EAZYDINER PRIME

Terms and Conditions

EazyDiner Prime Terms and Conditions for Eating out

• This is a prepaid membership and is by invitation. 
• The membership is Complimentary for American Express Platinum Card 
• The membership is complimentary for American Express® Platinum Supplementary Card Members. 
• The offer period is valid until 28th February 2025. 
• The EazyDiner Prime membership is for a period of twelve (12) months from the date of enrolment. 
• The benefit is not applicable to eligible card members who have already enrolled to the EazyDiner Prime membership. 
• A Card Member has to enroll in Eazydiner prime membership on or before the last date of benefit i.e. 29 February 2024. In case a cardmember has already taken Eazydiner prime membership before enrolling under this benefit, his/ her Eazydiner prime membership will be automatically renewed under this benefit for next year provided Card Member holds an active eligible American Express card.
  
• The restaurants providing 25- 50% discounts are dynamic as Eazydiner constantly improve the product improve the product, hence the offers at restaurants may change without any prior notice. In case there are any concerns, please call the EazyDiner Prime hotline at 786 100 4400. Further, restaurants discount as applicable shall be mentioned on the restaurant page on EazyDiner mobile app or website. All 1+1 deals are valid for a minimum of 2 guests and indicate a 50% discount on your meal. In case of 3 guests, 2 guests will be charged, and 1 guest will be complimentary.
  
• Please inform the restaurant upon your arrival on the reservation made and the offer as applicable. 
• EazyDiner shall not be liable for the experience at the partner restaurant as they are assisting in fulfilling the reservations with special offers only. 
• EazyDiner shall not be liable if any restaurant has temporarily or permanently shuts down its operations. In case there are any concerns, please call the EazyDiner Prime hotline at 786 100 4400. 
• Only one subscription can be used for a single reservation. 
• Cashback issued at the time of subscription have a validity 6 months from the date of issue. Usage of the cashback will be based on wallet terms and condition. Prime members will receive the cashback in the EazyDiner Prime subscription confirmation email which will be sent within 24 hours of registering for EazyDiner Prime.
  
• The fee chargeable for the membership plan shall be predetermined and may be revised by EazyDiner at its sole discretion, from time to time. Any revision of the membership fee shall be notified to the members fifteen (15) days prior to implementing such revision. 
• One complimentary alcoholic beverage per person will offered to Cardmembers at select restaurants. The restaurants offering the same shall have the same mentioned on the restaurants page as the additional benefit. 
• While people under the age of 18 can use the services of EazyDiner, they must do so under the guidance of their parents and/ or legal guardians. 
• With regards to any services provided by EazyDiner involving the consumption of alcohol, the user must warrant that they are of legal drinking age in strict adherence to specific state laws and the Government of India. For example: Delhi NCR users booking at bars should be a minimum of 25 years or above. 
• The fee chargeable for the membership plan is non-refundable. 
• Once the Prime membership starts, it cannot be cancelled, no refund of subscription money will take place once the subscription is active.
  
• Contact particulars in case of any queries: American Express® Platinum Card: Platinum Concierge 1800-180-1255, press option 3
  

EazyDiner Prime Terms and Conditions for Delivery and Takeaway

• Customer is eligible to get Rs 100 discount on delivery and takeaway, over and above the offer by the restaurant on order of Rs 500 (excluding taxes, convenience charge and delivery fee) and above. 
• The delivery and takeaway offer will be valid only for customers who will make a transaction from EazyDiner app or website under the section of takeaway/delivery. 
• There is no maximum cap on the offer, however 2 discounted transactions per restaurant are allowed in a single day. 
• Order once placed cannot be canceled unless the restaurant cancels the order from their end. 
• Money will be refunded to the card account within at-least 15 days in case of restaurant canceling the order. 
• Rs. 100 off is only valid for EazyDiner Prime registered customers only. 
• Customers need to self-pickup from the selected restaurant’s address in case of takeaway order. 
• The order will be delivered to the mentioned address of the customer in case of delivery. 
• The menu prices, restaurant delivery charges and the convenience fee is subjected to change without any prior notice.

American Express Terms and Conditions

• The offer is open to American Express Card members holding American Express® Platinum Cardand whose accounts are valid and in good standing. An American Express® Platinum Card ("Cardmember") for the purpose of this offer means a person holding a Platinum Cards in India, issuedin India by American Express® (“CARD”)
• These offers are being made purely on a “best effort” basis.• Card members are not bound in any manner to participate in these offers and any suchparticipation is purely voluntary. 
• To receive these offers, purchase should be charged in full to the American Express PlatinumCard.
• No cash alternative is available. American Express Banking Corp. is neither responsible foravailability of services nor guarantees the quality of the goods/services and is not liable for anydefect or deficiency of goods or services so obtained/availed of by the Card members underthese offers. 
• Any disputes with regard to the quality of goods/services availed shall be taken up with themerchant/service establishment directly. American Express shall have no liability whatsoeverwith regard to the same. 
• American Express shall not be liable whatsoever for any loss/damage/claims that may arise outof use or non-use of any goods or services availed by Card member under these offers.
• American Express reserves its absolute right to withdraw and/or alter any of the terms andconditions of the offer at any time without prior notice.
• Nothing expressed or implied in the program shall in any way waive or amend any of the termsand conditions of the existing Card member agreement with the Card issuer.
• Any disputes arising out of and in connection with this program shall be subject to the exclusivejurisdiction of the courts in the state of Delhi only.