American Express Customer Care
Mailing Address: American Express Banking Corp. Cyber City, Tower-C, DLF Bldg. No.8, Sector-25, DLF City Ph-II, Gurgaon-122002 Haryana, India
We are always here to help you
Chat with us
For any query related to your Card Account, you can connect with us via Mobile Messaging for 24X7 support. Click on the Chat icon on the Amex App to access the same*
Frequently asked questions
For questions related to your Card Account, payments, benefits, security, rewards, and more, browse our Help Centre.
Manage your Online Account
Be it viewing your transactions & statements, managing your PIN, or browsing your Membership Rewards Catalogue, there is a lot that you can explore online to manage your Card Account.
Need to connect with an expert?
Here's how to reach us: If you have a customer service question or customer support query, simply call us at
1-800-419-2122 (Toll Free)
American Express Credit Cards
1800 419 1030*
0124 673 6660**
1800 419 3646*
0124 673 6700**
1800 419 2122*
0124 670 2929**
1800 419 0726*
0124 674 4144**
1800 419 0167*
0124 673 6900**
1800 208 1226*
0124 670 2101**
American Express Cards
1800 419 1120*
0124 673 6600**
1800 419 1255*
0124 670 2600**
0124 673 6950**
American Express® Green Card
1800 419 3646
0124 673 6700
* These Toll Free numbers can be accessed from both Landline and Mobile numbers from anywhere in India.
** Customer calling this number from outside India need to use code +91 before the number to connect with us.
1800-419-1092 (Toll-Free)
or 0124-673 6673
When calling from overseas :
+91-0124-673 6673
1800-419-1222 (Toll-Free)
or 0124-673 6999
When calling from overseas :
+91-0124-673 6999
1800-419-1222 (Toll-Free)
or 0124-673 6999
When calling from overseas :
+91-0124-673 6999
1800-419-1222
(Toll-Free)
or 0124-673 6999
When calling from overseas :
+91-0124-673 6999
1800-419-1222
(Toll-Free)
or 0124-673 6999
When calling from overseas :
+91-0124-673 6999
For BTA Cards, clients need to reach us at corpservicesandbta@aexp.com
If you are traveling outside India, you can also reach us directly by dialing the international toll-free helpline numbers given below:
Country of Travel
U.S.A.
U.K.
FRANCE
AUSTRALIA
HONG KONG
SINGAPORE
Toll-Free Number
18554782353
8007562970
800914323
1800205898
800905903
8001012672
Country of Travel
JAPAN
SAUDI ARABIA
CHINA
GERMANY
ITALY
CANADA
Toll-Free Number
531161280
8008146320
108007141786
8001830795
800870895
18553381204
For a list of numbers in other countries, please refer below
Country of Travel
ARGENTINA
AUSTRALIA
AUSTRIA
BELGIUM
BRAZIL
CANADA
CHILE
CHINA
CZECH (REP)
DENMARK
FINLAND
GERMANY
FRANCE
GREECE
HONG KONG
HUNGARY
INDONESIA
Toll-Free Number
08004443496
1800205898
0800297869
080072153
08000204940
18553381204
12300206247
108007141786
800900624
80250755
0800915641
08001830795
0800914323
0080016122063496
800905903
0680109859
0078030193496 (From Mobile)
Country of Travel
LUXEMBOURG
MALAYSIA
MEXICO
MOLDOVA
MONACO
NETHERLANDS
NEW ZEALAND
NORWAY
PANAMA
POLAND
PORTUGAL
RUSSIA
SAUDI ARABIA
SINGAPORE
SLOVENIA
SOUTH AFRICA
SOUTH KOREA
Toll-Free Number
80025625
1800816296
018002480308
080061450
80093874
08000227903
0800442483
80069952
008002263496
008001124426
800827793
88001009448
8008146320
8001012672
080081239
0800999720
00798142063496
INDONESIA
IRELAND
ISRAEL
ITALY
JAPAN
LATVIA
LITHUANIA
USA
0018030193496
1800948646
1809453496
800870895
00531161280
80004550
880031554
18554782353
SPAIN
SWEDEN
SWITZERLAND
THAILAND
TURKEY
U.A.E.
U. K.
VIETNAM
900866636
0200910144
0800820031
0018001562063496
00800142063496
800035702487
08007562970
12011408
If you are traveling outside India, you can also reach us directly by dialing the international toll-free helpline numbers given below:
Country of Travel
U.S.A.
U.K.
France
Australia
Hong Kong
Singapore
Dial Code
00
00
11
11
1
Toll-Free Number
888-213-6747
800-0419-1222
800-0419-1222
800-0419-1222
800-0419-1222
800-0419-1222
* Toll Free numbers can be accessed from both Landline and Mobile numbers from anywhere in India
Area
All cities in India
Maldives
Phone Number
1800-419-1414 (Toll-Free) Or 0124-674-4699
96 0 310321 / 317925 (Mon-Sun 9:00am-5:00pm)
Area
All cities in India
Phone Number
1800-419-5960 (Toll Free)
OR
0124 – 673-6767
Area
All cities in India
Phone Number
1800-258-6040 (Toll Free)
OR
0124-674-4699
American Express Banking Corp.
MGF Metropolitan,
7th Floor, Office Block,
District Center Saket,
New Delhi -110 017
Ph: +911 011 66223090
American Express Banking Corp.
Cyber City, Tower-C, DLF Bldg. No.8,
Sector-25, DLF City Ph-II,
Gurgaon-122002
Haryana, India
Ph: +91 124 6702000
American Express Banking Corp.
Cyber City, Tower-C, DLF Bldg. No.8,
Sector-25, DLF City Ph-II,
Gurgaon-122002
Haryana, India
Ph: +91 124 6702000
American Express Banking Corp.
One World Center,
Tower 2, B Wing, 8th floor,
Jupiter Mills Compound, Elphinstone,
Mumbai 400 013
Ph: +91 022 39667993 / 61877490 - 7590
American Express Banking Corp.
No. 30, Salarpuria Techpoint, Oasis Mall,
5th Floor, 100 Feet Road,
Srinivagilu, Ejipura, Koramangala,
Bangalore - 560 047
Ph: +91 080 49262620
American Express Banking Corp.
Regus Citi Centre,
6th Floor, City Centre Mall,
Dr Radhakrishnan Salai, Mylapore,
Chennai - 600 004
Ph: +91 044 42218610
*Message Us on Amex App is available for all American Express Corporate Cards and for American Express® Platinum Card, American Express® Platinum Reserve Credit Card, American Express® Platinum Travel Credit Card Card, American Express® Membership Rewards Credit Card, American Express SmartEarn™ Credit Card, American Express® Gold Card and American Express PAYBACK® Credit Card.