Welcome to American Express
American Express is a globally integrated payments company that provides customers with access
to products, insights, and experiences that enrich lives and build business success.
OUR VISION
Provide the world’s best customer experience every day.
OUR MISSION
Become essential to our customers by providing differentiated products and services to help them achieve their aspirations.
OUR VALUES
WE DELIVER FOR OUR CUSTOMERS
We’re driven by our commitment to deliver exceptional products, services and experiences to our customers. We value our strong customer relationships, and are defined by how well we take care of them.
WE RESPECT PEOPLE
We are a diverse and inclusive company, and serve diverse customers. We believe we are a better company when each of us feels included, valued, and able to trust colleagues who respect each of us for who we are and what we contribute to our collective success.
WE CARE ABOUT OUR COMMUNITIES
We aim to make a difference in the communities where we work and live. Our commitment to corporate social responsibility makes an impact by strengthening our connections.
WE MAKE IT GREAT
We deliver an unparalleled standard of excellence in everything we do, staying focused on the biggest opportunities to be meaningful to our customers. From our innovative products to our world-class customer service, our customers expect the best —and our teams are proud to deliver it..
WE NEED DIFFERENT VIEWS
By being open to different ideas from our colleagues, customers and the world around us, we will find more ways to win.
WE DO WHAT'S RIGHT
Customers choose us because they trust our brand and people. We earn that trust by ensuring everything we do is reliable, consistent, and with the highest level of integrity.
WE WIN AS A TEAM
We view each other as colleagues – part of the same team, striving to deliver the brand promise to our customers and each other every day. Individual performance is essential and valued; but never at the expense of the team.
