日本語 | English
Explore Our Digital Tools
Explore Our Digital Tools
Manage your Card Account efficiently using our Online Services and the Amex App.
Learn about our range of digital tools with these videos to help you get things done.
*You must be registered for Online Services to use our digital tools.
*Online Services and the Amex App are only available in Japanese language.
Manage your Card Account efficiently using our Online Services and the Amex App.
Learn about our range of digital tools with these videos to help you get things done.
*You must be registered for Online Services to use our digital tools.
*Online Services and the Amex App are only available in Japanese language.
Before Using Your Card
Register for Online Services
Register an IC Card PIN
How to log in to Online Services
Register for Online Services
How to log in to Online Services
Register an IC Card PIN
After You Start Using Your Card
Download your Statement
Switching to the Online
Statement Service (Paperless)
＊Eligibility for Paperless depends on your companyʼs preference.
View your Membership Rewards® points
＊Enrolment in the Membership Rewards program is required.
View your IC Card PIN
Download your Statement
View your Membership Rewards® points
＊Enrolment in the Membership Rewards program is required.
Switching to the Online
Statement Service (Paperless)
＊Eligibility for Paperless depends on your companyʼs preference.
View your IC Card PIN
Peace of Mind
Replace your Card Online
＊JR TOKAI Express Corporate Card Members are not eligible for the Card Replacement Service in Online Services. Please contact our Membership Services Center.
Replace your Card Online
＊JR TOKAI Express Corporate Card Members are not eligible for the Card Replacement Service in Online Services. Please contact our Membership Services Center.
＊iPhone is used as an example in the video.
*iPhone is used as an example in the video.
Before Using Your Card
How to log in to the Amex App
Register an IC Card PIN
Set up face verification (Face ID) to log in
How to log in to the Amex App
Set up face verification (Face ID) to log in
Register an IC Card PIN
After You Start Using Your Card
Download your Statement (PDF)
Switching to the Online Statement Service (Paperless)
＊Eligibility for Paperless depends on your companyʼs preference.
View your Membership Rewards®points
＊Enrolment in the Membership Rewards program is required.
View your IC Card PIN
Download your Statement (PDF)
View your Membership Rewards®points
＊Enrolment in the Membership Rewards program is required.
Switching to the Online Statement Service (Paperless)
＊Eligibility for Paperless depends on your companyʼs preference.
View your IC Card PIN
Peace of Mind
Replace your Card Online
＊JR TOKAI Express Corporate Card Members are not eligible for the Card Replacement Service in Online Services. Please contact our Membership Services Center.
Replace your Card Online
＊JR TOKAI Express Corporate Card Members are not eligible for the Card Replacement Service in Online Services. Please contact our Membership Services Center.
Download the Amex App now.
Download the Amex App now.
＊You must be registered for Online Services to use the Amex App.
＊You must be registered for Online Services to use the Amex App.
*Apple, the Apple logo, Apple Pay, iPhone, Touch ID, Face ID are trademarks of Apple Inc., registered in the U.S. and other countries.
*The iPhone trademark is used under the license from AiPhone Co., Ltd.