporate Service Center Business Travel Account（BTA）Team
03-6625-9110
（9:00 a.m. - 5:00 p.m., Monday through Friday, except holidays）
japanbta@aexp.com （Email）
Overseas Assist
For assistance when abroad, Overseas Assist can support you 24-hour a day.
Please see here for phone numbers for each country.
Corporate Credit Service (Pre-Authorization)
If Card Members plan to make an unusually large purchase in Japan, or when travelling overseas, we recommend that they contact us for pre-authorization.
03-6625-9133
（9:00 a.m. - 5:00 p.m., Monday through Friday, except holidays）
Corporate Services Center
For Authorizing Officers, Contact Persons
03-6625-9110
（9:00 a.m. - 5:00 p.m., Monday through Friday, except holidays）
Membership Services Center
For Card Members
0120-974990
（9:00 a.m. - 5:00 p.m., Monday through Friday, except holidays）
From overseas, call collect on +81-3-6625-9010
Travel Insurance Help Desk
Report an accident, request an insurance certificate, or for any other insurance related inquiries.
0120-234586
（9:00 a.m. - 5:00 p.m., Monday through Friday, except holidays）
American Express @ Work® Support Desk
Inquire about implementing and utilizing @ Work.
Corporate Service Center
03-6625-9110
（9:00 a.m. - 5:00 p.m., Monday through Friday, except holidays）
japancast@aexp.com （Email）
Corporate Service Center Business Travel Account（BTA）Team
03-6625-9110
（9:00 a.m. - 5:00 p.m., Monday through Friday, except holidays）
japanbta@aexp.com （Email）
Overseas Assist
For assistance when abroad, Overseas Assist can support you 24-hour a day.
Please see here for phone numbers for each country.
Corporate Credit Service (Pre-Authorization)
If Card Members plan to make an unusually large purchase in Japan, or when travelling overseas, we recommend that they contact us for pre-authorization.
03-6625-9133
（9:00 a.m. - 5:00 p.m., Monday through Friday, except holidays）
For Authorizing Officers
Manage your Corporate Card Program
with @ Work
For Card Members
Manage your Account
with Online Services
Help & Support
