Make sure websites are genuine

Look for the top three signs a site is secure: 

• A padlock symbol in the browser address bar (not on the page itself) when you go to log in or pay. 

• A web address beginning with 'https://' (the 's' stands for 'secure').

• In some browsers, the address bar or the company name has a green tint.

Keep your Account details safe

• Choose strong, unique passwords - a different one for each site. 

• Log out of sites where you've registered your details fully - just closing the browser isn't enough. 

• Make sure your antivirus/antispyware software and firewall are up-to-date and running.

Mobile safety

• Do not download or install applications from untrusted sources. Install apps downloaded only from a reputed application market/store.
• Verify app permissions and grant only those permissions which have relevant context for the app's purpose.
• Ensure that none of the app installations from ‘untrusted sources’ are enabled in your device setting  .
• Avoid using unsecured or unknown Wi-Fi networks. There may be rogue Wi-Fi access points at public places used for distributing malicious applications. 
• Use screen mirroring applications with caution. 
• To help keep your mobile device safe, avoid downloading remote access apps from your provider’s app store. When using these apps, fraudsters can take remote access of your mobile device and carry out transactions through your mobile banking app.”

For extra security, our SafeKey system monitors your spending and flags anything

unsual - so we can spot fraud right away, and keep your Account safe.

See how else we protect you