Stay safe from digital arrest cyber frauds

"Digital Arrest" is a type of cyber security fraud where scammers impersonate law enforcement or government officials and trick individuals into believing they are in legal trouble to extract money. The Digital Arrest scam typically unfolds via email, text messages, or phone calls. Scammers pretend to be from legal authorities and deliver alarming messages, suggesting that the victim is involved in illegal activities.

The objective is to create panic and urgency, coercing the victim into providing personal information, making payments, or even transferring funds to avoid the fictitious arrest or charges. Here is what you do should do if you suspect you have encountered such calls:

Report to Your Bank: Immediately contact us to block your Card and freeze your account

Gather Evidence: Keep all possible evidence such as call details, transaction details, emails, and messages handy.

File a Complaint: Report the incident to the National Cyber Crime Reporting Portal at https://cybercrime.gov.in. 

Stay Informed: Be aware of the signs of such scams and educate others to help prevent them from falling victim.

How to report identity theft

If you think you have been the victim of identity theft
involving your American Express® Account – for example, if
you receive a Card or Account statement in your name that
you didn't apply for – get in touch with us right away. We'll
take immediate action to stop the fraud and fix any damage
to your credit score. 

How to report a suspicious
alert or security code

If you receive an alert or a One-time Code from
American Express which you weren't expecting, call us
immediately. We'll look

into it for you right away.

See how else we protect you